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Vinkius

Five9 MCP Server for Mastra AI 11 tools — connect in under 2 minutes

Built by Vinkius GDPR 11 Tools SDK

Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Five9 through Vinkius and Mastra agents discover all tools automatically. type-safe, streaming-ready, and deployable anywhere Node.js runs.

Vinkius supports streamable HTTP and SSE.

typescript
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";

async function main() {
  // Your Vinkius token. get it at cloud.vinkius.com
  const mcpClient = await createMCPClient({
    servers: {
      "five9": {
        url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
      },
    },
  });

  const tools = await mcpClient.getTools();
  const agent = new Agent({
    name: "Five9 Agent",
    instructions:
      "You help users interact with Five9 " +
      "using 11 tools.",
    model: openai("gpt-4o"),
    tools,
  });

  const result = await agent.generate(
    "What can I do with Five9?"
  );
  console.log(result.text);
}

main();
Five9
Fully ManagedVinkius Servers
60%Token savings
High SecurityEnterprise-grade
IAMAccess control
EU AI ActCompliant
DLPData protection
V8 IsolateSandboxed
Ed25519Audit chain
<40msKill switch
Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Five9 MCP Server

Connect your Five9 account to any AI agent and automate your contact center management through the Model Context Protocol (MCP). Five9 is a leading cloud contact center solution, and with this server, supervisors and administrators can monitor agent states, manage active interactions, and fetch real-time performance statistics directly through natural conversation.

Mastra's agent abstraction provides a clean separation between LLM logic and Five9 tool infrastructure. Connect 11 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.

What you can do

  • Agent State Monitoring — List the operational states of all agents and retrieve detailed state information for specific individuals.
  • Campaign & Skill Overview — Access all configured campaigns and skills to understand your contact center's distribution and capacity.
  • Interaction Management — List all active call or digital interactions and force-terminate sessions when necessary.
  • Real-time Statistics — Fetch high-level contact center metrics to keep your pulse on performance without leaving your chat interface.
  • Remote Agent Control — Update an agent's state (e.g., force to READY or LOGOUT) remotely to manage floor coverage efficiently.
  • User & Group Discovery — List all users and agent groups defined in your organization for better context and reporting.
  • Seamless Session Management — The server handles secure login and session token management automatically.

The Five9 MCP Server exposes 11 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Five9 to Mastra AI via MCP

Follow these steps to integrate the Five9 MCP Server with Mastra AI.

01

Install dependencies

Run npm install @mastra/core @mastra/mcp @ai-sdk/openai

02

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

03

Run the agent

Save to agent.ts and run with npx tsx agent.ts

04

Explore tools

Mastra discovers 11 tools from Five9 via MCP

Why Use Mastra AI with the Five9 MCP Server

Mastra AI provides unique advantages when paired with Five9 through the Model Context Protocol.

01

Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add Five9 without touching business code

02

Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation

03

TypeScript-native: full type inference for every Five9 tool response with IDE autocomplete and compile-time checks

04

One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure

Five9 + Mastra AI Use Cases

Practical scenarios where Mastra AI combined with the Five9 MCP Server delivers measurable value.

01

Automated workflows: build multi-step agents that query Five9, process results, and trigger downstream actions in a typed pipeline

02

SaaS integrations: embed Five9 as a first-class tool in your product's AI features with Mastra's clean agent API

03

Background jobs: schedule Mastra agents to query Five9 on a cron and store results in your database automatically

04

Multi-agent systems: create specialist agents that collaborate using Five9 tools alongside other MCP servers

Five9 MCP Tools for Mastra AI (11)

These 11 tools become available when you connect Five9 to Mastra AI via MCP:

01

get_agent_state

Get specific agent state

02

get_statistics

Get real-time statistics

03

list_active_interactions

List active interactions

04

list_agent_groups

List agent groups

05

list_agent_states

List all agent states

06

list_campaigns

List all campaigns

07

list_skills

List all skills

08

list_users

List all users

09

logout_session

Logout supervisor session

10

terminate_interaction

Terminate an interaction

11

update_agent_state

g., READY, NOT_READY, LOGOUT). Force update agent state

Example Prompts for Five9 in Mastra AI

Ready-to-use prompts you can give your Mastra AI agent to start working with Five9 immediately.

01

"Show me the current state of all agents."

02

"Get real-time contact center statistics."

03

"Force agent 'agent_123' to 'LOGOUT' state."

Troubleshooting Five9 MCP Server with Mastra AI

Common issues when connecting Five9 to Mastra AI through the Vinkius, and how to resolve them.

01

createMCPClient not exported

Install: npm install @mastra/mcp

Five9 + Mastra AI FAQ

Common questions about integrating Five9 MCP Server with Mastra AI.

01

How does Mastra AI connect to MCP servers?

Create an MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.
02

Can Mastra agents use tools from multiple servers?

Yes. Pass multiple MCP clients to the agent constructor. Mastra merges all tool schemas and the agent can call any tool from any server.
03

Does Mastra support workflow orchestration?

Yes. Mastra has a built-in workflow engine that lets you chain MCP tool calls with branching logic, error handling, and parallel execution.

Connect Five9 to Mastra AI

Get your token, paste the configuration, and start using 11 tools in under 2 minutes. No API key management needed.