How do I get an API Token for Front?

Log in to your Front account, click the gear icon (Settings), go to 'Developers' > 'API Tokens', and create a new token with 'Shared Resources' scope.

Can I search for specific types of conversations?

Yes, use the 'search_conversations' tool. It accepts standard Front search syntax, such as 'is:open' or 'inbox:support'.

Is it possible to reply to an email via the agent?

Yes! Use the 'send_inbox_reply' tool. You must provide the Conversation ID, the message body, and the Teammate ID of the sender.

How do I archive a conversation?

Use the 'update_conversation_status' tool and set the status parameter to 'archived'. This updates the global status for the shared inbox.

Front MCP Server for AutoGen 12 tools — connect in under 2 minutes

Name: Front
Availability: InStock
Author: Vinkius

microsoft.github.io/autogen/docs/tools/mcp-tools

Built by Vinkius GDPR 12 Tools Framework

Microsoft AutoGen enables multi-agent conversations where agents negotiate, delegate, and execute tasks collaboratively. Add Front as an MCP tool provider through Vinkius and every agent in the group can access live data and take action.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

import asyncio
from autogen_agentchat.agents import AssistantAgent
from autogen_ext.tools.mcp import McpWorkbench

async def main():
    # Your Vinkius token. get it at cloud.vinkius.com
    async with McpWorkbench(
        server_params={"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"},
        transport="streamable_http",
    ) as workbench:
        tools = await workbench.list_tools()
        agent = AssistantAgent(
            name="front_agent",
            tools=tools,
            system_message=(
                "You help users with Front. "
                "12 tools available."
            ),
        )
        print(f"Agent ready with {len(tools)} tools")

asyncio.run(main())

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Front MCP Server

Connect your Front account to any AI agent to automate your customer communication and shared inbox workflows through the Model Context Protocol (MCP). Front is a customer operations platform that enables teams to manage shared emails, SMS, and chats collaboratively. This MCP server enables you to track active conversations, assign messages, and fetch thread histories directly through natural conversation.

AutoGen enables multi-agent conversations where agents negotiate, delegate, and collaboratively use Front tools. Connect 12 tools through Vinkius and assign role-based access. a data analyst queries while a reviewer validates, with optional human-in-the-loop approval for sensitive operations.

Key Features

Shared Inbox Management — List all accessible shared inboxes and retrieve the specific conversations routed to them.
Conversation Tracking — Search and list all customer conversations, checking their current status (open, archived) and assigned owners.
Message Threading — Fetch the complete message history for any specific conversation to maintain context before replying.
Collaborative Replies — Draft and send replies to active conversations directly from your chat interface on behalf of a teammate.
Status Automation — Programmatically update conversation statuses (e.g., archiving resolved issues) to keep inboxes clean.
Team & Contact Discovery — List all workspace teammates and customer contacts to ensure accurate routing and messaging.

The Front MCP Server exposes 12 tools through the Vinkius. Connect it to AutoGen in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Front to AutoGen via MCP

Follow these steps to integrate the Front MCP Server with AutoGen.

Install AutoGen

Run pip install "autogen-ext[mcp]"

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

Integrate into workflow

Use the agent in your AutoGen multi-agent orchestration

Explore tools

The workbench discovers 12 tools from Front automatically

Why Use AutoGen with the Front MCP Server

AutoGen provides unique advantages when paired with Front through the Model Context Protocol.

Multi-agent conversations: multiple AutoGen agents discuss, delegate, and collaboratively use Front tools to solve complex tasks

Role-based architecture lets you assign Front tool access to specific agents. a data analyst queries while a reviewer validates

Human-in-the-loop support: agents can pause for human approval before executing sensitive Front tool calls

Code execution sandbox: AutoGen agents can write and run code that processes Front tool responses in an isolated environment

Front + AutoGen Use Cases

Practical scenarios where AutoGen combined with the Front MCP Server delivers measurable value.

Collaborative analysis: one agent queries Front while another validates results and a third generates the final report

Automated review pipelines: a researcher agent fetches data from Front, a critic agent evaluates quality, and a writer produces the output

Interactive planning: agents negotiate task allocation using Front data to make informed decisions about resource distribution

Code generation with live data: an AutoGen coder agent writes scripts that process Front responses in a sandboxed execution environment

Front MCP Tools for AutoGen (12)

These 12 tools become available when you connect Front to AutoGen via MCP:

get_conversation_details

Get conversation metadata

get_inbox_details

Get inbox metadata

list_address_book

List contacts

list_all_conversations

List all conversations

list_conversation_messages

List thread messages

list_inbox_teammates

List Front teammates

list_inbox_threads

List inbox conversations

list_shared_inboxes

List shared inboxes

search_conversations

g. "inbox:inb_123 is:open"). Search all conversations

send_inbox_reply

Send a reply

update_conversation_status

g., archived, open) or assignee of a conversation. Update conversation

verify_api_status

Verify connection

Example Prompts for Front in AutoGen

Ready-to-use prompts you can give your AutoGen agent to start working with Front immediately.

"List all shared inboxes in my Front account."

"Search for open conversations in the Support inbox."

"Archive conversation 'cnv_987'."

Troubleshooting Front MCP Server with AutoGen

Common issues when connecting Front to AutoGen through the Vinkius, and how to resolve them.

McpWorkbench not found

Install: pip install "autogen-ext[mcp]"

Front + AutoGen FAQ

Common questions about integrating Front MCP Server with AutoGen.

How does AutoGen connect to MCP servers?

Create an MCP tool adapter and assign it to one or more agents in the group chat. AutoGen agents can then call Front tools during their conversation turns.

Can different agents have different MCP tool access?

Yes. AutoGen's role-based architecture lets you assign specific MCP tools to specific agents, so a querying agent has different capabilities than a reviewing agent.