How to Use the Cloutly MCP in Claude

Q: How do I connect Cloutly to my Claude Desktop app?

Open your claudedesktopconfig.json file and add the Cloutly MCP Server configuration under the mcpServers key. Once you restart Claude Desktop, you will see the review management tools available in your chat window.

Q: How does Claude Desktop handle multiple business locations in Cloutly?

The agent uses listbusinesses to identify all your registered locations. From there, you can ask Claude Desktop to filter reviews or run campaigns for a specific venue.

Reply to customer reviews and trigger invite campaigns directly inside Claude Desktop.

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Connect Cloutly MCP to Claude Desktop

Create your Vinkius account to connect Cloutly to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Cloutly with Claude Desktop

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Respond to reviews instantly with Claude Desktop

The Cloutly MCP Server lets Claude Desktop post replies directly to review platforms using `reply_to_review`. Instead of jumping between tabs, your agent drafts and publishes responses to your Google or Facebook reviews right inside your chat interface. You can ask Claude Desktop to pull unaddressed feedback with `list_pending_reviews` first. Once the agent identifies a negative or positive review, you approve the drafted text, and the tool posts it instantly.

Track and filter active feedback campaigns

This MCP Server integration lets you check your review collection status by running `list_campaigns` and `list_businesses` directly in Claude Desktop. Your agent pulls your active outreach lists to show you exactly which locations are lagging in customer feedback. By analyzing this live data, you can direct Claude Desktop to find specific customer interactions. The agent uses `list_reviews` to fetch the exact history for any business location without you opening the Cloutly dashboard.

Trigger review invites from your chat

You can send SMS or email review requests directly from your chat window using `send_review_invite`. If a customer name comes up, your agent checks their history with `search_reviews_by_author` before sending the invite to avoid spamming them. This workflow turns Claude Desktop into a lightweight customer support hub. You paste a customer's details, the agent verifies their status, and the invite goes out immediately.

Setup guide

Set up Cloutly MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Cloutly MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Cloutly MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under cloutly-mcp.

json

{
  "mcpServers": {
    "cloutly-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Cloutly. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Cloutly MCP in Claude Desktop

Open your claude_desktop_config.json file and add the Cloutly MCP Server configuration under the mcpServers key. Once you restart Claude Desktop, you will see the review management tools available in your chat window.

No, Claude Desktop only runs tools when you tell it to. It will draft a reply based on the review it gets from `list_pending_reviews`, but it won't call `reply_to_review` until you give the okay.

The agent uses `list_businesses` to identify all your registered locations. From there, you can ask Claude Desktop to filter reviews or run campaigns for a specific venue.

Yes, you need an active Cloutly account and an API key. This server uses your credentials to fetch reviews and post replies on your behalf.

Your customer names, phone numbers, and review texts stay strictly between Claude Desktop and the Cloutly API. Vinkius runs this server in a secure sandbox, meaning no external parties can intercept your communication history.

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