Guestmeter MCP Server
Automate guest feedback collection and reputation management via Guestmeter directly from any AI agent.
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What is the Guestmeter MCP Server?
The Guestmeter MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Guestmeter via 6 tools. Automate guest feedback collection and reputation management via Guestmeter directly from any AI agent. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.
Built-in capabilities (6)
Tools for your AI Agents to operate Guestmeter
Ask your AI agent "List the most recent guest feedback entries." and get the answer without opening a single dashboard. With 6 tools connected to real Guestmeter data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.
Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.
Why teams choose Vinkius
One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.
Build your own MCP Server with our secure development framework →Vinkius works with every AI agent you already use
…and any MCP-compatible client
Guestmeter MCP Server capabilities
6 toolsRetrieve detailed information for a specific guest ID
List all guests who are detractors (ratings 1-6)
List all guests and their feedback status/results
List all guests who are promoters (ratings 9-10)
List the 50 most recent feedback entries
Requires either an email or phone number. Trigger a new guest satisfaction survey via Email or SMS
What the Guestmeter MCP Server unlocks
Connect your Guestmeter hospitality feedback platform to any AI agent and take full control of your reputation management workflows through natural conversation.
What you can do
- Automated Surveys — Trigger satisfaction surveys via Email or SMS for guests immediately after checkout.
- Feedback Monitoring — List and inspect all guest ratings, comments, and NPS types (Promoters, Passives, Detractors).
- Reputation Insights — Retrieve detailed reports on specific guest experiences to identify areas for improvement.
- Real-time Alerts — Stay updated on the most recent feedback entries to respond quickly to guest concerns.
- Segmented Analysis — Filter feedback to focus on your happiest guests (Promoters) or those needing attention (Detractors).
How it works
1. Subscribe to this server
2. Enter your Guestmeter API Key and Secret Key
3. Start managing your guest feedback from Claude, Cursor, or any MCP-compatible client
No more manual review mining. Your AI assistant acts as a dedicated guest relations manager or reputation specialist.
Who is this for?
- Hotel Managers — instantly retrieve daily feedback summaries and identify service gaps.
- Front Office Teams — automate survey triggers and check guest satisfaction scores during follow-ups.
- Hospitality Group Executives — monitor reputation trends across multiple properties from a single interface.
Frequently asked questions about the Guestmeter MCP Server
How do I find my Guestmeter API credentials?
Log in to your Guestmeter dashboard and navigate to Channels > Integration. You will find your unique apiKey and secretKey there.
Can I trigger surveys for both email and SMS?
Yes! The send_survey tool allows you to provide either a guest_email or a guest_phone number. Guestmeter will automatically deliver the survey via the provided channel.
How does the integration categorize guests into Promoters or Detractors?
The integration uses the Net Promoter Score (NPS) logic: guests rating 9-10 are Promoters, 7-8 are Passives, and 1-6 are Detractors. You can use specialized tools like list_promoters to quickly access these segments.
Is the survey delivery instant?
Yes, once the send_survey action is triggered, Guestmeter processes the request immediately and sends the invitation to the guest.
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Connect Guestmeter with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
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GitHub Copilot in VS Code with Agent mode and MCP support.
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Anthropic's agentic CLI for terminal-first development.
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Google's framework for building production AI agents.
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Give your AI agents the power of Guestmeter MCP Server
Production-grade Guestmeter MCP Server. Verified, monitored, and maintained by Vinkius. Ready for your AI agents — connect and start using immediately.