Bring Contact Management
to OpenAI Agents SDK
Learn how to connect Polaria to OpenAI Agents SDK and start using 8 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the Polaria MCP Server?
Transform your customer support operations by connecting Polaria directly to your AI agent. Let your assistant automatically retrieve relevant help articles, instantly respond to customer conversations, and efficiently manage your user directory without navigating away from your central workspace.
What you can do
- Access and organize your entire customer contact database
- Read and respond to live chat conversations instantly
- Update the status of support tickets (Open, Pending, Resolved)
- Retrieve FAQ articles to resolve customer inquiries faster
- Manage custom attributes for targeted support
How it works
1. Log into your Polaria dashboard 2. Create a new app under Settings > Marketplace to get your Secret Key 3. Connect via Vinkius to unleash AI-powered conversational supportWho is it for?
Ideal for customer success teams, support agents, and community managers who want to resolve user queries faster and automate repetitive chat tasks.Built-in capabilities (8)
Add a message to a conversation
Create a new contact in Polaria
Get details of a specific contact
Get details of a specific conversation
List contacts in Polaria
List conversations in Polaria
List FAQs in Polaria
List Polaria widgets
Why OpenAI Agents SDK?
The OpenAI Agents SDK auto-discovers all 8 tools from Polaria through native MCP integration. Build agents with built-in guardrails, tracing, and handoff patterns. chain multiple agents where one queries Polaria, another analyzes results, and a third generates reports, all orchestrated through Vinkius.
- —
Native MCP integration via
MCPServerSse, pass the URL and the SDK auto-discovers all tools with full type safety - —
Built-in guardrails, tracing, and handoff patterns let you build production-grade agents without reinventing safety infrastructure
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Lightweight and composable: chain multiple agents and MCP servers in a single pipeline with minimal boilerplate
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First-party OpenAI support ensures optimal compatibility with GPT models for tool calling and structured output
Polaria in OpenAI Agents SDK
Polaria and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect Polaria to OpenAI Agents SDK through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Polaria in OpenAI Agents SDK
The Polaria MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 8 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in OpenAI Agents SDK only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Polaria for OpenAI Agents SDK
Every tool call from OpenAI Agents SDK to the Polaria MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
Where do I find my Secret Key?
Log in to Polaria, go to Settings > Marketplace > Create my own app, create a new application, and show the 'Secret Key' in the authorized applications section.
What is the Base URL for the API?
The Polaria REST API v2 base URL is: https://polaria.ai/rest/v2/
Can I modify existing conversations?
Yes, you can add replies and change the status of existing conversations directly using the Polaria MCP.
How does the OpenAI Agents SDK connect to MCP?
Use MCPServerSse(url=...) to create a server connection. The SDK auto-discovers all tools and makes them available to your agent with full type information.
Can I use multiple MCP servers in one agent?
Yes. Pass a list of MCPServerSse instances to the agent constructor. The agent can use tools from all connected servers within a single run.
Does the SDK support streaming responses?
Yes. The SDK supports SSE and Streamable HTTP transports, both of which work natively with Vinkius.
MCPServerStreamableHttp not found
Ensure you have the latest version: pip install --upgrade openai-agents
Agent not calling tools
Make sure your prompt explicitly references the task the tools can help with.