How to Use the Customerly MCP in VS Code Copilot

Q: How do I configure Customerly for VS Code Copilot?

Create a .vscode/mcp.json file in your project root and add your Vinkius server details. Once committed, any developer who opens the repo can switch Copilot to Agent mode and start querying data.

Q: Can VS Code Copilot modify Customerly user records?

Yes. Copilot can execute createupdatelead or addtag if you ask it to. This lets you test your integration logic by actually modifying test accounts directly from the chat panel.

Q: How does the Customerly MCP Server help with debugging?

Your agent can pull the actual support thread using getconversation. You see exactly what the user typed when they hit the error, giving you precise steps to reproduce the bug.

Equip your engineering team with VS Code Copilot tools to query Customerly users and chats directly from their editor.

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Connect Customerly MCP to VS Code Copilot

Create your Vinkius account to connect Customerly to VS Code Copilot and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Customerly with VS Code Copilot

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Sync the Customerly MCP Server across your team

Enterprise teams need consistent tooling. You drop the Vinkius MCP URL into your repository's `.vscode/mcp.json` file, commit it, and suddenly every developer has access to your marketing data. No one has to configure local environments. When a junior dev needs to debug a user's webhook failure, Copilot just calls `list_users` to find their ID. Everyone uses the exact same tools, eliminating the classic 'works on my machine' problem.

Debug live chat issues from the codebase

Support tickets often require engineering help. Instead of asking marketing for dashboard access, your agent hits `list_conversations` to find the exact thread where a customer reported a bug. Copilot reads the transcript via `get_conversation` and cross-references the timestamps with your application logs. You find the error faster because the context lives right next to your code.

Automate user tagging and data cleanup

Writing migration scripts usually means testing against mock data and hoping the MCP tools work. Now your AI client can hit `add_tag` or `create_update_user` to verify your logic against a staging segment. If a script goes wrong, you can tell Copilot to revert the changes. It fires `remove_tag` or `delete_user` to clean up the mess, letting you iterate on your database migrations safely.

Setup guide

Set up Customerly MCP in VS Code Copilot

Prerequisites

VS Code 1.99 or later with GitHub Copilot extension
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Open the Command Palette (Cmd+Shift+P / Ctrl+Shift+P) and run "MCP: Add Server". Select HTTP (Streamable) as the server type. VS Code will create .vscode/mcp.json in your workspace.
2

Add the Customerly MCP

Paste the JSON snippet shown on the right into your .vscode/mcp.json. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Switch to Agent mode

Open Copilot Chat (Cmd+Shift+I / Ctrl+Shift+I) and switch to Agent mode using the dropdown. MCP tools are only available in Agent mode — they do not appear in Edit or Ask modes.
4

Verify the connection

In the Copilot Chat input, type # to list available tools. You should see the Customerly tools listed. Try asking: "List my recent Customerly transactions" and Copilot will invoke them automatically.

.vscode/mcp.json

{
  "mcpServers": {
    "customerly-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Customerly. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Customerly MCP in VS Code Copilot

Create a `.vscode/mcp.json` file in your project root and add your Vinkius server details. Once committed, any developer who opens the repo can switch Copilot to Agent mode and start querying data.

Yes. Copilot can execute `create_update_lead` or `add_tag` if you ask it to. This lets you test your integration logic by actually modifying test accounts directly from the chat panel.

You need VS Code 1.96 or higher. Make sure you switch Copilot Chat into Agent mode so it can actively call the tools instead of just answering questions.

Your agent can pull the actual support thread using `get_conversation`. You see exactly what the user typed when they hit the error, giving you precise steps to reproduce the bug.

Vinkius processes all requests through an isolated V8 sandbox. When Copilot fetches a user's email or chat history, the data passes through a zero-trust, ephemeral environment that destroys itself instantly. Nothing is cached.

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