How to Use the Refiner MCP in Claude

Q: How does Claude Desktop handle large lists of Refiner survey responses?

The client uses listrefinerresponses to fetch batches of feedback. Claude then reads through the structured data to find patterns, summarize sentiments, or flag negative scores.

Q: Does the Refiner integration support real-time status checks in Claude Desktop?

Yes, you can run checkrefinerstatus to make sure the API connection is active. This is helpful if you want to verify your credentials before running complex queries.

Get live NPS and feedback surveys directly in your Claude Desktop chat.

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Connect Refiner MCP to Claude Desktop

Create your Vinkius account to connect Refiner to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Refiner with Claude Desktop

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Inspect live survey responses inside Claude Desktop

The `list_refiner_responses` tool pulls live customer feedback directly into Claude Desktop so you don't have to keep a browser tab open. Your agent reads raw customer comments during your analysis to spot user trends instantly. Ask Claude to summarize recent NPS drops or pull specific feature requests. It grabs the exact text your users typed, letting you catch churn risks before they become real problems.

Map out user segments and target profiles

Using `list_refiner_segments` allows Claude Desktop to instantly inspect your user cohorts and target profiles. This MCP Server connects your workspace directly to your customer records. Instead of guessing why a cohort is inactive, let your client cross-reference segment membership with recent feedback. You get immediate clarity on which group needs attention.

Update user profiles and track custom events

Running `identify_refiner_user` lets you modify customer metadata directly from your chat interface. You can update attributes or use `track_refiner_event` when a customer completes an onboarding milestone. This keeps your customer profiles accurate. You can test your tracking setups or clean up stale contact tags without writing one-off terminal scripts.

Setup guide

Set up Refiner MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Refiner MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Refiner MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under refiner-mcp.

json

{
  "mcpServers": {
    "refiner-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Refiner. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

Why Choose Vinkius

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Common questions about Refiner MCP in Claude Desktop

Open your Claude Desktop config file and add the server configuration under the mcpServers key. Restart the app, and you will see the new tools available via the hammer icon in your chat window.

Yes, you can plug the remote HTTPS URL for this server directly into your Claude.ai integration settings. This lets you access your survey data in the browser without running a local setup.

The client uses `list_refiner_responses` to fetch batches of feedback. Claude then reads through the structured data to find patterns, summarize sentiments, or flag negative scores.

Yes, you can run `check_refiner_status` to make sure the API connection is active. This is helpful if you want to verify your credentials before running complex queries.

Your survey responses and contact details remain secure because Vinkius runs the MCP Server inside an isolated sandbox. No user records or NPS scores are stored on our servers, and all API calls go directly to your endpoint.

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