How to Use the Gainsight CS MCP in Claude Code

Q: How do I script a daily health report for Gainsight CS using Claude Code?

Write a shell script that calls claude gainsight-cs listcustomercompanies and pipes the output to getcompanyhealth for each result. You can then format the output and send it to Slack or email.

Q: Can I log a new timeline activity in Gainsight CS from a GitHub Action with Claude Code?

Yes. In your workflow YAML file, add a step to run the claude gainsight-cs logtimelineactivity command. This lets you automatically record deployments or other system events on a customer's timeline.

Q: What's the command to list all open CTAs for my team in Gainsight CS with Claude Code?

You can use claude gainsight-cs listcallstoaction with appropriate filters. For JSON output you can parse with jq, add the --json flag to the command.

Q: How do I get my own user details from Gainsight?

Simple. Run claude gainsight-cs getmyidentity in your terminal. It's a quick way to confirm which user profile your agent is operating with.

Q: How is my Gainsight CS data handled by Claude Code in a CI/CD environment?

Security is paramount. The server processes timeline activity data and user profile information ephemerally, only in memory to execute your command. The connection is stateless and doesn't persist any data after the CLI process exits.

Automate Gainsight CS reports and tasks from the command line with Claude Code. Built for cron jobs, shell scripts, and CI/CD.

See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

MCP Servers - Free for Subscribers

Connect Gainsight CS MCP to Claude Code

Create your Vinkius account to connect Gainsight CS to Claude Code and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

GDPR Free for Subscribers

Setup Gainsight CS with Claude Code

Ask AI about this MCP

ChatGPT

Claude

Perplexity

Run Headless Reports in Seconds

Pulling a list of at-risk accounts is now a one-liner. Pipe commands together in your terminal to get exactly what you need. `claude gainsight-cs list_customer_companies --json | jq '.[] | select(.health_score < 40)'` gives you an instant, machine-readable list. This is about getting raw data, fast. No UI, no clicks. It's perfect for feeding data into other scripts or for quick checks without leaving your terminal. You can query companies, people, tasks, and CTAs.

Automate Timeline Logging for CI/CD

When your deployment pipeline finishes a job related to a customer, it can automatically log the event. Just add a step that calls `claude gainsight-cs log_timeline_activity --note 'Deployed v2.3 to production tenant.'`. Your Gainsight CS timeline becomes the single source of truth for engineering and success teams. Technical events are recorded right alongside customer calls, giving everyone a complete picture. This MCP approach connects your systems.

Schedule Nightly Health Checks with Claude Code

You can write a simple shell script that uses Claude Code to monitor key accounts. Have it loop through a list of VIPs, run `get_company_health` for each, and send an alert if any score has dropped overnight. Set it up as a cron job, and you've built a completely automated monitoring system. This is how you use an MCP server to get proactive about churn risk without any manual effort.

Setup guide

Set up Gainsight CS MCP in Claude Code

Prerequisites

Claude Code CLI installed (npm install -g @anthropic-ai/claude-code)
Active Vinkius subscription with a valid endpoint token

1

Run the add command

Open your terminal and run the command shown on the right. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com. Use --scope user to make it available across all projects.
2

Verify the connection

Start a Claude Code session and type /mcp to list connected servers. You should see gainsight-cs-mcp with a green status indicator.
3

Start using tools

Ask Claude Code something like "Check my latest Gainsight CS transactions." It will automatically discover and invoke the available Gainsight CS tools.

Terminal

claude mcp add --transport http gainsight-cs-mcp https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Get your connection token →

Prerequisites

Claude Code CLI installed
Active Vinkius subscription with a valid endpoint token

1

Open the config file

Create or edit .mcp.json in your project root for project-level scope, or ~/.claude.json for user-level scope.
2

Add the Gainsight CS MCP

Paste the JSON snippet shown on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Code

Start a new Claude Code session. Type /mcp to confirm the server is connected. The tools will be automatically available in your conversation.

.mcp.json

{
  "mcpServers": {
    "gainsight-cs-mcp": {
      "type": "url",
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Gainsight CS. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

Connect Gainsight CS now

Real-time monitoring

Live

visibility into every interaction

Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

Built-in savings

60%

lower AI costs

Vinkius compresses data between your apps and your AI automatically. Lower bills every month — no configuration required.

Single dashboard

One

place for every integration

Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Gainsight CS MCP in Claude Code

Write a shell script that calls `claude gainsight-cs list_customer_companies` and pipes the output to `get_company_health` for each result. You can then format the output and send it to Slack or email.

Yes. In your workflow YAML file, add a step to run the `claude gainsight-cs log_timeline_activity` command. This lets you automatically record deployments or other system events on a customer's timeline.

You can use `claude gainsight-cs list_calls_to_action` with appropriate filters. For JSON output you can parse with `jq`, add the `--json` flag to the command.

Simple. Run `claude gainsight-cs get_my_identity` in your terminal. It's a quick way to confirm which user profile your agent is operating with.

Security is paramount. The server processes timeline activity data and user profile information ephemerally, only in memory to execute your command. The connection is stateless and doesn't persist any data after the CLI process exits.

Use it with your favorite AI tools

Connect this server to Cursor, Claude, VS Code, and more.

OpenAI Agents SDK sdk-python

Google ADK sdk-python

Pydantic AI sdk-python

Vercel AI SDK sdk-typescript