Freshsales MCP. Manage your entire sales pipeline through chat.

Freshsales CRM API lets your agent run your entire sales pipeline through natural conversation. You'll use 21 tools to handle every part of the customer journey. You can find any record across the CRM using search_global or search_lookup. You can build and update the sales pipeline by using create_deal and checking available stages with list_deal_stages.

To manage people and companies, you'll use create_contact and get_contact for individuals, or create_account and get_account for organizations. You'll upgrade a raw lead to a permanent contact using convert_lead after you qualify them. You can create a new basic lead with create_lead. You can log all sales interactions by creating a task with create_task, scheduling a meeting with create_appointment, or adding an internal note with create_note to any record.

You can find all leads in a specific view using list_leads, and you can list all user accounts who own records by calling list_owners. To keep records current, you can update details on existing leads using update_lead or change details on an existing contact using update_contact. You can pull up all details for a specific lead using get_lead, or get the full record details for a specific person using get_contact.

You can view the complete information for a single deal by calling get_deal. You can list all possible deal stages in the pipeline using list_deal_stages, or get the list of sources used to generate leads by calling list_lead_sources. You can also find a list of all possible industry types using list_industry_types, or build a new organization profile using create_account.

You can set up a new sales opportunity with create_deal, or create a brand new individual contact with create_contact. You'll also be able to create a memo with create_note or generate a follow-up task with create_task on any record. You'll also be able to list all possible deal stages in the pipeline using list_deal_stages.**