Vinkius

Chatwoot MCP for AI Agents. Centralized Customer Support and Omni-Channel Messaging Management

Chatwoot lets your AI agent manage customer communications across every channel. Instead of jumping between social media dashboards, you get a single view to track conversations, review entire message histories, and reply instantly whether the customer messaged via WhatsApp, web widget, or Facebook. It's full control over your support pipeline directly from any AI client.

Chatwoot MCP for AI Agents MCP is compatible with Claude Claude
Chatwoot MCP for AI Agents MCP is compatible with ChatGPT ChatGPT
Chatwoot MCP for AI Agents MCP is compatible with Cursor Cursor
Chatwoot MCP for AI Agents MCP is compatible with Gemini Gemini
Chatwoot MCP for AI Agents MCP is compatible with Windsurf Windsurf
Chatwoot MCP for AI Agents MCP is compatible with VS Code VS Code
Chatwoot MCP for AI Agents MCP is compatible with JetBrains JetBrains
Chatwoot MCP for AI Agents MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

List all customer contacts

Fetch a list of every contact in the account to understand who needs help.

Get specific contact information

Retrieve detailed profile data for a single customer, including their full history with you.

List all active and resolved conversations

Pull a comprehensive list of every ongoing or closed support conversation.

Get detailed conversation context

Retrieve specific information about a single chat session, like the associated channels or last activity date.

List all communication inboxes

See which customer service channels are connected and actively receiving messages (e.g., Web, WhatsApp).

Retrieve full message history

Access the entire transcript of a conversation to understand the full context before replying.

Send immediate replies

Draft and send messages directly into an active customer chat, regardless of how it started.

Waiting for input…

AI Agent
Chatwoot MCP for AI Agents

What AI agents can do with Chatwoot: 8 Tools for Conversation and Contact Management

Use these tools to retrieve contacts, pull chat histories, check team availability, and send messages directly through your agent.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Chatwoot MCP

Get Contact Details

Retrieves detailed information about one specific customer contact.

Get Conversation Details

Fetches specific metadata for a single chat conversation instance.

List Support Agents

Lists all support staff members and checks their current availability status.

List Chatwoot Contacts

Retrieves a complete list of every customer contact record in the system.

List Woot Conversations

Gets an overview and list of all conversations currently housed in your account.

List Chatwoot Inboxes

Lists every communication channel inbox configured, like Web or WhatsApp.

Get Chat History

Pulls the complete message thread for a given conversation ID so you know what was discussed.

Send Chat Message

Sends an immediate reply to a customer within an ongoing chat session.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Chatwoot MCP for AI Agents MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Chatwoot MCP for AI Agents integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Chatwoot, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
Chatwoot MCP for AI Agents MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Chatwoot. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS CLOUD

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

Chatwoot MCP for AI Agents: Managing Multi-Channel Customer Messaging

Today, handling customer support means clicking through a dozen different dashboards. You jump from the WhatsApp window to Facebook Messenger, then back to your web widget dashboard just to get one full picture of what the client needs. This constant context switching is exhausting and often leads to dropped balls or delayed replies.

With this MCP connected, that process vanishes. Your agent pulls all conversation data into a single stream. You tell it: 'What did they talk about?' It uses tools like `list_woot_conversations` and `get_chat_history` to give you one clear answer, instantly consolidating the entire customer journey.

Chatwoot MCP for AI Agents: Contact Profile Management

Manually gathering contact background information is a huge time sink. You need to pull their name from one place, their account ID from another, and their last known issue from a third system—all before you can even start helping them.

Now, your agent handles it in two steps. It first uses `list_chatwoot_contacts` to find the right profile, then runs `get_contact_details`. You get all the data points you need for context, making every interaction feel personal and informed.

What Chatwoot MCP for AI Agents MCP does for your AI

Your agent connects with Chatwoot so it can take full control of your customer service communications through natural conversation. You don't have to open a dozen different dashboards just to keep up with the flow of tickets; this MCP centralizes everything—from Web widget chats to WhatsApp messages and social media inquiries.

It gives you visibility into every single interaction, allowing your agent to track which conversations are active or resolved, and even monitor all configured inboxes. Need context? Your agent can pull complete message histories for any customer conversation. You can also get details on specific contacts or check team availability by listing support agents.

When using this MCP through Vinkius, you simply subscribe, enter your Chatwoot credentials, and start managing the entire support lifecycle without ever leaving your AI client.

Built · Hosted · Managed by Vinkius Chatwoot MCP for AI Agents — Omni-Channel Support Messaging
Server ID 019d756d-ce3e-72c8-912d-87f7d8de8156
Vinkius Inspector
Compliance Grade F
Score 3.6/100
Vinkius Inspector Badge — Score 3.6/100

Frequently asked questions about Chatwoot MCP for AI Agents MCP

How does Chatwoot MCP help me manage multiple support channels? +

It centralizes everything. Instead of logging into separate apps for WhatsApp, Facebook, and your web widget, your agent sees all incoming messages in one place. You can reply to any channel without switching dashboards.

Can I use Chatwoot MCP if my customers only message me via email? +

This particular MCP is built for chat and social channels (WhatsApp, Web, etc.). If your primary communication method is email, you might need a dedicated email integration tool instead.

What kind of information can I get about a customer using Chatwoot MCP? +

You can pull comprehensive data. This includes their full contact profile details and the complete transcript (chat history) from every single time they've talked to you.

Does Chatwoot MCP help me with my support team scheduling? +

Yes, it lets your agent list all available support agents. This is helpful for managers who need to know who is online and ready to handle a new ticket right now.

Is Chatwoot MCP just for reading messages or can I reply? +

You can do both. You can read the full history using get_chat_history and, crucially, you can use your agent to send replies directly into active chats.