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Elevio MCP. Audit and manage your knowledge base content via chat.

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Just plug in your AI agents and start using Vinkius.

Elevio MCP Server manages your entire knowledge content lifecycle. Your AI agent can list all articles, check publishing status, monitor category structure, and run content health audits.

Use it to find content gaps, track drafts, and understand which modules are active across your organization's knowledge base.

What your AI agents can do

Get article details

Gets the full content and detailed settings for a single article.

Get elevio account metadata

Retrieves usage limits and metadata for your Elevio account.

List active modules

Lists all active assistant modules like support, search, and tickets.

+ 7 more capabilities included
Get article content and status

Retrieves the full content, settings, and publishing status for any specific knowledge base article.

Audit account limits

Checks your Elevio account metadata and usage limits.

Check active support modules

Lists all available assistant modules (like search, support, or tickets) and reports their current activation status.

Find draft articles

Identifies and lists articles that are currently marked as 'Draft' and haven't been published.

Identify empty categories

Checks the category tree and flags any categories that currently contain zero associated articles.

List all knowledge articles

Retrieves a complete list of every article currently stored in the knowledge base.

List all knowledge categories

Provides a full directory of all categories set up within the Elevio account.

Find recent article updates

Identifies and lists the articles that have been most recently created or modified.

Run content health checks

Generates a high-level summary of total article volumes and category coverage.

Search article content

Searches the knowledge base content using a specific title or keyword.

Supported MCP Clients

Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
+ other MCP clients
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AI Agent

Elevio MCP Server: 10 Tools for Knowledge Content Management

These tools let your AI client list, search, and audit every aspect of your knowledge base—from individual articles to the entire category structure.

get019d758f

get article details

Gets the full content and detailed settings for a single article.

get019d758f

get elevio account metadata

Retrieves usage limits and metadata for your Elevio account.

list019d758f

list active modules

Lists all active assistant modules like support, search, and tickets.

list019d758f

list draft knowledge articles

Finds articles that are currently sitting in 'Draft' status.

list019d758f

list empty knowledge categories

Identifies categories that have no articles associated with them.

list019d758f

list knowledge articles

Lists every article in your knowledge base.

list019d758f

list knowledge categories

Lists all categories configured in your Elevio account.

list019d758f

list latest article updates

Finds the most recently created or modified articles.

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quick content health audit

Generates a summary of article and category volumes.

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search knowledge articles

Searches articles using a title or specific keyword.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
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Start building

Make Your AI Do More

Start with Elevio, then connect any of our 4,700+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 4,700+ others, all in one place
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  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week

What you can do with this MCP connector

Elevio MCP Server manages your whole knowledge base content lifecycle. Your AI agent can list all articles, check publishing status, monitor category structure, and run content health audits. You can use it to find content gaps, track drafts, and understand which modules are active across your organization's knowledge base. list_knowledge_articles gives you a complete list of every article in your knowledge base. list_knowledge_categories provides a full directory of every category set up in your Elevio account. get_article_details pulls the full content and detailed settings for any specific article. search_knowledge_articles searches the knowledge base content using a title or specific keyword. list_draft_knowledge_articles finds articles that are currently marked as 'Draft' and haven't been published. list_empty_knowledge_categories checks the category tree and flags any categories that currently contain zero associated articles. list_latest_article_updates identifies articles that were most recently created or modified. quick_content_health_audit generates a summary of total article volumes and category coverage. list_active_modules lists all available assistant modules, like search, support, or tickets, and reports their current activation status. get_elevio_account_metadata checks your Elevio account metadata and usage limits.

You'll also get the full picture of your knowledge content using list_active_modules, list_knowledge_articles, list_knowledge_categories, get_article_details, search_knowledge_articles, list_draft_knowledge_articles, list_empty_knowledge_categories, list_latest_article_updates, quick_content_health_audit, and get_elevio_account_metadata.

How Elevio MCP Works

  1. 1 Connect the Elevio integration to your AI client.
  2. 2 Authorize the connection using your Elevio API Key.
  3. 3 Use natural language prompts to orchestrate content management tasks.

The bottom line is, your AI agent handles the complex data calls—you just talk to it.

Who Is Elevio MCP For?

Knowledge Managers, Content Strategists, and Operations Leads. You're the person who wakes up needing to know if the 'Pricing FAQ' article was published yet, or if the 'Advanced Features' category is empty. This server lets you audit the entire knowledge base structure without logging into a CMS dashboard.

Knowledge Manager

Checks article publishing statuses, runs content audits, and ensures the category structure is complete.

Customer Success Team Lead

Quickly searches article content and metadata via chat to pull specific information for customer support.

Operations Engineer

Monitors content updates, checks module activation statuses, and ensures organizational knowledge metadata is current.

What Changes When You Connect

  • Check article publishing status instantly. Instead of manually checking a CMS dashboard, you ask your agent to run list_knowledge_articles to see exactly which articles are live and which are stuck in draft.
  • Identify content gaps before users complain. Running list_empty_knowledge_categories shows you which structural categories exist but have zero content, forcing you to fill them.
  • Audit your entire content footprint. Use quick_content_health_audit to get high-level metrics on article volumes and category coverage in one prompt, bypassing manual spreadsheet compilation.
  • Monitor content changes efficiently. list_latest_article_updates shows you which articles were modified or created in the last week, letting you focus your review efforts.
  • Manage your support functions. list_active_modules lets you confirm if your search or ticketing modules are turned on, ensuring your AI client can access all necessary data sources.
  • Deep dive into content. If you know the article name, use get_article_details to pull the full HTML and settings, avoiding the need to navigate deep into the CMS UI.

