Five9 MCP Server for Windsurf 11 tools — connect in under 2 minutes
Windsurf brings agentic AI coding to a purpose-built IDE. Connect Five9 through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.
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Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Five9 and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"five9": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Five9 MCP Server
Connect your Five9 account to any AI agent and automate your contact center management through the Model Context Protocol (MCP). Five9 is a leading cloud contact center solution, and with this server, supervisors and administrators can monitor agent states, manage active interactions, and fetch real-time performance statistics directly through natural conversation.
Windsurf's Cascade agent chains multiple Five9 tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 11 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
What you can do
- Agent State Monitoring — List the operational states of all agents and retrieve detailed state information for specific individuals.
- Campaign & Skill Overview — Access all configured campaigns and skills to understand your contact center's distribution and capacity.
- Interaction Management — List all active call or digital interactions and force-terminate sessions when necessary.
- Real-time Statistics — Fetch high-level contact center metrics to keep your pulse on performance without leaving your chat interface.
- Remote Agent Control — Update an agent's state (e.g., force to READY or LOGOUT) remotely to manage floor coverage efficiently.
- User & Group Discovery — List all users and agent groups defined in your organization for better context and reporting.
- Seamless Session Management — The server handles secure login and session token management automatically.
The Five9 MCP Server exposes 11 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Five9 to Windsurf via MCP
Follow these steps to integrate the Five9 MCP Server with Windsurf.
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Add the server
Paste the JSON configuration above into mcp_config.json
Save and reload
Windsurf will detect the new server automatically
Start using Five9
Open Cascade and ask: "Using Five9, help me...". 11 tools available
Why Use Windsurf with the Five9 MCP Server
Windsurf provides unique advantages when paired with Five9 through the Model Context Protocol.
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
JSON-based configuration means zero code changes: paste a URL, reload, and all 11 tools are immediately available
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Five9 + Windsurf Use Cases
Practical scenarios where Windsurf combined with the Five9 MCP Server delivers measurable value.
Automated code generation: ask Cascade to fetch data from Five9 and generate models, types, or handlers based on real API responses
Live debugging: query Five9 tools mid-session to inspect production data while debugging without leaving the editor
Documentation generation: pull schema information from Five9 and have Cascade generate comprehensive API docs automatically
Rapid prototyping: combine Five9 data with Cascade's code generation to scaffold entire features in minutes
Five9 MCP Tools for Windsurf (11)
These 11 tools become available when you connect Five9 to Windsurf via MCP:
get_agent_state
Get specific agent state
get_statistics
Get real-time statistics
list_active_interactions
List active interactions
list_agent_groups
List agent groups
list_agent_states
List all agent states
list_campaigns
List all campaigns
list_skills
List all skills
list_users
List all users
logout_session
Logout supervisor session
terminate_interaction
Terminate an interaction
update_agent_state
g., READY, NOT_READY, LOGOUT). Force update agent state
Example Prompts for Five9 in Windsurf
Ready-to-use prompts you can give your Windsurf agent to start working with Five9 immediately.
"Show me the current state of all agents."
"Get real-time contact center statistics."
"Force agent 'agent_123' to 'LOGOUT' state."
Troubleshooting Five9 MCP Server with Windsurf
Common issues when connecting Five9 to Windsurf through the Vinkius, and how to resolve them.
Server not connecting
Five9 + Windsurf FAQ
Common questions about integrating Five9 MCP Server with Windsurf.
How does Windsurf discover MCP tools?
mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.Can Cascade chain multiple MCP tool calls?
Does Windsurf support multiple MCP servers?
mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.Connect Five9 with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
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Microsoft's framework for multi-agent collaborative conversations.
Connect Five9 to Windsurf
Get your token, paste the configuration, and start using 11 tools in under 2 minutes. No API key management needed.