Softinn MCP. Manage bookings, room status, and guest billing from chat.

Listen up. The Softinn MCP Server connects your AI client straight into the core of a hotel’s operations—the Property Management System and Booking Engine. You don't gotta jump between ten different dashboards or call five separate APIs to handle an entire guest stay; this server puts it all in one place.

It lets your agent manage everything from checking room availability to processing payments on a folio, giving you full control over the property cycle.

Guest Booking and Reservation Management

To start booking someone up, your agent uses check_availability to search for vacant rooms within any date range. This tool tells you exactly which room types are open and how many of each you got. Once you know what’s available, the system lets you generate a brand new guest reservation using create_reservation.

You just feed it the necessary details—the dates, the number of guests, and the desired room type—and it books the record straight into Softinn's main system.

For existing stays, you can use list_reservations_by_date to pull a list of every guest scheduled to check in or stay on any specific day. If you have a known reservation ID, get_reservation_details pulls up all the specifics for that single booking. You can also get a full picture of what’s going on with billing by running list_reservation_folios, which retrieves every financial folio attached to that reservation.

Inventory and Room Status Control

You gotta keep track of your physical inventory, right? The server gives you two tools for that. First, list_room_types lists every single configured room type the hotel offers—things like 'King Suite' or 'Double Room.' Second, list_all_rooms goes deeper; it lists every physical room in the building and its current metadata so you know exactly what you’re dealing with.

For housekeeping operations, you can change a specific physical room’s status using update_room_status. This lets your agent mark a room as Clean, Dirty, or Out of Order to keep all staff systems synced up.

Financial and Billing Operations

Money moves fast in hotels. When it comes to billing, the server allows you to see detailed financial records using list_reservation_folios. More critically, if a guest pays something—say, they pay for dinner or parking—your agent uses add_folio_payment to record that payment amount directly against a specific folio number. You can also get a high-level look at the whole property setup by running get_hotel_summary, which pulls configuration data about the entire hotel operation.

Workflow Summary

Basically, you’re letting your agent manage the full lifecycle. It's gotta check availability first (check_availability), then create the booking (create_reservation). While they stay here, housekeeping marks rooms (using update_room_status) and staff manages billing by checking folios (list_reservation_folios) and recording payments (add_folio_payment). If you need to know what’s going on with the whole place—like every room or all reservations for tomorrow—you got list_all_rooms, list_room_types, and list_reservations_by_date.

It's a complete stack. You don't wanna manually manage this stuff; let your agent handle it.