Bring Contact Management
to Windsurf
Learn how to connect Polaria to Windsurf and start using 8 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the Polaria MCP Server?
Transform your customer support operations by connecting Polaria directly to your AI agent. Let your assistant automatically retrieve relevant help articles, instantly respond to customer conversations, and efficiently manage your user directory without navigating away from your central workspace.
What you can do
- Access and organize your entire customer contact database
- Read and respond to live chat conversations instantly
- Update the status of support tickets (Open, Pending, Resolved)
- Retrieve FAQ articles to resolve customer inquiries faster
- Manage custom attributes for targeted support
How it works
1. Log into your Polaria dashboard 2. Create a new app under Settings > Marketplace to get your Secret Key 3. Connect via Vinkius to unleash AI-powered conversational supportWho is it for?
Ideal for customer success teams, support agents, and community managers who want to resolve user queries faster and automate repetitive chat tasks.Built-in capabilities (8)
Add a message to a conversation
Create a new contact in Polaria
Get details of a specific contact
Get details of a specific conversation
List contacts in Polaria
List conversations in Polaria
List FAQs in Polaria
List Polaria widgets
Why Windsurf?
Windsurf's Cascade agent chains multiple Polaria tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 8 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
- —
Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
- —
Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
- —
JSON-based configuration means zero code changes: paste a URL, reload, and all 8 tools are immediately available
- —
Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Polaria in Windsurf
Polaria and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect Polaria to Windsurf through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Polaria in Windsurf
The Polaria MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 8 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Windsurf only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Polaria for Windsurf
Every tool call from Windsurf to the Polaria MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
Where do I find my Secret Key?
Log in to Polaria, go to Settings > Marketplace > Create my own app, create a new application, and show the 'Secret Key' in the authorized applications section.
What is the Base URL for the API?
The Polaria REST API v2 base URL is: https://polaria.ai/rest/v2/
Can I modify existing conversations?
Yes, you can add replies and change the status of existing conversations directly using the Polaria MCP.
How does Windsurf discover MCP tools?
Windsurf reads the mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.
Can Cascade chain multiple MCP tool calls?
Yes. Cascade is an agentic system. it can plan and execute multi-step workflows, calling several tools in sequence to accomplish complex tasks without manual prompting between steps.
Does Windsurf support multiple MCP servers?
Yes. Add as many servers as needed in mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.
Server not connecting
Check Settings → MCP for the server status. Try toggling it off and on.