How do I find my Crisp API credentials?

Go to your Crisp dashboard, navigate to the **Marketplace**, create a new plugin, and you will find your Plugin ID and Plugin Key.

What is the Website ID?

The Website ID is a unique UUID found in your **Settings** > **Website Settings** section in Crisp.

Can I retrieve messages from past sessions?

Yes! The `get_messages` tool allows the agent to retrieve the complete transcript for any session ID in your history.

INSTANT PLUG AND PLAY

Crisp MCP Server for Claude CodeGive Claude Code instant access to 6 tools to Get Conversation, Get Messages, Get Visitor Profile, and more

Name: Crisp
Availability: InStock
Author: Vinkius

Built by Vinkius GDPR 6 Tools CLI

Claude Code is Anthropic's agentic CLI for terminal-first development. Add Crisp as an MCP server in one command and Claude Code will discover every tool at runtime. ideal for automation pipelines, CI/CD integration, and headless workflows via Vinkius.

Use with Your AI Agent

Ask AI about this App Connector for Claude Code

Open in ChatGPT Open in Claude Open in Perplexity

The Crisp app connector for Claude Code is a standout in the Productivity category — giving your AI agent 6 tools to work with, ready to go from day one.

Vinkius delivers Streamable HTTP and SSE to any MCP client

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Crisp and 3,400+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·bash

# Your Vinkius token. get it at cloud.vinkius.com
claude mcp add crisp --transport http "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Crisp MCP Server

Connect your Crisp account to any AI agent and take full control of your multi-channel customer support and visitor engagement workflows through natural conversation.

Claude Code registers Crisp as an MCP server in a single terminal command. Once connected, Claude Code discovers all 6 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where Crisp data drives decisions without human intervention.

What you can do

Conversation Orchestration — List and manage active chat and email support sessions programmatically, including monitoring unread counts and conversation status in real-time
Automated Messaging — Programmatically dispatch text messages to active sessions to coordinate immediate customer assistance and engagement
Thread Intelligence — Access complete message histories for any session to provide high-fidelity context for your support and marketing responses
Visitor Lifecycle — Retrieve detailed visitor profiles and people records to maintain a perfectly coordinated relationship history
Operational Monitoring — Access real-time website traffic metrics and support volume summaries directly through your agent for instant CX reporting

The Crisp MCP Server exposes 6 tools through the Vinkius. Connect it to Claude Code in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 6 Crisp tools available for Claude Code

When Claude Code connects to Crisp through Vinkius, your AI agent gets direct access to every tool listed below — spanning crisp, live-chat-api, omnichannel-support, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.

get_conversation

Get conversation details

get_messages

List messages in a conversation

get_visitor_profile

Get visitor profile details

list_conversations

List all website conversations

list_visitors

List all website visitors/people

send_message

Pass data as a JSON string. Send a message to a conversation

Connect Crisp to Claude Code via MCP

Follow these steps to wire Crisp into Claude Code. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.

Install Claude Code

Run npm install -g @anthropic-ai/claude-code if not already installed

Add the MCP Server

Run the command above in your terminal

Verify the connection

Run claude mcp to list connected servers, or type /mcp inside a session

Start using Crisp

Ask Claude: "Using Crisp, show me...". 6 tools are ready

Why Use Claude Code with the Crisp MCP Server

Claude Code provides unique advantages when paired with Crisp through the Model Context Protocol.

Single-command setup: `claude mcp add` registers the server instantly. no config files to edit or applications to restart

Terminal-native workflow means MCP tools integrate seamlessly into shell scripts, CI/CD pipelines, and automated DevOps tasks

Claude Code runs headlessly, enabling unattended batch processing using Crisp tools in cron jobs or deployment scripts

Built by the same team that created the MCP protocol, ensuring first-class compatibility and the fastest adoption of new protocol features

Crisp + Claude Code Use Cases

Practical scenarios where Claude Code combined with the Crisp MCP Server delivers measurable value.

CI/CD integration: embed Crisp tool calls in your deployment pipeline to validate configurations or fetch secrets before shipping

Headless batch processing: schedule Claude Code to query Crisp nightly and generate reports without human intervention

Shell scripting: pipe Crisp outputs into other CLI tools for data transformation, filtering, and aggregation

Infrastructure monitoring: run Claude Code in a cron job to query Crisp status endpoints and alert on anomalies

Example Prompts for Crisp in Claude Code

Ready-to-use prompts you can give your Claude Code agent to start working with Crisp immediately.

"List all active conversations on my website."

"Show the transcript for chat session 'sess_123'."

"Find the visitor profile for 'jane@example.com'."

Troubleshooting Crisp MCP Server with Claude Code

Common issues when connecting Crisp to Claude Code through the Vinkius, and how to resolve them.

Command not found: claude

Ensure Claude Code is installed globally: npm install -g @anthropic-ai/claude-code

Connection timeout

Check your internet connection and verify the Edge URL is reachable

Crisp + Claude Code FAQ

Common questions about integrating Crisp MCP Server with Claude Code.

How do I add an MCP server to Claude Code?

Run claude mcp add --transport http "" in your terminal. Claude Code registers the server and discovers all tools immediately.

Can Claude Code run MCP tools in headless mode?

Yes. Claude Code supports non-interactive execution, making it ideal for scripts, cron jobs, and CI/CD pipelines that need MCP tool access.

How do I list all connected MCP servers?

Run claude mcp in your terminal to see all registered servers and their status, or type /mcp inside an active Claude Code session.