KnoCommerce MCP. Connect feedback data to attribution channels.
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KnoCommerce MCP Server analyzes post-purchase survey data, allowing you to list all surveys, audit individual customer responses, and build comprehensive buyer profiles.
It connects your AI agent directly to attribution metrics and customer feedback history, letting you see exactly which marketing efforts drive sales and what customers say about them.
What your AI agents can do
Check knocommerce api status
Checks if the KnoCommerce API integration is currently operational.
Get channel attribution report
Retrieves a report showing which marketing channels are driving customer acquisition.
Get customer feedback profile
Gathers all feedback records associated with a specific customer ID.
Retrieve and analyze detailed responses from individual customer surveys.
Consolidate all feedback records associated with a single customer ID.
Get a report detailing which marketing channels are responsible for customer acquisition.
List all available post-purchase surveys and templates to track your feedback strategy.
Link customer IDs to their feedback records and attribution data to understand the whole picture.
Check the live operational status of the KnoCommerce API integration.
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KnoCommerce MCP Server: 10 Tools for Feedback & Attribution
Use these tools to list surveys, audit responses, build customer profiles, and track which marketing channels are driving sales.
019d75c1check knocommerce api status
Checks if the KnoCommerce API integration is currently operational.
019d75c1get channel attribution report
Retrieves a report showing which marketing channels are driving customer acquisition.
019d75c1get customer feedback profile
Gathers all feedback records associated with a specific customer ID.
019d75c1get response details
Gets the full text and details for one specific customer response.
019d75c1get survey details
Returns the title, status, and high-level settings for a specific survey.
019d75c1list knocommerce customers
Lists customer IDs associated with survey data.
019d75c1list survey questions
Lists all questions asked within a specific survey.
019d75c1list survey responses
Lists all recorded responses for surveys, allowing filtering by survey ID.
019d75c1list survey templates
Displays available survey templates for new feedback campaigns.
019d75c1list surveys
Lists every existing KnoCommerce survey ID for analysis.
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What you can do with this MCP connector
KnoCommerce MCP Server - Analyze Feedback & Attribution
This server lets your AI agent dig into post-purchase survey data and track which marketing efforts actually drive sales. You'll get a full picture of what customers are saying and how they got here. check_knocommerce_api_status lets you check if the KnoCommerce API is working right now. list_surveys pulls a list of every existing KnoCommerce survey ID so you know what you're working with. list_survey_templates shows you what survey templates you can use for new feedback campaigns. list_knocommerce_customers lists customer IDs linked to survey data. list_survey_questions shows all the questions that belong to a specific survey. list_survey_responses lists all recorded responses for surveys, and you can filter that data by a specific survey ID. get_response_details gives you the full text and details for a single customer response.
You can build a complete buyer profile for any person using get_customer_feedback_profile, which gathers all feedback records tied to a customer ID. get_channel_attribution_report pulls a report that shows which marketing channels—like paid ads or email—are responsible for bringing in customers. You can correlate everything by linking customer IDs to their feedback records and attribution data to see the whole picture.
get_survey_details returns the title, status, and high-level settings for one specific survey. You can audit customer feedback by getting detailed responses from individual surveys. You can analyze marketing sources by getting a report detailing which marketing channels are responsible for customer acquisition. You can identify campaigns by listing all available post-purchase surveys and templates to track your feedback strategy.
You can correlate data points by linking customer IDs to their feedback records and attribution data to understand the whole picture.
How KnoCommerce MCP Works
- 1 First, use
list_knocommerce_customersto get a list of relevant buyer IDs. Then, useget_channel_attribution_reportto see how those customers arrived. - 2 Next, use
list_survey_responses(filtering by a survey ID) and thenget_response_detailsto gather the actual feedback data tied to those IDs. - 3 Finally, use
get_customer_feedback_profileto combine the feedback and attribution data, giving you a complete view of the customer's journey and sentiment.
The bottom line is, you feed your AI agent the customer ID, and it pulls the corresponding feedback, attribution, and profile data for analysis.
Who Is KnoCommerce MCP For?
The Marketing Analyst who needs to prove ROI from specific campaigns, or the Product Manager who needs to know why users are abandoning a feature. This is for people who wake up needing to connect 'what was said' (feedback) to 'how they arrived' (attribution).
Runs reports to figure out which ad campaigns (e.g., 'Instagram Ads') are generating the most valuable customers, and what those customers are saying right after purchase.
Uses feedback details to identify recurring pain points in the user experience and track if those issues are tied to specific customer segments or acquisition channels.
Builds full buyer profiles using get_customer_feedback_profile to understand the entire service journey and guide retention efforts.
What Changes When You Connect
- See which marketing channels are actually working. The
get_channel_attribution_reporttool tells you if your budget is spent on the right sources, linking acquisition channels to sales data. - Build a complete buyer history. Use
get_customer_feedback_profileto aggregate every piece of feedback a customer has ever given, giving a 360-degree view of their journey. - Pinpoint exact pain points. Instead of guessing, run
list_survey_responsesand thenget_response_detailsto analyze the raw text of what customers are actually saying. - Track campaign viability. The
list_surveystool lets you see every survey ID, so you can quickly isolate and analyze feedback from specific campaigns (e.g., 'Holiday Special Feedback'). - Structure your analysis. Use
list_survey_questionsto understand the exact data structure of responses before you run any reports, preventing schema errors. - Connect the dots. Combine the data streams:
list_knocommerce_customersprovides the list of buyers, which you then cross-reference with attribution data.
