Vinkius

HubSpot Service Hub MCP. Know the full story on any customer issue.

HubSpot Service Hub MCP gives your AI agent instant, conversational access to all your CRM data. Need to track a support ticket's status? Check customer feedback scores? Search for specific contacts or manage deal pipelines—all without leaving your current workflow. This MCP lets you manage the entire customer journey and support lifecycle through natural language commands.

HubSpot Service Hub MCP is compatible with Claude Claude
HubSpot Service Hub MCP is compatible with ChatGPT ChatGPT
HubSpot Service Hub MCP is compatible with Cursor Cursor
HubSpot Service Hub MCP is compatible with Gemini Gemini
HubSpot Service Hub MCP is compatible with Windsurf Windsurf
HubSpot Service Hub MCP is compatible with VS Code VS Code
HubSpot Service Hub MCP is compatible with JetBrains JetBrains
HubSpot Service Hub MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Search and View Customer Issues

Find specific support cases by keyword or check all open tickets at a certain pipeline stage.

Track Customer Satisfaction

List recent survey submissions, including the customer's rating (NPS/CSAT) and response content.

Manage Deal Progress

List all current deal stages or create a new sales opportunity within your pipeline.

Create Support Records

Log a brand new support ticket, specifying the subject, priority, and related department stage.

Update Case Status

Advance an existing support ticket's status or change its priority when work progresses.

Waiting for input…

AI Agent
HubSpot Service Hub

What AI agents can do with HubSpot Service Hub: 6 Tools

These six tools let you programmatically create, search, update, and analyze all aspects of support tickets and the sales pipeline using natural language.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using HubSpot Service Hub MCP

Hs Create Ticket

Creates a new support ticket in HubSpot Service Hub using a subject, description, and defined pipeline details.

Hs Tickets By Status

Retrieves all open tickets that match a specific pipeline stage for queue analysis...

Hs List Feedback

Pulls customer feedback survey data, showing the name, score, type (NPS/CSAT), and...

Hs Ticket Pipelines

Lists all available support pipelines in HubSpot, including necessary stage IDs for...

Hs Search Tickets

Searches all open and closed tickets by a keyword or subject to find specific...

Hs Update Ticket

Modifies an existing ticket's status, priority, subject line, or owner assignment as the case moves forward.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

HubSpot Service Hub MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The HubSpot Service Hub integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with HubSpot Service Hub, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
HubSpot Service Hub MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by HubSpot. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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The Pain of Juggling HubSpot Tabs

Right now, checking on a customer means opening the main contact record. Then you jump to the Tickets tab to see if there's an open case. If that doesn't help, you switch over to the Deals section to check the pipeline stage. Finally, you might have to go to a separate dashboard just to see their recent survey score. It’s a messy 30-second click dance every time.

With this MCP, those five tabs disappear. You just ask your agent: 'What's happening with Acme Corp?' The answer comes back in one conversational block, pulling the ticket status, the deal progress, and even their last NPS score—all without you lifting a finger.

HubSpot Service Hub MCP Gives You Conversational Status Updates

You no longer have to manually track when a case needs status progression or which stage it's stuck at. If you tell your agent the case moved forward, it uses `hs_update_ticket` instantly, updating the record and moving the needle.

The difference is that data doesn't just sit in silos anymore; it flows through conversation. You get immediate operational visibility into every customer touchpoint.

What HubSpot Service Hub MCP does for your AI

You can connect this MCP to any compatible AI client to pull data directly from HubSpot CRM. Instead of juggling multiple tabs, you simply ask your agent questions about your business relationships or open issues. You'll get immediate visibility into contacts, companies, and deals—plus the full support ticket history for every customer.

Need to know what stage a deal is in? Or find out if a specific support case needs follow-up? Your AI agent handles it. It can search existing tickets by keyword, list all recent customer feedback scores, or even create an entirely new record, like logging a complaint or advancing a deal's status.

This deep integration means you get full CRM visibility through conversation, making Vinkius the central place to manage your complex data streams.

Built · Hosted · Managed by Vinkius HubSpot Service Hub - Manage Tickets & CRM Data
Server ID 019d75b4-9ceb-7008-a991-6b5318266efc
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Frequently asked questions about HubSpot Service Hub MCP

Can HubSpot Service Hub MCP help me track open support tickets? +

Yes, you can use hs_search_tickets to find a specific case by keyword or subject. You can also run hs_tickets_by_status to see how many tickets are waiting at a certain stage.

How do I know the correct pipeline stages for HubSpot Service Hub MCP? +

You must first call hs_ticket_pipelines. This tool lists all current support pipelines, giving you the necessary stage labels and IDs needed for creating or filtering tickets.

What if I need to update a ticket's priority through HubSpot Service Hub MCP? +

You use hs_update_ticket. This tool lets you change the status, elevate the priority (HIGH/MEDIUM/LOW), or change the subject line of an existing case.

Does this MCP handle customer feedback and scores? +

Yes. You can use hs_list_feedback to retrieve survey results directly, pulling back details like the survey type (NPS/CSAT) and the actual rating score.

Is HubSpot Service Hub MCP good for sales pipeline tracking? +

It’s perfect. You can list deals or check specific stages using the capabilities provided by this MCP, keeping your sales process visible within conversation.