Vinkius
WorkWave

WorkWave MCP for AI. Manage Jobs, Accounts, and Staff in Conversation

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
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Works with every AI agent you already use

…and any MCP-compatible client

WorkWave MCP on Cursor AI Code EditorWorkWave MCP on Claude Desktop AppWorkWave MCP on OpenAI Agents SDKWorkWave MCP on Visual Studio CodeWorkWave MCP on GitHub Copilot AI AgentWorkWave MCP on Google Gemini AIWorkWave MCP on Lovable AI DevelopmentWorkWave MCP on Mistral AI AgentsWorkWave MCP on Amazon AWS Bedrock

Connect to your AI in seconds.

WorkWave MCP manages your entire field service operation through natural conversation. Use this connector to list customer accounts, check full order details, track equipment inventory, and verify technician profiles directly from your agent.

It handles everything from initial job scheduling to updating final completion statuses without you touching a dashboard.

What your AI can do

Get account details

Pulls up all details for a single specified customer account.

Get api health

Checks if the WorkWave connection is active and syncing data correctly.

Get employee profile

Retrieves specific profile information for a single employee or technician.

+ 7 more capabilities included
List Service Orders

Retrieves a list of current work requests and open job tickets.

Get Account Details

Pulls up all contact info, billing records, and service locations for any specific customer account.

Update Order Status

Changes the lifecycle status of a job order (e.g., from Pending to Completed).

Find Employee Profiles

Looks up details, roles, and skills for any registered technician or field staff.

Audit Equipment Inventory

Monitors and lists all physical assets and equipment used across your service network.

Locate Service Sites

Gets precise physical addresses and geographical coordinates for job sites.

Included with Plan

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AI Agent

WorkWave MCP: 10 Tools for Field Service Management

These tools let your agent access every core function of WorkWave, from listing job orders to updating technician profiles and equipment inventory.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using WorkWave on Vinkius

Get Account Details

Pulls up all details for a single specified customer account.

Get Api Health

Checks if the WorkWave connection is active and syncing data correctly.

Get Employee Profile

Retrieves specific profile information for a single employee or technician.

Get Order Details

Pulls up the full details and history of one service order.

List Field Service Accounts

Provides a list of every customer account managed within the platform.

List Field Employees

Lists all field staff, including their names and roles, who are registered in WorkWave.

List Service Equipment

Lists all company-managed assets and equipment used across field operations.

List Service Locations

Retrieves a list of physical job sites and service locations, including coordinates.

List Service Orders

Lists all open work requests or active service orders for review.

Update Order Status

Changes the lifecycle status of a specific service order to Pending, InProgress, or...

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The WorkWave integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on every call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with WorkWave, then connect any of our 5,000+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,000+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week
WorkWave MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by WorkWave. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 10 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

Tracking field service jobs means endless dashboard switching.

Right now, if a dispatcher needs an overview, they open the dispatching dashboard. Then they click on a customer to verify their billing status in a separate CRM tab. If the job requires special tools, they switch again to the inventory system just to check asset IDs. This copy-paste cycle takes minutes and slows down critical decisions.

With this MCP, you simply tell your agent what you need—for example, 'What is the status of order #ORD-105?' The AI handles fetching job details, checking associated accounts, and even listing site coordinates in one conversational step. You get immediate answers without opening a single new tab.

Getting full visibility using `get_order_details`

Before this MCP, getting the full picture of an order meant navigating through several internal links: first finding the job ID, then clicking into it, and finally checking sub-tabs for status history. This was slow and prone to missing data points.

Now you just ask your agent about a specific order. It runs `get_order_details` and returns every piece of information—status changes, assigned techs, related assets—in one clean block. The whole process is faster.

What your AI can actually do with this

Managing field services usually means jumping between six different dashboards: one for customers, one for jobs, one for people, and one for assets. This MCP changes that. You talk to your AI client—Claude, Cursor, or any compatible agent—and it handles the entire conversation with WorkWave. Need to know if a job is ready? Ask it; it pulls up the full order details.

The customer's billing history? Just ask. We even let you track managed equipment inventory and find precise site coordinates for routing. Because this MCP deals with so many interconnected systems—accounts, orders, staff, assets—the real power comes when you combine it with other services in the Vinkius catalog. You can chain a WorkWave connection with a billing platform to automate an entire service closeout process, all through one agent conversation.

Built · Hosted · Managed by Vinkius WorkWave MCP - Manage Field Service Orders & Accounts
Server ID 019d7624-e314-73e9-9233-3f9b1e59d1a3
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I use the WorkWave MCP to update an order status? +

You tell your agent to run update_order_status and specify the order ID and the new status (e.g., 'InProgress'). The agent confirms the change is recorded in WorkWave.

Can I find all customers using list_field_service_accounts? +

Yes, running list_field_service_accounts provides a complete roster of every customer account managed by WorkWave. You can then ask for specific details on any one of those accounts.

What is the difference between list_service_orders and get_order_details? +

list_service_orders gives you a summary list, showing many jobs at once. get_order_details takes one specific order ID and gives you everything about that single job's history and status.

How do I find out which employees are available? +

Use the list_field_employees tool. It lists all registered field staff so you can check their roles, skills, and contact info before scheduling a job.

How do I check if the WorkWave connection is active and authorized using `get_api_health`? +

The tool immediately confirms your API integration status. It verifies that your key is valid, the service is reachable, and data sync is running in real-time. If it fails, the output specifies whether the issue is authentication or a connectivity problem.

When using `list_service_locations`, what specific data points can I pull for job site addresses? +

The tool retrieves comprehensive location details, including the full physical address and precise geographical coordinates. These coordinates are crucial for routing purposes or calculating service radius estimates.

If I need to know which assets were used on an order, how do I link them using `get_order_details`? +

The returned data payload from get_order_details contains a section that lists all associated equipment and managed assets. This allows your agent to pull inventory details specific to that single service job.

What information does `list_service_equipment` provide regarding an asset's status? +

This function provides a full audit trail for managed equipment, showing the current operational status. You can check if the device is active, decommissioned, or assigned to a specific service location.

Can I update the status of a work order through the agent? +

Yes. The update_order_status tool allows your AI agent to change the lifecycle status of any service order (e.g., to 'InProgress' or 'Completed') so you can manage dispatching directly through chat.

How do I see the contact details for a field technician? +

You can use the get_employee_profile tool. Simply provide the unique employee ID, and your agent will return their full profile details, including contact information and assigned skills.

Is it possible to list all service locations for a customer? +

Absolutely. Using the list_service_locations tool, you can retrieve a list of all physical sites and addresses registered in your WorkWave instance, helping you coordinate where jobs need to be performed.

Built & Managed by Vinkius 30s setup 10 tools

We've already built the connector for WorkWave. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 10 tools are live and waiting. You're up and running in seconds.

Vinkius runs on Claude Claude
Vinkius runs on ChatGPT ChatGPT
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