How to Use the Daktela MCP in Claude Code

Q: How do I create a Daktela ticket from a shell script using Claude Code?

You call the tool directly from the command line: claude daktela-mcp createticket --params '{"title": "New Issue", "user": "user@example.com"}'. All parameters are passed as a JSON string.

Q: Can Claude Code list all users in our Daktela account?

Yes. The command claude daktela-mcp listusers will output a JSON array of all users in your Daktela instance. You can then pipe this to jq to parse it.

Q: What's the command to get Daktela ticket details with Claude Code?

To get a specific ticket from Daktela, use claude daktela-mcp getticket --params '{"id": 12345}'. Claude Code will print the full ticket object to stdout as JSON.

Q: What kind of transport protocols are supported?

This MCP Server connects over HTTP/S. Claude Code supports stdio, http, and sse transports, so you can easily connect to the Vinkius endpoint.

Pipe Daktela data anywhere. Automate support ops in your shell scripts and CI/CD pipelines with Claude Code.

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Setup Daktela with Claude Code

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Automate Daktela Ops in CI/CD with this MCP Server

Add Daktela operations to your deployment scripts. For example, you can automatically create a support ticket when a production deployment fails. In your GitHub Action or Jenkinsfile, run a command like `claude daktela-mcp create_ticket --title 'Deployment Failed' --priority 'high'`. It's a single, non-interactive command that fits right into your existing workflows.

Query Daktela from Your Terminal

You don't need a UI to check on your support system. Get any information from Daktela directly in your terminal and pipe it to other command-line tools like `grep`, `jq`, or `awk`. To find a specific user, just run `claude daktela-mcp list_users | grep 'John Doe'`. You can chain tools through this MCP connection to get exactly what you need, like finding an account ID with `list_accounts` and then feeding it into `list_tickets`.

A Daktela MCP Server for Shell Scripts

Write shell scripts to manage your Daktela instance. This is perfect for bulk operations or scheduled tasks via cron. You could write a nightly cron job that runs a script to check for stale tickets using `list_tickets` and then pulls call logs with `list_call_history` to generate a daily summary report. This all runs headlessly on your server.

Setup guide

Set up Daktela MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see daktela-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Daktela transactions." It will automatically discover and invoke the available Daktela tools.

Terminal

claude mcp add --transport http daktela-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Daktela MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "daktela-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Daktela. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Daktela MCP in Claude Code

You call the tool directly from the command line: `claude daktela-mcp create_ticket --params '{"title": "New Issue", "user": "user@example.com"}'`. All parameters are passed as a JSON string.

Yes. The command `claude daktela-mcp list_users` will output a JSON array of all users in your Daktela instance. You can then pipe this to `jq` to parse it.

To get a specific ticket from Daktela, use `claude daktela-mcp get_ticket --params '{"id": 12345}'`. Claude Code will print the full ticket object to stdout as JSON.

This MCP Server connects over HTTP/S. Claude Code supports `stdio`, `http`, and `sse` transports, so you can easily connect to the Vinkius endpoint.

Your data, like contact info or ticket content, is streamed through a dedicated Vinkius sandbox only for the duration of the command's execution. Nothing is logged or stored. It's a direct, ephemeral pipe between Claude Code and the Daktela API.

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