Can I reply to a review using the agent?

Yes! Use the `reply_to_review` tool with the Review ID and your message. If the source allows API replies, your message will be posted to Birdeye instantly.

How do I see the average rating for my business?

Simply ask the agent to `get_review_summary`. It will retrieve the overall counts and ratings aggregated across all supported platforms (Google, Facebook, etc.).

Can I trigger a review request for a specific customer?

Yes. Use the `checkin_customer` action with the customer's name and email. This will trigger the automated review and survey sequence configured in your Birdeye account.

Birdeye MCP Server for Cursor 10 tools — connect in under 2 minutes

Name: Birdeye
Availability: InStock
Author: Vinkius

docs.cursor.com/context/model-context-protocol

Built by Vinkius GDPR 10 Tools IDE

Cursor is an AI-first code editor built on VS Code that integrates LLM-powered coding assistance directly into the development workflow. Its Agent mode enables autonomous multi-step coding tasks, and MCP support lets agents access external data sources and APIs during code generation.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Birdeye and 2,500+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·json

{
  "mcpServers": {
    "birdeye": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Fully ManagedVinkius Servers

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High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Birdeye MCP Server

Connect your Birdeye account to any AI agent and orchestrate your customer experience and reputation management workflows through natural conversation.

Cursor's Agent mode turns Birdeye into an in-editor superpower. Ask Cursor to generate code using live data from Birdeye and it fetches, processes, and writes. all in a single agentic loop. 10 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.

What you can do

Review Management — List and retrieve detailed customer reviews and fetch review summaries by source.
Customer Interaction — Reply to reviews directly from the agent to maintain high engagement.
CX Automation — Trigger customer check-ins to automatically send review or survey requests.
Survey Insights — List available surveys and retrieve customer responses for analysis.
Contact Oversight — Manage your business contacts and retrieve detailed profile information.
Location Tracking — Access and list all business locations managed within your account.

The Birdeye MCP Server exposes 10 tools through the Vinkius. Connect it to Cursor in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Birdeye to Cursor via MCP

Follow these steps to integrate the Birdeye MCP Server with Cursor.

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"

Add the server config

Paste the JSON configuration above into the mcp.json file that opens

Save the file

Cursor will automatically detect the new MCP server

Start using Birdeye

Open Agent mode in chat and ask: "Using Birdeye, help me...". 10 tools available

Why Use Cursor with the Birdeye MCP Server

Cursor AI Code Editor provides unique advantages when paired with Birdeye through the Model Context Protocol.

Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context

Cursor's Composer feature can generate entire files using real-time data fetched through MCP. no copy-pasting from external dashboards

MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment

VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools

Birdeye + Cursor Use Cases

Practical scenarios where Cursor combined with the Birdeye MCP Server delivers measurable value.

Code generation with live data: ask Cursor to generate a security report module using live DNS and subdomain data fetched through MCP

Automated documentation: have Cursor query your API's tool schemas and generate TypeScript interfaces or OpenAPI specs automatically

Infrastructure-as-code: Cursor can fetch domain configurations and generate corresponding Terraform or CloudFormation templates

Test scaffolding: ask Cursor to pull real API responses via MCP and generate unit test fixtures from actual data

Birdeye MCP Tools for Cursor (10)

These 10 tools become available when you connect Birdeye to Cursor via MCP:

checkin_customer

Check-in a customer to trigger review/survey requests

get_business_info

Retrieve core business information

get_contact

Get specific contact details

get_review_summary

Get a summary of review counts by source

get_survey_responses

Get responses for a specific survey

list_contacts

List customer contacts

list_locations

List all business locations

list_reviews

List customer reviews

list_surveys

List all surveys

reply_to_review

Reply to a specific customer review

Example Prompts for Birdeye in Cursor

Ready-to-use prompts you can give your Cursor agent to start working with Birdeye immediately.

"List the last 5 reviews received on Birdeye."

"Check in a customer: John Doe, john@example.com."

"Show my survey responses for survey surv_123."

Troubleshooting Birdeye MCP Server with Cursor

Common issues when connecting Birdeye to Cursor through the Vinkius, and how to resolve them.

Tools not appearing in Cursor

Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.

Server shows as disconnected

Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.

Birdeye + Cursor FAQ

Common questions about integrating Birdeye MCP Server with Cursor.

What is Agent mode and why does it matter for MCP?

Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.

Where does Cursor store MCP configuration?

Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.

Can Cursor use MCP tools in inline edits?

No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design. tool calls require user visibility and approval.

How do I verify MCP tools are loaded?

Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.