How to Use the BotPenguin MCP in Claude Code

Q: How do I add the BotPenguin MCP Server to Claude Code?

Run the claude mcp add command in your terminal, specifying the transport type and server URL. Claude Code updates your local config file and loads the tools for your next terminal prompt.

Q: Does Claude Code support bulk BotPenguin contact exports?

Yes. You can ask Claude Code to run listcontacts, format the output as a CSV file, and save it directly to your local file system for further analysis.

Manage BotPenguin support pipelines, audit chat histories, and send OTPs directly from the Claude Code terminal.

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Connect BotPenguin MCP to Claude Code

Create your Vinkius account to connect BotPenguin to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup BotPenguin with Claude Code

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Scripted BotPenguin Operations From Your Terminal

The `list_chats` tool lets Claude Code query your live support queues directly from the command line. You can pipe active chat lists into grep, export them to JSON files, or trigger instant shell notifications for unanswered messages. This terminal-first approach allows SREs and backend developers to monitor support health without opening a browser. Claude Code handles the data parsing, letting you inspect active session counts in a single shell command.

Bulk Message Delivery via CLI MCP Server

The `send_message` tool enables Claude Code to transmit customer updates directly from your terminal session. If you need to alert a user about a system outage or ticket update, you can execute the command without leaving your git workflow. Claude Code chains this with `list_contacts` to target specific segments. You can filter users by their tags and send targeted updates to dozens of customers using a simple CLI prompt.

Audit Chat Transcripts and Agent Performance

The `get_chat_history` tool pulls raw conversation logs into your terminal for rapid debugging and analysis using this terminal MCP utility. Claude Code parses these transcripts to identify slow agent response times or common customer friction points. You can combine this with `list_agents` to map specific chats to human operators. This lets you generate quick markdown reports on agent workloads and ticket resolution rates directly in your project folder.

Setup guide

Set up BotPenguin MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see botpenguin-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest BotPenguin transactions." It will automatically discover and invoke the available BotPenguin tools.

Terminal

claude mcp add --transport http botpenguin-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the BotPenguin MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "botpenguin-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by BotPenguin. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about BotPenguin MCP in Claude Code

Run the `claude mcp add` command in your terminal, specifying the transport type and server URL. Claude Code updates your local config file and loads the tools for your next terminal prompt.

Yes. You can pipe build errors, deployment logs, or system alerts into Claude Code and tell it to send that output to a customer chat using `send_message`.

Yes. You can ask Claude Code to run `list_contacts`, format the output as a CSV file, and save it directly to your local file system for further analysis.

Yes. You can run Claude Code in a headless environment to trigger `send_otp` during your CI/CD test runs, verifying that your SMS gateway is active and functional.

Your chat histories, contact lists, and OTP codes are kept strictly within your local terminal session. Vinkius processes these MCP requests through ephemeral isolates, ensuring no customer data is cached or stored long-term.

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