Kustomer MCP Server for Mastra AI 10 tools — connect in under 2 minutes
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Kustomer through the Vinkius and Mastra agents discover all tools automatically — type-safe, streaming-ready, and deployable anywhere Node.js runs.
ASK AI ABOUT THIS MCP SERVER
Vinkius supports streamable HTTP and SSE.
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token — get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"kustomer": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "Kustomer Agent",
instructions:
"You help users interact with Kustomer " +
"using 10 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with Kustomer?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Kustomer MCP Server
Connect your AI agent to Kustomer to streamline your support operations and customer data auditing.
Mastra's agent abstraction provides a clean separation between LLM logic and Kustomer tool infrastructure. Connect 10 tools through the Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution — deployable to any Node.js host in one command.
Key Features
- Omnichannel Conversation Access — List and audit support conversations from email, chat, and social channels
- Customer 360 View — Fetch detailed customer profiles including custom attributes and history
- Message Auditing — Retrieve the full message history for any support interaction
- Timeline Search — Perform deep searches across customer timelines using complex JSON filters
- Service Context — List support queues, agents, and custom data classes (Klasses)
Simple Setup
1. Subscribe to this server
2. Log in to Kustomer and generate a Bearer API Key (Settings > Security > API Keys)
3. Enter your key in the configuration panel
4. Start managing your support data via natural language
The Kustomer MCP Server exposes 10 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
How to Connect Kustomer to Mastra AI via MCP
Follow these steps to integrate the Kustomer MCP Server with Mastra AI.
Install dependencies
Run npm install @mastra/core @mastra/mcp @ai-sdk/openai
Replace the token
Replace [YOUR_TOKEN_HERE] with your Vinkius token
Run the agent
Save to agent.ts and run with npx tsx agent.ts
Explore tools
Mastra discovers 10 tools from Kustomer via MCP
Why Use Mastra AI with the Kustomer MCP Server
Mastra AI provides unique advantages when paired with Kustomer through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure — add Kustomer without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every Kustomer tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host — Vercel, Railway, Fly.io, or your own infrastructure
Kustomer + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the Kustomer MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query Kustomer, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed Kustomer as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query Kustomer on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using Kustomer tools alongside other MCP servers
Kustomer MCP Tools for Mastra AI (10)
These 10 tools become available when you connect Kustomer to Mastra AI via MCP:
check_kustomer_api_status
Check the status of the Kustomer API
get_conversation_details
Get details for a specific conversation
get_customer_profile
Get details for a specific customer
list_conversation_messages
List all messages in a conversation
list_data_klasses
List Kustomer custom data classes (Klasses)
list_kustomer_agents
List all support agents (users)
list_kustomer_customers
Essential for identifying customer IDs for support auditing. List all customers in Kustomer
list_support_conversations
List recent support conversations
list_support_queues
g., Billing, Technical Support) defined in Kustomer. List active support queues
search_kustomer_timeline
Provide filters as a JSON string. Perform a deep search across the customer timeline
Example Prompts for Kustomer in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with Kustomer immediately.
"List the 10 most recent support conversations in Kustomer"
"Show the full profile for customer '65a4b3c2d1e0f'"
"Search the timeline for customers from 'Brazil'"
Troubleshooting Kustomer MCP Server with Mastra AI
Common issues when connecting Kustomer to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpKustomer + Mastra AI FAQ
Common questions about integrating Kustomer MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.Can Mastra agents use tools from multiple servers?
Does Mastra support workflow orchestration?
Connect Kustomer with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Connect Kustomer to Mastra AI
Get your token, paste the configuration, and start using 10 tools in under 2 minutes. No API key management needed.