Bring Contact Management
to AutoGen
Learn how to connect Polaria to AutoGen and start using 8 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the Polaria MCP Server?
Transform your customer support operations by connecting Polaria directly to your AI agent. Let your assistant automatically retrieve relevant help articles, instantly respond to customer conversations, and efficiently manage your user directory without navigating away from your central workspace.
What you can do
- Access and organize your entire customer contact database
- Read and respond to live chat conversations instantly
- Update the status of support tickets (Open, Pending, Resolved)
- Retrieve FAQ articles to resolve customer inquiries faster
- Manage custom attributes for targeted support
How it works
1. Log into your Polaria dashboard 2. Create a new app under Settings > Marketplace to get your Secret Key 3. Connect via Vinkius to unleash AI-powered conversational supportWho is it for?
Ideal for customer success teams, support agents, and community managers who want to resolve user queries faster and automate repetitive chat tasks.Built-in capabilities (8)
Add a message to a conversation
Create a new contact in Polaria
Get details of a specific contact
Get details of a specific conversation
List contacts in Polaria
List conversations in Polaria
List FAQs in Polaria
List Polaria widgets
Why AutoGen?
AutoGen enables multi-agent conversations where agents negotiate, delegate, and collaboratively use Polaria tools. Connect 8 tools through Vinkius and assign role-based access. a data analyst queries while a reviewer validates, with optional human-in-the-loop approval for sensitive operations.
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Multi-agent conversations: multiple AutoGen agents discuss, delegate, and collaboratively use Polaria tools to solve complex tasks
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Role-based architecture lets you assign Polaria tool access to specific agents. a data analyst queries while a reviewer validates
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Human-in-the-loop support: agents can pause for human approval before executing sensitive Polaria tool calls
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Code execution sandbox: AutoGen agents can write and run code that processes Polaria tool responses in an isolated environment
Polaria in AutoGen
Polaria and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect Polaria to AutoGen through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Polaria in AutoGen
The Polaria MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 8 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in AutoGen only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Polaria for AutoGen
Every tool call from AutoGen to the Polaria MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
Where do I find my Secret Key?
Log in to Polaria, go to Settings > Marketplace > Create my own app, create a new application, and show the 'Secret Key' in the authorized applications section.
What is the Base URL for the API?
The Polaria REST API v2 base URL is: https://polaria.ai/rest/v2/
Can I modify existing conversations?
Yes, you can add replies and change the status of existing conversations directly using the Polaria MCP.
How does AutoGen connect to MCP servers?
Create an MCP tool adapter and assign it to one or more agents in the group chat. AutoGen agents can then call Polaria tools during their conversation turns.
Can different agents have different MCP tool access?
Yes. AutoGen's role-based architecture lets you assign specific MCP tools to specific agents, so a querying agent has different capabilities than a reviewing agent.
Does AutoGen support human approval for tool calls?
Yes. Configure human-in-the-loop mode so agents pause and request approval before executing sensitive MCP tool calls.
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Install: pip install "autogen-ext[mcp]"