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Birdeye MCP Server

Name: Birdeye
Availability: InStock
Author: Vinkius

Built by Vinkius GDPR ToolsFree for Subscribers

Manage reputation and customer experience via Birdeye — list reviews, manage contacts, and trigger surveys directly from any AI agent.

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What is the Birdeye MCP Server?

The Birdeye MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Birdeye via 10 tools. Manage reputation and customer experience via Birdeye — list reviews, manage contacts, and trigger surveys directly from any AI agent. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.

Built-in capabilities (10)

checkin_customerget_business_infoget_contactget_review_summaryget_survey_responseslist_contactslist_locationslist_reviewslist_surveysreply_to_review

Tools for your AI Agents to operate Birdeye

Ask your AI agent "List the last 5 reviews received on Birdeye." and get the answer without opening a single dashboard. With 10 tools connected to real Birdeye data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.

Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.

Why teams choose Vinkius

One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.

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Birdeye MCP Server capabilities

10 tools

checkin_customer

Check-in a customer to trigger review/survey requests

get_business_info

Retrieve core business information

get_contact

Get specific contact details

get_review_summary

Get a summary of review counts by source

get_survey_responses

Get responses for a specific survey

list_contacts

List customer contacts

list_locations

List all business locations

list_reviews

List customer reviews

list_surveys

List all surveys

reply_to_review

Reply to a specific customer review

What the Birdeye MCP Server unlocks

Connect your Birdeye account to any AI agent and orchestrate your customer experience and reputation management workflows through natural conversation.

What you can do

Review Management — List and retrieve detailed customer reviews and fetch review summaries by source.
Customer Interaction — Reply to reviews directly from the agent to maintain high engagement.
CX Automation — Trigger customer check-ins to automatically send review or survey requests.
Survey Insights — List available surveys and retrieve customer responses for analysis.
Contact Oversight — Manage your business contacts and retrieve detailed profile information.
Location Tracking — Access and list all business locations managed within your account.

How it works

1. Subscribe to this server
2. Enter your Birdeye API Key and Business ID
3. Start managing your reputation from Claude, Cursor, or any MCP-compatible client

Who is this for?

Reputation Managers — quickly check and respond to reviews without navigating multiple dashboards.
Customer Success Teams — monitor survey results and contact details straight from their workflow tools.
Marketing Leads — retrieve review summaries and location data for reporting.

Frequently asked questions about the Birdeye MCP Server

Can I reply to a review using the agent?

Yes! Use the reply_to_review tool with the Review ID and your message. If the source allows API replies, your message will be posted to Birdeye instantly.

How do I see the average rating for my business?

Simply ask the agent to get_review_summary. It will retrieve the overall counts and ratings aggregated across all supported platforms (Google, Facebook, etc.).

Can I trigger a review request for a specific customer?

Yes. Use the checkin_customer action with the customer's name and email. This will trigger the automated review and survey sequence configured in your Birdeye account.