How to Use the KnoCommerce MCP in Claude

Q: How do I connect KnoCommerce to Claude Desktop?

Open your claudedesktopconfig.json file. Add the KnoCommerce MCP server details under the mcpServers key, save, and restart the app.

Q: How do I filter KnoCommerce survey responses in Claude Desktop?

Tell your agent to use a specific survey ID. It will call listsurveyresponses and pass that ID to isolate the exact post-purchase interaction you want to analyze.

Analyze post-purchase survey data and channel attribution directly inside Claude Desktop.

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Connect KnoCommerce MCP to Claude Desktop

Create your Vinkius account to connect KnoCommerce to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup KnoCommerce with Claude Desktop

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Read KnoCommerce survey data in Claude

The `list_survey_responses` tool pulls raw post-purchase feedback through the MCP protocol straight into your prompt context. You ask your AI client to filter responses by a specific survey ID, and it reads the exact answers buyers gave after checkout. When you need to understand the underlying data structure, the `list_survey_questions` tool formats the exact prompts your customers saw. This means you do not have to guess what 'Question 3' means when reviewing response arrays.

Map channel attribution with this MCP Server

The `get_channel_attribution_report` tool grabs your latest marketing acquisition metrics. Your agent uses this to show exactly which ads or organic channels drove recent purchases. You see the raw numbers without opening a separate dashboard. To tie that spend to real people, the `list_knocommerce_customers` tool matches attribution data against actual buyer profiles. You get a clear view of who clicked what and what they bought.

Inspect individual customer profiles

The `get_customer_feedback_profile` tool fetches the complete survey history for a single buyer. If someone leaves a scathing review, your agent pulls their exact profile. You see their past responses and purchase context instantly. For granular analysis, the `get_response_details` tool isolates a specific answer. Your AI client reads the exact text a user submitted. It skips the aggregate charts and gives you the unedited feedback.

Setup guide

Set up KnoCommerce MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The KnoCommerce MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the KnoCommerce MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under knocommerce-mcp.

json

{
  "mcpServers": {
    "knocommerce-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by KnoCommerce. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

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Common questions about KnoCommerce MCP in Claude Desktop

Open your `claude_desktop_config.json` file. Add the KnoCommerce MCP server details under the `mcpServers` key, save, and restart the app.

No. The integration reads existing data via MCP. It uses tools like `list_surveys` and `list_survey_templates` to view your setup, but you still create surveys in the main dashboard.

Your agent might be hitting an authentication error. Ask it to run `check_knocommerce_api_status` to verify the connection. If that fails, check your API keys in the config file.

Tell your agent to use a specific survey ID. It will call `list_survey_responses` and pass that ID to isolate the exact post-purchase interaction you want to analyze.

No. The server acts as a pass-through conduit. When Claude requests PII or survey answers, the data travels through an ephemeral V8 Isolate Sandbox. The memory clears the moment the session ends.

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