Freshchat MCP Server for Windsurf 12 tools — connect in under 2 minutes
Windsurf brings agentic AI coding to a purpose-built IDE. Connect Freshchat through the Vinkius and Cascade will auto-discover every tool — ask questions, generate code, and act on live data without leaving your editor.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
Vinkius Desktop App
The modern way to manage MCP Servers — no config files, no terminal commands. Install Freshchat and 2,500+ MCP Servers from a single visual interface.
{
"mcpServers": {
"freshchat": {
"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
}
}
}
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Freshchat MCP Server
Connect your Freshchat account to any AI agent to automate your customer messaging and conversation management through the Model Context Protocol (MCP). Freshchat is a modern messaging software built for sales and support teams to engage with customers across web, mobile, and social channels. This MCP server enables you to track active chats, send real-time messages, and retrieve detailed user profiles directly through natural conversation.
Windsurf's Cascade agent chains multiple Freshchat tool calls autonomously — query data, analyze results, and generate code in a single agentic session. Paste the Vinkius Edge URL, reload, and all 12 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
Key Features
- Conversation Oversight — List all active chats, fetch detailed conversation metadata, and monitor chat statuses (open, resolved) instantly.
- Real-time Messaging — Post new messages to existing conversations to keep your support workflows moving fast.
- User & Customer Data — Access detailed profile information for chat participants and search for users by email address.
- Support Team Insights — List all support agents and team members to maintain full context of who is online and available.
- Channel & Group Management — Access configured messaging channels and agent groups to understand your routing logic.
- Message History — Retrieve the full message history for any specific conversation ID for audit and reporting.
- Multi-Region Support — Seamlessly connect to your specific Freshchat data center (US, EU, IN, AU).
The Freshchat MCP Server exposes 12 tools through the Vinkius. Connect it to Windsurf in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Freshchat to Windsurf via MCP
Follow these steps to integrate the Freshchat MCP Server with Windsurf.
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Add the server
Paste the JSON configuration above into mcp_config.json
Save and reload
Windsurf will detect the new server automatically
Start using Freshchat
Open Cascade and ask: "Using Freshchat, help me..." — 12 tools available
Why Use Windsurf with the Freshchat MCP Server
Windsurf provides unique advantages when paired with Freshchat through the Model Context Protocol.
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
Purpose-built for agentic workflows — Cascade understands context across your entire codebase and integrates MCP tools natively
JSON-based configuration means zero code changes: paste a URL, reload, and all 12 tools are immediately available
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Freshchat + Windsurf Use Cases
Practical scenarios where Windsurf combined with the Freshchat MCP Server delivers measurable value.
Automated code generation: ask Cascade to fetch data from Freshchat and generate models, types, or handlers based on real API responses
Live debugging: query Freshchat tools mid-session to inspect production data while debugging without leaving the editor
Documentation generation: pull schema information from Freshchat and have Cascade generate comprehensive API docs automatically
Rapid prototyping: combine Freshchat data with Cascade's code generation to scaffold entire features in minutes
Freshchat MCP Tools for Windsurf (12)
These 12 tools become available when you connect Freshchat to Windsurf via MCP:
check_account_status
Verify account configuration
get_agent_profile
Get agent metadata
get_chat_user_details
Get user metadata
get_conversation_details
Get chat metadata
list_agent_groups
List agent groups
list_chat_channels
List chat channels
list_chat_messages
List messages in a chat
list_chat_users
List chat participants
list_conversations
List active chats
list_support_agents
List support agents
search_chat_users
Find user by email
send_chat_message
Post a new message
Example Prompts for Freshchat in Windsurf
Ready-to-use prompts you can give your Windsurf agent to start working with Freshchat immediately.
"List all open conversations in my Freshchat account."
"Find the Freshchat user with the email 'customer@example.com'."
"Send a message to conversation 'conv_987': 'I am looking into this for you'."
Troubleshooting Freshchat MCP Server with Windsurf
Common issues when connecting Freshchat to Windsurf through the Vinkius, and how to resolve them.
Server not connecting
Freshchat + Windsurf FAQ
Common questions about integrating Freshchat MCP Server with Windsurf.
How does Windsurf discover MCP tools?
mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.Can Cascade chain multiple MCP tool calls?
Does Windsurf support multiple MCP servers?
mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.Connect Freshchat with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Freshchat to Windsurf
Get your token, paste the configuration, and start using 12 tools in under 2 minutes. No API key management needed.