How to Use the Chaport MCP in AutoGen
Build AutoGen agent swarms that debate customer support replies before sending them via Chaport.
Works with every AI agent you already use
…and any MCP-compatible client
Connect Chaport MCP to AutoGen
Create your Vinkius account to connect Chaport to AutoGen and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.
Debate Chaport MCP Server responses
Customer escalations rarely have obvious answers. You can build a swarm where a technical agent reviews the problem while a tone-checking agent ensures the reply sounds empathetic. They pass the output of `get_visitor_last_chat` back and forth until they agree. Once consensus is reached, the designated execution agent takes over. It fires `send_agent_message` to push the approved text directly to the waiting website visitor.
Monitor visitor behavior collaboratively
A dedicated analytics agent can sit in the background calling `list_website_visitors` at regular intervals. When it spots a high-value prospect lingering on a pricing page, it alerts a sales agent. The sales agent then runs `get_visitor_details` to gather context. It might even ask a third agent to verify if the user has an existing account before initiating a proactive chat.
Negotiate operator workloads
Routing tickets effectively requires understanding who is busy. Your supervisor agent checks `list_online_agents` and `list_chaport_operators` to get a snapshot of the current floor. If the queue is heavy, agents deliberate on whether to handle the query autonomously or wait for a human. They look at `get_my_agent_profile` to confirm routing permissions before making the final call.
Set up Chaport MCP in AutoGen
Prerequisites
- Python 3.10+ installed
-
autogen-ext[mcp]package - Active Vinkius subscription with a valid endpoint token
- 1
Install AutoGen with MCP
Run
pip install "autogen-ext[mcp]" autogen-agentchat. The MCP extension includesmcp_server_toolsfor stateless tool access. - 2
Fetch tools from the MCP
Call
mcp_server_tools(SseServerParams(url=...))with your Vinkius endpoint. Replace[YOUR_TOKEN_HERE]with your token from cloud.vinkius.com. - 3
Run your agent
Pass the tools to
AssistantAgentand callagent.run(). The agent invokes Chaport tools and returns structured results.
from autogen_ext.tools.mcp import SseServerParams, mcp_server_tools
from autogen_agentchat.agents import AssistantAgent
from autogen_ext.models.openai import OpenAIChatCompletionClient
server_params = SseServerParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
)
tools = await mcp_server_tools(server_params)
agent = AssistantAgent(
name="Chaport_assistant",
model_client=OpenAIChatCompletionClient(model="gpt-4o"),
tools=tools,
)
result = await agent.run("List recent Chaport data")
print(result.messages[-1].content) Prerequisites
- Python 3.10+ installed
-
autogen-ext[mcp]+autogen-agentchat - Active Vinkius subscription with a valid endpoint token
- 1
Install dependencies
Same packages as above.
McpWorkbenchis ideal when your agent needs stateful sessions across multiple tool calls. - 2
Use McpWorkbench as context manager
Wrap your agent in
async with McpWorkbench(...)to maintain shared state and resources. The workbench manages the full MCP session lifecycle. - 3
Run with workbench
Pass
workbench=workbenchto your agent. State is preserved across multiple tool calls within the same session.
from autogen_ext.tools.mcp import McpWorkbench, SseServerParams
from autogen_agentchat.agents import AssistantAgent
from autogen_ext.models.openai import OpenAIChatCompletionClient
server_params = SseServerParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
)
async with McpWorkbench(server_params) as workbench:
agent = AssistantAgent(
name="Chaport_assistant",
model_client=OpenAIChatCompletionClient(model="gpt-4o"),
workbench=workbench,
)
result = await agent.run("List recent Chaport data")
print(result.messages[-1].content) Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Chaport. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Common questions about Chaport MCP in AutoGen
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