Jira Service Management (JSM) MCP Server for Google ADK 10 tools — connect in under 2 minutes
Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Jira Service Management (JSM) as an MCP tool provider through the Vinkius and your ADK agents can call every tool with full schema introspection.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
StreamableHTTPConnectionParams,
)
# Your Vinkius token — get it at cloud.vinkius.com
mcp_tools = McpToolset(
connection_params=StreamableHTTPConnectionParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
)
)
agent = Agent(
model="gemini-2.5-pro",
name="jira_service_management_jsm_agent",
instruction=(
"You help users interact with Jira Service Management (JSM) "
"using 10 available tools."
),
tools=[mcp_tools],
)
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Jira Service Management (JSM) MCP Server
Empower your AI agents with Jira Service Management's leading ITSM platform. This MCP server allows you to list service desks, retrieve customer requests, manage organizations and queues, and access knowledge base articles directly through the Jira JSM API. Ideal for automating IT support and service delivery workflows.
Google ADK natively supports Jira Service Management (JSM) as an MCP tool provider — declare the Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 10 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.
The Jira Service Management (JSM) MCP Server exposes 10 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Jira Service Management (JSM) to Google ADK via MCP
Follow these steps to integrate the Jira Service Management (JSM) MCP Server with Google ADK.
Install Google ADK
Run pip install google-adk
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Create the agent
Save the code above and integrate into your ADK workflow
Explore tools
The agent will discover 10 tools from Jira Service Management (JSM) via MCP
Why Use Google ADK with the Jira Service Management (JSM) MCP Server
Google ADK provides unique advantages when paired with Jira Service Management (JSM) through the Model Context Protocol.
Google ADK natively supports MCP tool servers — declare a tool provider and the framework handles discovery, validation, and execution
Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Jira Service Management (JSM)
Production-ready features like session management, evaluation, and deployment come built-in — not bolted on
Seamless integration with Google Cloud services means you can combine Jira Service Management (JSM) tools with BigQuery, Vertex AI, and Cloud Functions
Jira Service Management (JSM) + Google ADK Use Cases
Practical scenarios where Google ADK combined with the Jira Service Management (JSM) MCP Server delivers measurable value.
Enterprise data agents: ADK agents query Jira Service Management (JSM) and cross-reference results with internal databases for comprehensive analysis
Multi-modal workflows: combine Jira Service Management (JSM) tool responses with Gemini's vision and language capabilities in a single agent
Automated compliance checks: schedule ADK agents to query Jira Service Management (JSM) regularly and flag policy violations or configuration drift
Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Jira Service Management (JSM)
Jira Service Management (JSM) MCP Tools for Google ADK (10)
These 10 tools become available when you connect Jira Service Management (JSM) to Google ADK via MCP:
get_info
Use for system health monitoring. Retrieves system information for the JSM instance
get_request
g., "SD-123") or ID. Returns full descriptions, participants, and custom field values. Use this for deep investigation of a specific customer inquiry. Retrieves details for a specific customer request
get_service_desk
Returns project information and branding details. Useful for understanding the configuration of a specific support portal. Retrieves details for a specific service desk
list_customers
Useful for identifying support recipients and their account details. Lists all customers for a specific service desk
list_knowledge_bases
Essential for identifying available documentation that might help resolve common customer issues. Lists all knowledge base articles for a specific service desk
list_organizations
Useful for understanding which business entities are being supported and grouping support data by customer. Lists all organizations in JSM
list_queues
g., "All Open", "Unassigned") defined for a service desk. Useful for understanding how tickets are triaged and identifying backlog counts. Lists all queues for a specific service desk
list_request_types
g., "IT Help", "Hardware Request") available in a portal. Useful for understanding the service catalog of a specific team. Lists all request types for a specific service desk
list_requests
Includes request keys, summaries, and current status. Essential for monitoring the support queue and identifying urgent issues. Lists all customer requests
list_service_desks
Returns project keys, names, and IDs. Use this to identify the service desk ID before querying requests or queues. Lists all service desks
Example Prompts for Jira Service Management (JSM) in Google ADK
Ready-to-use prompts you can give your Google ADK agent to start working with Jira Service Management (JSM) immediately.
"List all active service desks in JSM."
"Show me the latest customer requests."
"Check the queues for service desk ID '1'."
Troubleshooting Jira Service Management (JSM) MCP Server with Google ADK
Common issues when connecting Jira Service Management (JSM) to Google ADK through the Vinkius, and how to resolve them.
McpToolset not found
pip install --upgrade google-adkJira Service Management (JSM) + Google ADK FAQ
Common questions about integrating Jira Service Management (JSM) MCP Server with Google ADK.
How does Google ADK connect to MCP servers?
Can ADK agents use multiple MCP servers?
Which Gemini models work best with MCP tools?
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Connect Jira Service Management (JSM) to Google ADK
Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.