Freshchat MCP Server for Cursor 12 tools — connect in under 2 minutes
Cursor is an AI-first code editor built on VS Code that integrates LLM-powered coding assistance directly into the development workflow. Its Agent mode enables autonomous multi-step coding tasks, and MCP support lets agents access external data sources and APIs during code generation.
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{
"mcpServers": {
"freshchat": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Freshchat MCP Server
Connect your Freshchat account to any AI agent to automate your customer messaging and conversation management through the Model Context Protocol (MCP). Freshchat is a modern messaging software built for sales and support teams to engage with customers across web, mobile, and social channels. This MCP server enables you to track active chats, send real-time messages, and retrieve detailed user profiles directly through natural conversation.
Cursor's Agent mode turns Freshchat into an in-editor superpower. Ask Cursor to generate code using live data from Freshchat and it fetches, processes, and writes — all in a single agentic loop. 12 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.
Key Features
- Conversation Oversight — List all active chats, fetch detailed conversation metadata, and monitor chat statuses (open, resolved) instantly.
- Real-time Messaging — Post new messages to existing conversations to keep your support workflows moving fast.
- User & Customer Data — Access detailed profile information for chat participants and search for users by email address.
- Support Team Insights — List all support agents and team members to maintain full context of who is online and available.
- Channel & Group Management — Access configured messaging channels and agent groups to understand your routing logic.
- Message History — Retrieve the full message history for any specific conversation ID for audit and reporting.
- Multi-Region Support — Seamlessly connect to your specific Freshchat data center (US, EU, IN, AU).
The Freshchat MCP Server exposes 12 tools through the Vinkius. Connect it to Cursor in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Freshchat to Cursor via MCP
Follow these steps to integrate the Freshchat MCP Server with Cursor.
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
Save the file
Cursor will automatically detect the new MCP server
Start using Freshchat
Open Agent mode in chat and ask: "Using Freshchat, help me..." — 12 tools available
Why Use Cursor with the Freshchat MCP Server
Cursor AI Code Editor provides unique advantages when paired with Freshchat through the Model Context Protocol.
Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context
Cursor's Composer feature can generate entire files using real-time data fetched through MCP — no copy-pasting from external dashboards
MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment
VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools
Freshchat + Cursor Use Cases
Practical scenarios where Cursor combined with the Freshchat MCP Server delivers measurable value.
Code generation with live data: ask Cursor to generate a security report module using live DNS and subdomain data fetched through MCP
Automated documentation: have Cursor query your API's tool schemas and generate TypeScript interfaces or OpenAPI specs automatically
Infrastructure-as-code: Cursor can fetch domain configurations and generate corresponding Terraform or CloudFormation templates
Test scaffolding: ask Cursor to pull real API responses via MCP and generate unit test fixtures from actual data
Freshchat MCP Tools for Cursor (12)
These 12 tools become available when you connect Freshchat to Cursor via MCP:
check_account_status
Verify account configuration
get_agent_profile
Get agent metadata
get_chat_user_details
Get user metadata
get_conversation_details
Get chat metadata
list_agent_groups
List agent groups
list_chat_channels
List chat channels
list_chat_messages
List messages in a chat
list_chat_users
List chat participants
list_conversations
List active chats
list_support_agents
List support agents
search_chat_users
Find user by email
send_chat_message
Post a new message
Example Prompts for Freshchat in Cursor
Ready-to-use prompts you can give your Cursor agent to start working with Freshchat immediately.
"List all open conversations in my Freshchat account."
"Find the Freshchat user with the email 'customer@example.com'."
"Send a message to conversation 'conv_987': 'I am looking into this for you'."
Troubleshooting Freshchat MCP Server with Cursor
Common issues when connecting Freshchat to Cursor through the Vinkius, and how to resolve them.
Tools not appearing in Cursor
Server shows as disconnected
Freshchat + Cursor FAQ
Common questions about integrating Freshchat MCP Server with Cursor.
What is Agent mode and why does it matter for MCP?
Where does Cursor store MCP configuration?
mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.Can Cursor use MCP tools in inline edits?
How do I verify MCP tools are loaded?
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Python SDK for building production-grade OpenAI agent workflows.
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TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Freshchat to Cursor
Get your token, paste the configuration, and start using 12 tools in under 2 minutes. No API key management needed.