Opsgenie MCP. Manage incidents, alerts, and staffing from conversation.

You're gonna connect your Opsgenie account to your AI agent and take full command of incident response using nothing but natural conversation. You don't gotta click through dashboards or jump between tabs; you just talk to your agent, and it does the heavy lifting.

Alert Management: Handling What’s Happening Now

When alerts pop up, this server lets you take immediate action. If an alert hits, you can use get_alert to pull every detail—the status, who owns it, and all the notes attached—using just a specific alert ID. You don't know which alerts are going off? Run list_alerts to get a rundown of every current or past issue, letting you filter by priority or status.

To mark that you’re on top of something, use acknowledge_alert, and it marks the specific alert as acknowledged, showing everyone else you've got human ownership over the issue.

Once you've fixed the problem, you close it out using close_alert. If an alert pops up that needs tracking but doesn't fit a standard trigger, you can manually generate one with create_alert.

For documentation, use add_note to drop detailed text notes onto any existing alert or incident. This keeps the whole team in sync and builds a clear audit trail for what was found and why it happened. You'll also find that you can run list_schedules to see all the defined on-call rotations names used in Opsgenie.

Incident Response: Tracking Major Outages

When things get serious, this agent helps you manage major incidents. You can initiate and track a massive outage using create_incident, specifying an official priority level to make sure the right people are mobilized immediately. To check on a big incident that's already happening or finished, run get_incident with its unique ID; it pulls up the current status and the whole history of the event.

For historical review, you can use list_incidents to pull a list of both active and resolved major incidents. You've got full control over documentation here—you add notes using add_note just like with alerts, making sure every finding is logged against the incident.

Team Coordination & Auditing

This server keeps you connected to your team structure. If you need to know who’s supposed to be handling things right now, run get_who_is_on_call; it checks and returns the names and contact details for people currently scheduled in any rotation. You can also use list_campaigns (if available) or simply list all your defined schedules using list_schedules to keep track of who's supposed to be covering what.

You don't gotta jump through the whole Opsgenie UI; you just talk to your agent, and it handles acknowledging alerts, creating formal incidents with priority levels, checking on-call status, or pulling up historical data for review. It’s all right here in your chat client.