Real-World Use Cases
Figuring out if Facebook Ads are worth it
The Marketing Analyst needs to know if their recent ad spend is paying off. They ask their agent to run get_channel_attribution_report to see the source percentages. Then, they use list_survey_responses and get_response_details to analyze the feedback from customers who came via 'Facebook Ads' to validate if the leads are high quality.
Understanding why users drop off
A Product Manager wants to know the common failure points. They use list_surveys to find the 'Product Fit Research' survey ID. They then run list_survey_responses and pull the data, using get_customer_feedback_profile to see if the drop-off feedback is concentrated in a specific user segment.
Preparing for a new product launch
The Product Team needs to gauge early sentiment. They ask the agent to check list_survey_templates to see what kind of feedback structures are available. They then draft a new survey and use list_surveys to track its performance over the first month.
Auditing a specific customer account
A Customer Success Manager needs to review a high-value account's history. They first run list_knocommerce_customers to confirm the ID, and then use get_customer_feedback_profile to get every piece of feedback ever submitted by that buyer, giving a full service audit.
The Tradeoffs
Only looking at the raw responses
Just running list_survey_responses and looking at the text without context. You get a pile of comments, but you don't know if the commenter came from a high-value channel or if they're a repeat buyer.
→
You must link the data. Start with list_knocommerce_customers to get the buyer IDs. Then, run get_channel_attribution_report to know the source. Finally, use list_survey_responses to filter the feedback by those specific, high-value customers.
Assuming a single survey covers everything
Running get_survey_details on the 'General Feedback' survey and assuming it covers all purchase issues. This is wrong; the data is too broad to pinpoint problems.
→
Use list_surveys to identify the most relevant, specific survey ID (like 'Product Fit Research'). Then, use list_survey_responses with that targeted ID to narrow the scope and get actionable data.
Forgetting to validate the API first
Jumping straight into complex queries like get_customer_feedback_profile and getting an authentication error. You waste time and queries.
→
Always start by calling check_knocommerce_api_status. This confirms the connection is active and working before you try to pull massive datasets.
When It Fits, When It Doesn't
Use this if you need to connect a customer's behavior (where they came from) to their sentiment (what they said). You need to answer the question: 'Did the way they found us affect how happy they were?'
Don't use this if you just need to list available surveys. Use list_surveys for that. Also, don't use it if you only need to check the API connection; use check_knocommerce_api_status for that. This server is for complex, multi-step analysis that requires linking customer IDs, attribution metrics, and survey responses.
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by KnoCommerce. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 10 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Available Capabilities
Trying to build a full customer picture from scattered data points is a manual nightmare.
Right now, you're stuck jumping between your marketing dashboard (to see channel sources), your CRM (to see customer IDs), and your survey tool (to see comments). You export a list of 100 IDs, copy those IDs into a spreadsheet, and then manually cross-reference them with attribution reports and feedback responses. It's slow, and you always risk linking the wrong ID to the wrong piece of feedback.
With the KnoCommerce MCP Server, you let your AI agent run the whole pipeline. You ask it to 'Find all feedback from customers acquired via paid search.' The agent runs `list_knocommerce_customers` and `get_channel_attribution_report` simultaneously, then uses `list_survey_responses` to pull only the relevant data. You get the clean, linked data set, ready to analyze.
KnoCommerce MCP Server: Get the full customer story.
Before this, checking a single customer's history meant running separate reports: one for their general profile, one for their purchases, and a third for their surveys. You had to manually piece together the timeline and the associated feedback. It was disjointed.
Now, you run `get_customer_feedback_profile`. It pulls all the data—the feedback, the profile details, and the history—into one cohesive set. It's not just data; it's the entire story of that buyer.
Common Questions About KnoCommerce MCP
How do I find out what surveys I've run with KnoCommerce MCP Server? +
Use the list_surveys tool. This immediately gives you a list of all current and past survey IDs, which you need to target your analysis.
Can I see the source of a customer's feedback? +
Yes, you combine tools. First, run get_channel_attribution_report to see the source percentage. Then, use list_survey_responses to get the feedback, linking the two data points in your prompt.
What is the best way to get detailed feedback on one submission? +
Use get_response_details. You just need the specific response ID, and this tool pulls the full, raw content of that single customer submission.
Does the KnoCommerce MCP Server handle API rate limits? +
The server provides check_knocommerce_api_status to confirm connectivity. For rate limit management, keep your queries structured and focused, targeting specific IDs rather than entire database dumps.
How do I view a customer's entire feedback history? +
Run get_customer_feedback_profile. This tool aggregates all feedback records linked to a specific customer ID, creating the complete picture.
How do I check the KnoCommerce API status using the `check_knocommerce_api_status` tool? +
Running check_knocommerce_api_status confirms the live connection status of your KnoCommerce account. It immediately tells you if the API is up, which helps prevent failed queries and keeps your agent running smoothly.
What tool do I use to find out which marketing efforts drove a customer purchase? (KnoCommerce MCP Server) +
You use the get_channel_attribution_report tool. This function pulls the latest data, showing exactly what percentage of customers came from 'Instagram Ads' versus 'Email Marketing', so you know where to spend your budget.
How can I list all available survey templates using KnoCommerce MCP Server? +
The list_survey_templates tool shows every template KnoCommerce offers. This lets you quickly find a starting point or browse ideas before you launch a new feedback campaign.
Where do I find my KnoCommerce API Key? +
Log in to your KnoCommerce dashboard and navigate to Settings > API Keys. You can generate a new REST API key there.
Can I see the individual questions of a survey? +
Yes, use the list_survey_questions tool with the specific survey_id to retrieve all questions and their configuration.
Does this support creating new surveys? +
The current version focus on data retrieval and analysis. You can list templates, but survey creation should be done in the KnoCommerce dashboard.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
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