How to Use the FullStory MCP in Claude

Q: How do I install the FullStory MCP Server in Claude Desktop?

Open your claudedesktopconfig.json file from the Developer settings menu. Add the server command under the mcpServers key and restart the app completely.

Q: How do I export bulk data using FullStory and Claude Desktop?

Tell your agent to run listexports. It will check the processing states of your bulk data offloads and return the download URIs directly in your chat interface.

Claude Desktop connects directly to your digital experience data. Replay user friction right inside your chat window.

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Connect FullStory MCP to Claude Desktop

Create your Vinkius account to connect FullStory to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup FullStory with Claude Desktop

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Debug Sessions in Claude Desktop

`get_session_events` pulls exact click trails and structural DOM changes straight into your Claude Desktop chat. You don't have to leave your workflow to figure out why a user dropped off the checkout page. The agent reads the error logs and navigation mutations directly from the telemetry. Digging deeper takes one prompt. Running `get_user` pulls that specific visitor's cross-device interaction boundaries and total session durations. You get the full tracking profile delivered as raw metadata, letting you spot patterns across multiple visits without opening a web browser.

Manage FullStory MCP Server Audiences

`list_segments` grabs your saved audience definitions and 30-day population counts. If your product manager needs to know how many users hit a specific error state, Claude Web can render that segment data right in the browser. You just ask your agent to pull the logical filter structures. Targeting specific accounts happens next. The agent runs `list_users` to query the subscriber directory and return custom parameters. It evaluates aggregate behavioral profiles across the analytics boundary so you know exactly who is experiencing friction.

Automate Telemetry and Compliance

`create_event` injects server-side metrics directly into your tracking pipeline. Claude can map these events to bypass the frontal JavaScript client completely. This means your backend errors show up in the timeline right alongside frontend clicks. Handling data deletion requests is instant. Your agent triggers `delete_user` to permanently erase privacy-sensitive telemetry and session aggregations. You stay compliant without clicking through five different admin menus.

Setup guide

Set up FullStory MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The FullStory MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the FullStory MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under fullstory-mcp.

json

{
  "mcpServers": {
    "fullstory-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by FullStory. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

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Common questions about FullStory MCP in Claude Desktop

Open your claude_desktop_config.json file from the Developer settings menu. Add the server command under the mcpServers key and restart the app completely.

Yes. Go to Settings, click Integrations, and add a custom connector using your remote HTTPS URL. The tools show up immediately for your agent to use.

Your workspace scope definitions might be restricted. Check your API token permissions in the platform settings and ensure the agent has rights to fetch basic platform stats.

Tell your agent to run list_exports. It will check the processing states of your bulk data offloads and return the download URIs directly in your chat interface.

This MCP Server processes raw DOM changes and click trails. Claude strictly routes this telemetry through the local stdio transport or secure HTTPS connector, ensuring your session replays never leak into public training models.

Use it with your favorite AI tools

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