Real-World Use Cases

01

Content audit for compliance.

A Knowledge Manager needs to prove that all compliance articles are published. They prompt the agent: 'List all articles related to GDPR.' The agent runs list_knowledge_articles, filters the results, and flags any article that is not marked as 'Published,' solving the compliance audit problem instantly.

02

Structuring a new product line.

An Ops Engineer is building out documentation for a new product. They first call list_knowledge_categories to see the existing structure. Then they call list_empty_knowledge_categories to identify where the new product documentation needs to live, solving the structural planning problem.

03

Troubleshooting poor search results.

A Customer Success Team member gets a vague search result. They ask the agent to run search_knowledge_articles with the customer's exact query. If the results are poor, they use quick_content_health_audit to check if the general content volume is low, pinpointing the root cause.

04

Verifying technical integrations.

An Ops Engineer needs to know if the AI client can access the ticket system. They run list_active_modules. If 'tickets' isn't listed, they know the module needs activation before they can proceed, solving the integration verification problem.

The Tradeoffs

Treating the knowledge base like a simple list.

Asking the agent only to 'list all articles.' This returns a massive, unfilterable list, forcing you to manually scroll through dozens of titles to find the one you need.

Use search_knowledge_articles instead. Give it a keyword or title. This immediately filters the noise and delivers only the relevant content, saving you minutes of scrolling.

Assuming all content is ready.

Starting a major content push and only running list_knowledge_articles. You'll see published articles, but you won't know which crucial articles are still sitting in 'Draft' status.

Always run list_draft_knowledge_articles first. This immediately surfaces the articles that need review and publishing, preventing content bottlenecks.

Ignoring structural dependencies.

Creating a new article and putting it in a category that already has articles, hoping it's found. If the category is flagged by list_empty_knowledge_categories later, you realize the structure is flawed.

After running list_knowledge_categories, check the output against list_empty_knowledge_categories. This ensures every category is populated and properly linked before you launch content.

When It Fits, When It Doesn't

Use this server if your primary need is knowledge governance. You need to audit the structure—the relationships between categories, the status of drafts, and the overall health score. You're an architect, not a searcher. If all you need to do is find one specific article, use the search_knowledge_articles tool directly; it's faster. Don't use this server just to list titles; use it to understand why content is missing or why the structure is broken. If you only need to check API limits, get_elevio_account_metadata handles that single task without requiring a full content audit.

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Elevio. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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How we secure it →

Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This server provides 10 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.

Available Capabilities

get_article_details get_elevio_account_metadata list_active_modules list_draft_knowledge_articles list_empty_knowledge_categories list_knowledge_articles list_knowledge_categories list_latest_article_updates quick_content_health_audit search_knowledge_articles

Manually checking content status is a huge time sink.

Today, you have to jump between the CMS dashboard, the category tree view, and the publishing status tab. You click to list articles, then you click again to check if they are live, and then you open a separate module view to confirm which support systems are even connected. It's tedious, and you always miss something.

With the Elevio MCP Server, you just tell your agent what you need. Need to know if the 'API Guide' is published? Ask. Need to know if the 'Advanced Features' category is empty? Ask. You get the answer instantly, without clicking anything.

Elevio MCP Server: Manage content health and structure.

You stop worrying about whether the content is technically published. You can run `quick_content_health_audit` to see a summary of article volumes, and then use `list_empty_knowledge_categories` to pinpoint exactly where content needs to be added. You’re managing the system, not the data.

This server makes content governance an active conversation. You get a full picture of your knowledge base—from the article level to the category level—in one chat session.

Common Questions About Elevio MCP

How do I use the `search_knowledge_articles` tool? +

Just ask your agent to 'Search for articles about X.' You only need to provide a title or a keyword, and the agent runs the search. It returns a list of matching articles and their basic details.

What does `list_empty_knowledge_categories` do? +

This tool checks your category structure and returns a list of categories that currently have no articles assigned to them. This flags structural holes in your knowledge base.

How can I check the publishing status of an article using `get_article_details`? +

Use get_article_details and specify the article ID. The response will include the article's publishing status (draft, published, etc.), giving you immediate visibility.

Can I see which support modules are active with `list_active_modules`? +

Yes. The agent runs list_active_modules and shows you all connected modules (like search or tickets) and their current activation status, letting you verify integration health.

Does `quick_content_health_audit` cover everything? +

No, it provides a high-level summary of article and category volumes. For a detailed look at specific content or modules, you'll need to run tools like list_knowledge_articles or list_active_modules.

How do I use `list_draft_knowledge_articles` to find content needing review? +

This tool identifies and lists all articles marked as 'Draft'. You can then review these articles to ensure they meet publishing standards before they go live.

What does `list_knowledge_categories` provide about my content structure? +

It returns a complete list of all categories in your Elevio account. You can use this list to audit your structure and ensure every topic has a dedicated place.

When should I use `get_elevio_account_metadata` to check my limits? +

Use this tool to retrieve key metadata, including your current usage limits and account details. Checking this prevents service interruptions due to exceeding quotas.

How do I get an Elevio API Key? +

Log in to your Elevio dashboard, navigate to Settings > API, and you can generate or retrieve your unique API Key from there. API access is typically enabled for most paid plans.

Can the agent translate my articles? +

This integration currently focuses on listing and auditing articles and categories. Translating content or creating new language versions should be managed via the Elevio translation workflow in the dashboard.

Does the integration show real-time views? +

You can retrieve article metadata using the get_article_details tool. While it shows current status and settings, detailed real-time analytics should be viewed in the Elevio reporting section.

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Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
+ other MCP clients

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