Front MCP Server
Manage shared inboxes, track conversations, and collaborate on emails via AI agents with Front.
Ask AI about this MCP Server
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What is the Front MCP Server?
The Front MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Front via 12 tools. Manage shared inboxes, track conversations, and collaborate on emails via AI agents with Front. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.
Built-in capabilities (12)
Tools for your AI Agents to operate Front
Ask your AI agent "List all shared inboxes in my Front account." and get the answer without opening a single dashboard. With 12 tools connected to real Front data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.
Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.
Why teams choose Vinkius
One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.
Build your own MCP Server with our secure development framework →Vinkius works with every AI agent you already use
…and any MCP-compatible client
Front MCP Server capabilities
12 toolsGet conversation metadata
Get inbox metadata
List contacts
List all conversations
List thread messages
List Front teammates
List inbox conversations
List shared inboxes
g. "inbox:inb_123 is:open"). Search all conversations
Send a reply
g., archived, open) or assignee of a conversation. Update conversation
Verify connection
What the Front MCP Server unlocks
Connect your Front account to any AI agent to automate your customer communication and shared inbox workflows through the Model Context Protocol (MCP). Front is a customer operations platform that enables teams to manage shared emails, SMS, and chats collaboratively. This MCP server enables you to track active conversations, assign messages, and fetch thread histories directly through natural conversation.
Key Features
- Shared Inbox Management — List all accessible shared inboxes and retrieve the specific conversations routed to them.
- Conversation Tracking — Search and list all customer conversations, checking their current status (open, archived) and assigned owners.
- Message Threading — Fetch the complete message history for any specific conversation to maintain context before replying.
- Collaborative Replies — Draft and send replies to active conversations directly from your chat interface on behalf of a teammate.
- Status Automation — Programmatically update conversation statuses (e.g., archiving resolved issues) to keep inboxes clean.
- Team & Contact Discovery — List all workspace teammates and customer contacts to ensure accurate routing and messaging.
How it works
1. Subscribe to this server through the Vinkius Marketplace
2. Enter your Front API Token (found in your Developer Settings)
3. Start managing your shared inboxes from Claude, Cursor, or any MCP client
Who is this for?
- Customer Support — quickly check open conversations in the support inbox and fetch message history without leaving your agent.
- Operations Teams — automate the archiving of specific conversation types or verify teammate assignments.
- Account Managers — get a real-time overview of client communications and send quick follow-ups via simple AI commands.
Frequently asked questions about the Front MCP Server
How do I get an API Token for Front?
Log in to your Front account, click the gear icon (Settings), go to 'Developers' > 'API Tokens', and create a new token with 'Shared Resources' scope.
Can I search for specific types of conversations?
Yes, use the 'search_conversations' tool. It accepts standard Front search syntax, such as 'is:open' or 'inbox:support'.
Is it possible to reply to an email via the agent?
Yes! Use the 'send_inbox_reply' tool. You must provide the Conversation ID, the message body, and the Teammate ID of the sender.
How do I archive a conversation?
Use the 'update_conversation_status' tool and set the status parameter to 'archived'. This updates the global status for the shared inbox.
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Connect Front with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
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Give your AI agents the power of Front MCP Server
Production-grade Front MCP Server. Verified, monitored, and maintained by Vinkius. Ready for your AI agents — connect and start using immediately.