How to Use the Aidbase MCP in Claude

Connect Aidbase to Claude Desktop to manage customer support tickets and knowledge bases directly from your chat window.

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Connect Aidbase MCP to Claude Desktop

Create your Vinkius account to connect Aidbase to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Aidbase with Claude Desktop

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Manage support knowledge in Claude Desktop

You can pull your existing documentation into your conversation. Use `list_aidbase_knowledge` to see what your bot knows, then add new entries with `add_aidbase_faq_item` without leaving the app. Updating your database feels instant. When you find a gap in your documentation, use `add_aidbase_website_knowledge` to scrape new pages and keep your answers accurate.

Control support bots via Claude Desktop

Stop switching tabs to check your bot performance. The `list_aidbase_chatbots` tool gives you a full view of your active agents while you stay inside Claude Desktop. Need to verify a specific reply? Use `send_aidbase_reply` to test your bot responses in real-time. It turns your chat interface into a command center for your entire support operation.

Monitor ticket flow in Claude Desktop

Keep an eye on your incoming messages without context switching. `get_aidbase_inbox` fetches your current tickets so you can triage them while chatting. If you need to dig deeper, `list_aidbase_inbox_knowledge` shows you exactly what context your inbox is using. It keeps your support workflow tight and focused on the Claude Desktop workspace.

Setup guide

Set up Aidbase MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Aidbase MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Aidbase MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under aidbase-mcp.

json

{
  "mcpServers": {
    "aidbase-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Aidbase. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Aidbase MCP in Claude Desktop

Open your Claude Desktop config file and add the server details under the mcpServers key. Once you save and restart the app, the tools appear automatically in your chat.

No, this server only interacts with your Aidbase account data. It cannot access your local files or private documents unless you specifically pass that data into a tool call.

Yes, it keeps your knowledge base current. By using the provided tools, you push new information directly from your conversation into your Aidbase instance.

Your information stays within the secure Vinkius sandbox. Only authorized requests from your client reach the API, keeping your support credentials isolated.

This server processes your chatbot replies, inbox messages, and knowledge base articles. We encrypt these transmissions to ensure your support content remains private.

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