How to Use the Guestmeter MCP in Claude

Q: Can I view promoter lists in Guestmeter via Claude Desktop?

Yes. The agent uses the listpromoters tool to pull guests who rated their stay 9 or 10. This lets you see your top fans without opening another tab.

Run surveys and pull real-time guest feedback directly inside Claude Desktop with this MCP Server to fix hospitality issues.

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Connect Guestmeter MCP to Claude Desktop

Create your Vinkius account to connect Guestmeter to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Guestmeter with Claude Desktop

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Instantly isolate unhappy guests

The `list_detractors` tool identifies guests who rated their experience between 1 and 6 so you can intervene before they post online. Your agent handles the filtering, pulling the exact list of unhappy customers directly into your chat window. Once you have this list, you can use `get_guest_details` to find their contact info and reservation history. This lets you resolve issues immediately without digging through your PMS.

Automate survey dispatch via Claude Desktop

The `send_survey` tool triggers a new feedback request to any guest using their email address or phone number. You don't have to log into a separate dashboard or run manual export scripts. Your agent can write a personalized message, check if the contact details are valid, and fire off the request. This keeps your feedback loop running without manual data entry.

Track hospitality sentiment trends

The `list_recent_feedback` tool pulls the 50 most recent guest submissions directly into your workspace. This MCP Server gives you an immediate pulse on how your property is performing today. Combine this with `list_promoters` to see who had a great stay. Your agent can quickly draft thank-you notes for happy guests or flag issues for the front desk.

Setup guide

Set up Guestmeter MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Guestmeter MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Guestmeter MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under guestmeter-mcp.

json

{
  "mcpServers": {
    "guestmeter-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Guestmeter. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

Vinkius connects your tools to AI with real-time monitoring and automatic cost savings — all from one dashboard.

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Connect your favorite tools to your AI and see exactly what's happening — every request, every response, in real time.

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Every tool your AI connects to, managed from a single screen. One account, complete control.

Common questions about Guestmeter MCP in Claude Desktop

You configure it by adding the MCP Server to your config file. Once saved, a hammer icon appears in your chat window, letting your agent call the tools directly.

Yes, if you give your agent the prompt to do so. The agent uses the `send_survey` tool, which requires either a phone number or an email to trigger the message.

Yes. The agent uses the `list_promoters` tool to pull guests who rated their stay 9 or 10. This lets you see your top fans without opening another tab.

Ask your agent to check recent ratings. It will run the MCP tool `list_recent_feedback` to fetch the latest 50 entries, showing you scores and comments instantly.

All guest contact details, phone numbers, and ratings remain local to your session. Vinkius runs the MCP Server in a zero-trust sandbox, ensuring your guest data is never used to train models or stored permanently.

Use it with your favorite AI tools

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