How to Use the Gainsight CS MCP in VS Code Copilot

Q: How does my team get access to Gainsight CS in VS Code Copilot?

An admin adds the server configuration to the .vscode/mcp.json file in your project's repository. Once they commit and push that file, anyone who pulls the changes will automatically have the Gainsight CS tools available in Copilot.

Q: Can we use VS Code Copilot to create new tasks in Gainsight CS?

This server is focused on reading tasks with listcockpittasks and logging timeline events with logtimelineactivity. It does not currently support creating new Gainsight tasks or CTAs directly.

Q: What's the easiest way to check a customer's health score using Gainsight CS and VS Code Copilot?

Open Copilot Chat and type @gainsight-cs get company health for company name. It will use the getcompanyhealth tool to give you the score right in the chat panel.

Q: Can I see the history of a customer account in VS Code?

Yes, the listtimelineevents tool is designed for exactly that. It pulls the activity history from the customer's timeline so you can see recent notes and interactions without leaving your editor.

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Connect Gainsight CS MCP to VS Code Copilot

Create your Vinkius account to connect Gainsight CS to VS Code Copilot and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Gainsight CS with VS Code Copilot

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Share Gainsight Context Across Your Team

The real power here is the shared `.vscode/mcp.json` file. Set it up once, commit it, and every developer on the team gets access to Gainsight tools. A dev working on a bug can ask Copilot to `get_company_health` for the affected customer without leaving VS Code. This setup removes friction. No one has to ask for logins or search another system. They can use `list_timeline_events` to see recent interactions or `get_person_details` to find a customer's CSM, all through Copilot Chat.

Draft Integrations with Real Data

When you're building a feature that connects to Gainsight, use Copilot's agent mode to call `list_calls_to_action` and see the real data structure. Then, ask it to generate the corresponding data models for your application in whatever language you're using. This makes your development process more accurate from the start. You can test your logic against live information from the MCP Server. For example, use `get_cta_metadata` to fetch a specific CTA and then write and test the function that processes it, all within your editor.

Automate Workflows with VS Code Copilot

This isn't just about reading data; it's about writing it. You can prototype a script that automatically logs deployment notifications to key customer timelines. Copilot can generate the code that uses the `log_timeline_activity` tool to post the update. This is useful for internal DevOps tooling. Imagine a CI/CD pipeline that fails. You can build a step that uses this MCP server to check `list_cockpit_tasks` and assign a new task to the on-call engineer to investigate.

Setup guide

Set up Gainsight CS MCP in VS Code Copilot

Prerequisites

VS Code 1.99 or later with GitHub Copilot extension
Active Vinkius subscription with a valid endpoint token

1

Open MCP configuration

Open the Command Palette (Cmd+Shift+P / Ctrl+Shift+P) and run "MCP: Add Server". Select HTTP (Streamable) as the server type. VS Code will create .vscode/mcp.json in your workspace.
2

Add the Gainsight CS MCP

Paste the JSON snippet shown on the right into your .vscode/mcp.json. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Switch to Agent mode

Open Copilot Chat (Cmd+Shift+I / Ctrl+Shift+I) and switch to Agent mode using the dropdown. MCP tools are only available in Agent mode — they do not appear in Edit or Ask modes.
4

Verify the connection

In the Copilot Chat input, type # to list available tools. You should see the Gainsight CS tools listed. Try asking: "List my recent Gainsight CS transactions" and Copilot will invoke them automatically.

.vscode/mcp.json

{
  "mcpServers": {
    "gainsight-cs-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Gainsight CS. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Gainsight CS MCP in VS Code Copilot

An admin adds the server configuration to the `.vscode/mcp.json` file in your project's repository. Once they commit and push that file, anyone who pulls the changes will automatically have the Gainsight CS tools available in Copilot.

This server is focused on reading tasks with `list_cockpit_tasks` and logging timeline events with `log_timeline_activity`. It does not currently support creating new Gainsight tasks or CTAs directly.

Open Copilot Chat and type `@gainsight-cs get company health for [company name]`. It will use the `get_company_health` tool to give you the score right in the chat panel.

Yes, the `list_timeline_events` tool is designed for exactly that. It pulls the activity history from the customer's timeline so you can see recent notes and interactions without leaving your editor.

Your VS Code instance sends requests to the Vinkius MCP server, which then queries the Gainsight API. Only the data needed for the tool call—like company and person metadata—passes through. Vinkius uses zero-trust, ephemeral sandboxes, meaning your data is not persisted.

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