Vinkius

Trengo MCP. Unify all customer conversations into one inbox.

Trengo MCP connects your customer service team to WhatsApp, email, chat, and social channels through one shared inbox. It lets your agent manage ticket lifecycles, check contact details, and send messages across every channel without switching apps.

Trengo MCP is compatible with Claude Claude
Trengo MCP is compatible with ChatGPT ChatGPT
Trengo MCP is compatible with Cursor Cursor
Trengo MCP is compatible with Gemini Gemini
Trengo MCP is compatible with Windsurf Windsurf
Trengo MCP is compatible with VS Code VS Code
Trengo MCP is compatible with JetBrains JetBrains
Trengo MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Manage all tickets

You can list every open or closed ticket and create new ones with a single command.

Handle conversations

Fetch the full message history for any specific ticket, including internal notes from your team.

Send messages

Reply to customers or add private notes to a conversation thread across different channels.

Coordinate the team

List all available team members and check their current workload status.

Manage contacts

Retrieve your entire customer database or verify that communication channels are set up correctly.

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AI Agent
Trengo

What AI agents can do with Trengo MCP with 12 Tools

Use these tools to manage everything from listing all open support issues to sending direct messages and coordinating your entire team.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Trengo MCP

Create Ticket

Opens a brand new support ticket within Trengo.

Create Webhook

Sets up a new webhook to track specific conversation events in real time.

Get Account Profile

Retrieves information about the current user's profile within Trengo.

Get Ticket

Pulls up specific details for one existing support ticket.

List Channels

Lists all communication channels that are currently configured and active.

List Contacts

Retrieves a comprehensive list of all customers in your database.

List Messages

Shows the entire message history associated with a specific ticket.

List Tickets

Lists all current support tickets, allowing you to see which ones are open or closed.

List Team Members

Gets a list of all available team users and their current status.

List Webhooks

Lists the webhooks you have previously set up for event tracking.

Send Message

Sends a direct message to a customer via any connected channel.

Update Ticket

Changes the status of an existing ticket, like moving it from OPEN to CLOSED.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Trengo MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Trengo integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Trengo, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
Trengo MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Trengo. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS CLOUD

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

The headache of juggling multiple support channels

Right now, when an issue comes in through WhatsApp, your team has to switch apps. Then they go to the email client to see if the customer replied there too. They might open a dedicated chat widget just for live issues. This constant app jumping means lost context, slow response times, and manual data entry across five different tabs.

With this MCP, all those channels feed into one unified view. Your AI agent sees everything—WhatsApp messages, emails, chats—as one continuous conversation thread. The result is that your team stops chasing down threads and starts solving problems.

Manage conversations with the Trengo MCP

The tedious steps of checking contacts in a separate tab, manually logging into another service just to check status, or having to copy 50 lines of chat history are gone. Your agent handles that background coordination.

You simply tell your AI client what needs doing—'Close this ticket and notify the team lead.' It executes all the required steps automatically using update_ticket, list_team_members, and sending messages in a single flow.

What Trengo MCP does for your AI

Managing customer conversations used to mean logging into five different dashboards just to see a single issue's full history. This MCP changes that by giving you a unified view of all incoming communication—whether it arrived via email, WhatsApp, or live chat. You can use your agent to quickly list every ticket and pull up the entire message history for any contact in one place.

Need to update something? Your agent handles status changes and internal notes automatically. It even lets you query team member lists so you know who's available right now. By connecting this MCP through Vinkius, you get a single point of control over your whole support operation, letting your AI client handle the heavy lifting for coordination, ticketing, and messaging.

Built · Hosted · Managed by Vinkius Trengo MCP - Unified Messaging for Support Teams
Server ID 019dd179-8267-737c-a3d0-c2a4052b6672
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Frequently asked questions about Trengo MCP

How does Trengo MCP handle conversations? +

It gives you one unified inbox to view all incoming communications from WhatsApp, email, chat, and social media. This means your agent sees every message in the same place, regardless of where it originated.

Can I use Trengo MCP to update ticket statuses? +

Yes, you can use the update_ticket tool. Your agent changes the status (e.g., OPEN to CLOSED) and adds internal notes, keeping your records clean and accurate.

What if I need to check who on my team is available? +

You can use list_team_members. Your agent queries this tool to give you a real-time report on which users are online or currently handling tickets, speeding up assignment.

Does Trengo MCP let me send messages outside of a ticket? +

Absolutely. The send_message tool lets your agent communicate with customers directly across various configured channels, even if there isn't an active support ticket running.

How do I get the full history for a complex issue using Trengo MCP? +

Use list_messages. This tool pulls the entire conversation transcript—including customer queries and internal team notes—for one specific ticket, giving you total context immediately.