How to Use the WA Smart Business MCP in OpenAI Agents SDK

Q: How do I track past communications using WA Smart Business with OpenAI Agents SDK?

Your agent uses listmessages to pull a history of conversations. This is essential for maintaining context when responding to a customer. It gives you the full thread, not just the last message.

Q: What tools can I use to manage WhatsApp campaigns with WA Smart Business and OpenAI Agents SDK?

You'll use listcampaigns to see what's running and listtemplates to review available messaging formats. This lets your agent build out new communication strategies before they go live.

Q: Can I get details on a specific user using WA Smart Business and OpenAI Agents SDK?

Yep. Use the getcustomer tool with a customer ID. It pulls all the relevant profile data for that user, ensuring your agent has everything it needs before responding.

Q: If I need to list agents or users in WA Smart Business and OpenAI Agents SDK, what should I use?

For listing people who can send messages, run listagents. If you just want a general directory of all your customers, stick with listcustomers.

Manage WA Smart Business communications with the OpenAI Agents SDK.

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Connect WA Smart Business MCP to OpenAI Agents SDK

Create your Vinkius account to connect WA Smart Business to OpenAI Agents SDK and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup WA Smart Business with OpenAI Agents SDK

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Check connection status with OpenAI Agents SDK

Need to know if the service is up before your agent runs? Use `check_wasmart_status` to verify connectivity. This gives you a clean, immediate pass/fail check. It's critical for production agents. You don't want half-finished tasks because the underlying connection dropped. A quick status check keeps your entire workflow from failing unexpectedly.

Process customer data using MCP Server

Finding the right contact shouldn't be a guessing game. `search_customers` lets your agent quickly pinpoint users based on criteria you supply. It’s better than just listing everyone. If you need to create a new record, `create_customer` handles that too. This means your agent can handle both discovery and setup in a single run.

Send various message types with OpenAI Agents SDK

Sending messages isn't just one function. You need to handle templates, media, or simple text. Use `send_template` for bulk, standardized announcements, but save `send_media` when you're sending an image or document. For direct conversations, your agent calls `send_message`. It keeps the logic clean and lets you pick the right communication method based on context.

Setup guide

Set up WA Smart Business MCP in OpenAI Agents SDK

Prerequisites

Python 3.10+ installed
openai-agents package (pip install openai-agents)
Active Vinkius subscription with a valid endpoint token

1

Install the SDK

Run pip install openai-agents to install the OpenAI Agents SDK. The MCP integration is built-in — no extra dependencies needed.
2

Connect via SSE transport

Use MCPServerSse with your Vinkius endpoint URL. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. The SDK auto-discovers all WA Smart Business tools at runtime.
3

Create your Agent

Pass the MCP to Agent(mcp_servers=[server]). The agent receives WA Smart Business tools as native definitions — JSON schemas resolve automatically.
4

Run the agent

Call Runner.run(agent, prompt) to execute. The agent invokes the appropriate WA Smart Business tools and returns structured results. Copy the full example on the right to get started.

agent.py

import asyncio
from agents import Agent, Runner
from agents.mcp import MCPServerSse

async def main():
    async with MCPServerSse(
        url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    ) as server:
        agent = Agent(
            name="WA Smart Business Agent",
            instructions="You have access to WA Smart Business tools.",
            mcp_servers=[server],
        )
        result = await Runner.run(agent, "List recent transactions")
        print(result.final_output)

asyncio.run(main())

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Common questions about WA Smart Business MCP in OpenAI Agents SDK

Your agent uses `list_messages` to pull a history of conversations. This is essential for maintaining context when responding to a customer. It gives you the full thread, not just the last message.

You'll use `list_campaigns` to see what's running and `list_templates` to review available messaging formats. This lets your agent build out new communication strategies before they go live.

Yep. Use the `get_customer` tool with a customer ID. It pulls all the relevant profile data for that user, ensuring your agent has everything it needs before responding.

For listing people who can send messages, run `list_agents`. If you just want a general directory of all your customers, stick with `list_customers`.

The server touches Customer Profile data. Specifically, it handles names, contact information, and message history when you call tools like `get_customer` or `list_messages`.

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