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Crisp

Crisp MCP Server with 6 Tools Ready for AI Agents

MCP Inspector GDPR Free for Subscribers

Chat with website visitors in real time, manage support conversations, and build a knowledge base that reduces ticket volume. Unlock 6 tools ready out of the box. Connect this App Connector to instantly empower AI agents like Claude Code, Cursor, or any MCP-compatible client with advanced capabilities.

Built for AI Agents by Vinkius

Vinkius delivers Streamable HTTP and SSE to any MCP client

AI AgentVinkius
High Security·Kill Switch·Plug and Play
Crisp
Fully ManagedVinkius Servers
60%Token savings
High SecurityEnterprise-grade
IAMAccess control
EU AI ActCompliant
DLPData protection
V8 IsolateSandboxed
Ed25519Audit chain
<40msKill switch
Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

What is the Crisp MCP Server?

The Crisp MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Crisp via 6 tools. Chat with website visitors in real time, manage support conversations, and build a knowledge base that reduces ticket volume. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.

Built-in capabilities (6)

get_conversationget_messagesget_visitor_profilelist_conversationslist_visitorssend_message

Tools for your AI Agents to operate Crisp

Ask your AI agent "List all active conversations on my website." and get the answer without opening a single dashboard. With 6 tools connected to real Crisp data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.

Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.

Why teams choose Vinkius

One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.

Build your own MCP Server with our secure development framework →

The Crisp App Connector works with every AI agent you already use

…and any MCP-compatible client

CursorClaudeOpenAIVS CodeCopilotGoogleLovableMistralAWSCursorClaudeOpenAIVS CodeCopilotGoogleLovableMistralAWS

Use all 6 Crisp tools with your AI agents right now

Empower your AI agents to connect to Crisp and securely perform advanced actions on Vinkius infrastructure. Beyond a simple connection, you gain an advanced AI Gateway that provides complete visibility into agent activity, ensuring maximum governance and optimized token usage.

get_conversation

Get conversation details

get_messages

List messages in a conversation

get_visitor_profile

Get visitor profile details

list_conversations

List all website conversations

list_visitors

List all website visitors/people

send_message

Pass data as a JSON string. Send a message to a conversation

What the Crisp MCP Server unlocks

Connect your Crisp account to any AI agent and take full control of your multi-channel customer support and visitor engagement workflows through natural conversation.

What you can do

  • Conversation Orchestration — List and manage active chat and email support sessions programmatically, including monitoring unread counts and conversation status in real-time
  • Automated Messaging — Programmatically dispatch text messages to active sessions to coordinate immediate customer assistance and engagement
  • Thread Intelligence — Access complete message histories for any session to provide high-fidelity context for your support and marketing responses
  • Visitor Lifecycle — Retrieve detailed visitor profiles and people records to maintain a perfectly coordinated relationship history
  • Operational Monitoring — Access real-time website traffic metrics and support volume summaries directly through your agent for instant CX reporting

How it works

1. Subscribe to this server
2. Retrieve your Plugin ID, Plugin Key, and Website ID from the Crisp dashboard
3. Start managing your omnichannel support from Claude, Cursor, or any MCP client

No more manual ticket shuffling or missing messages in busy chat windows. Your AI acts as your dedicated support engineer and visitor engagement coordinator.

Who is this for?

  • Support Teams — instantly respond to visitor queries and summarize conversation threads using natural language commands
  • Customer Success — monitor visitor engagement and retrieve high-fidelity profile metadata without leaving your workspace
  • Growth Marketers — automate personalized outreach to active visitors and track website traffic through simple AI queries

Frequently asked questions about the Crisp MCP Server

01

How do I find my Crisp API credentials?

Go to your Crisp dashboard, navigate to the Marketplace, create a new plugin, and you will find your Plugin ID and Plugin Key.

02

What is the Website ID?

The Website ID is a unique UUID found in your Settings > Website Settings section in Crisp.

03

Can I retrieve messages from past sessions?

Yes! The get_messages tool allows the agent to retrieve the complete transcript for any session ID in your history.

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