How to Use the WorkWave MCP in Mastra AI

Q: How can I process multiple WorkWave orders with Mastra AI?

You can list all services first using listserviceorders. Then, your agent workflow loops through the results, calling getorderdetails for each one to analyze and update its status.

Q: Does Mastra AI help with WorkWave staff data?

Yep. You can pull profiles using getemployeeprofile, or list available techs via listfieldemployees. This lets your workflow check if the right people are assigned to a job.

Q: Can I check API health with WorkWave and Mastra AI?

Absolutely. Use getapihealth early in your workflow setup to confirm the connection is live before any critical state changes are attempted.

Build fault-tolerant WorkWave workflows using Mastra AI.

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Connect WorkWave MCP to Mastra AI

Create your Vinkius account to connect WorkWave to Mastra AI and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup WorkWave with Mastra AI

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Update Order Status Reliably

Need to move an order through its lifecycle? Use `update_order_status` in a conditional workflow. For example, if the status is 'Pending,' the agent can attempt to mark it as 'InProgress.' If that fails, Mastra AI handles the retry with exponential backoff—the whole process doesn't break.

Gather Customer Account Info

Start a workflow by checking customer records. You can pull core details using `get_account_details`, or list all existing customers via `list_field_service_accounts`. This data forms the initial state for complex, multi-step operations in your agent framework.

Manage Assets and Locations

When an order is processed, you might need asset info. The server offers `list_service_equipment` to check managed gear or `list_service_locations` for job sites. These tools let your agent build a complete picture of the physical work environment before taking action.

Setup guide

Set up WorkWave MCP in Mastra AI

Prerequisites

Node.js 18+ and a TypeScript project
@mastra/mcp + @mastra/core packages
Active Vinkius subscription with a valid endpoint token

1

Install dependencies
Run npm install @mastra/mcp @mastra/core plus your preferred model provider (e.g. @ai-sdk/openai).
2

Configure the MCPClient
Create an MCPClient with your Vinkius endpoint as a URL object. Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com.
3

Discover and inject tools
Call mcpClient.listTools() and spread the result into your agent's tools object. All WorkWave tools become native Mastra tools.
4

Run with any model
Swap openai("gpt-4o") for any AI SDK-compatible provider. Call agent.generate() and the agent routes tool calls through MCP automatically.

agent.ts

import { MCPClient } from "@mastra/mcp";
import { Agent } from "@mastra/core/agent";
import { openai } from "@ai-sdk/openai";

const mcpClient = new MCPClient({
  id: "workwave-mcp-client",
  servers: {
    "workwave-mcp": {
      url: new URL(
        "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
      ),
    },
  },
});

const agent = new Agent({
  name: "WorkWave Agent",
  model: openai("gpt-4o"),
  instructions: "You have access to WorkWave tools.",
  tools: {
    ...(await mcpClient.listTools()),
  },
});

const result = await agent.generate(
  "List recent WorkWave transactions"
);
console.log(result.text);

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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by WorkWave. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about WorkWave MCP in Mastra AI

You can list all services first using `list_service_orders`. Then, your agent workflow loops through the results, calling `get_order_details` for each one to analyze and update its status.

Yep. You can pull profiles using `get_employee_profile`, or list available techs via `list_field_employees`. This lets your workflow check if the right people are assigned to a job.

Mastra AI handles retries and conditional branching. If updating an order fails, it won't crash; it will automatically try again or notify an admin based on your defined workflow.

This server handles customer account details, service orders, employee profiles, and equipment assets. It's a full view of field service operations.

Absolutely. Use `get_api_health` early in your workflow setup to confirm the connection is live before any critical state changes are attempted.

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