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Connect 8x8 Work to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Turn raw call logs into actionable business insights.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 3 capabilities

We ship only the actions that matter.

Capability set01 / 01

01-03

3 capabilities in this set.

Part of 3 available through 8x8 Work.

  1. 01

    List call records

    Retrieves detailed call journey logs and metadata for all calls across your organization, allowing you to audit call detail records (CDR).

  2. 02

    Get extension summary

    Provides instant summaries of call volume and performance metrics for specific extensions or posts.

  3. 03

    List ring groups

    Accesses performance data for business ring groups, helping you analyze call distribution and overall group health.

Real work

What teams actually run

01

Post-Incident Review

A manager needs to know exactly what happened during a service outage. They ask the AI to list call records for a specific hour to verify communication flow.

02

Resource Planning

Operations needs to know if they need more staff. They ask the AI to get extension summaries for the last quarter to track peak call volume.

03

Performance Auditing

An IT admin suspects a ring group isn't routing calls correctly. They use the AI to analyze ring group performance to find the bottleneck.

04

Compliance Checks

A compliance officer needs to verify all calls made by a specific department last month. They query the AI for filtered call detail records by date range.

Automate a task

Put 8x8 Work to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

8x8 Work works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put 8x8 Work to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

813ms average. Fast in production.

8x8 Work is checked daily against the live service.

Daily averagePeak 954ms
Oct 3Today
Fastest day
603ms
Slowest day
954ms
14-day trend
Stable+4%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 3 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of 8x8 Work, so you can see the experience inside your AI.

It does not authenticate your account with 8x8 Work. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

8x8 Work Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — 8x8 Work capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "8x8-work-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up 8x8 Work in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work 8x8 Work owners hand off.

This MCP is essential for teams that manage large communication infrastructures. It gives technical staff and managers the ability to audit and optimize phone system usage without needing to write complex queries or manually export data.

  • 01

    IT Administrators

    Audit call records and extension performance across the organization without manual log extraction.

  • 02

    Telephony Managers

    Monitor ring group performance and call distribution patterns using natural language commands.

  • 03

    Business Operations

    Track communication trends and call volumes to optimize resource allocation and staffing.

  • 04

    Customer Success Managers

    Verify call activity and interaction counts for specific extensions instantly for reporting.

FAQ

Questions 8x8 Work owners ask.

  • 01

    What kind of data can I get from this MCP?

    You can audit call records, monitor extension performance, and analyze ring group activity. The MCP provides detailed call journey logs, call volume metrics, and usage patterns.

  • 02

    Do I need to write complex queries to use this?

    No. You interact with the MCP using natural language. Your AI client handles the complex data requests, allowing you to ask questions like, 'List all calls from 9 AM to 12 PM today.'

  • 03

    Is this just a directory of connectors?

    No, this is a fully hosted and managed MCP on Vinkius. You connect once, and the platform handles the credentials and keeps the service running for you.

  • 04

    What is the difference between the capabilities?

    The list_call_records capability handles all general call logs. get_extension_summary focuses only on a single extension's performance. list_ring_groups analyzes the collective performance of a group of extensions.

  • 05

    What clients can use this MCP?

    Any MCP-compatible client works. You can connect it through Claude, Cursor, Windsurf, VS Code, or any other agent that supports the Model Context Protocol.

  • 06

    How can I see all calls made yesterday?

    Use the list_call_records capability and specify the start and end time for yesterday. It will return all CDR metadata for that period.

  • 07

    Can I check the call volume for a specific extension?

    Yes. Use the get_extension_summary capability and provide the extension number. You'll receive a performance summary for that specific line.

  • 08

    Does this integration show ring group analytics?

    Yes, use the list_ring_groups capability to retrieve performance data and call distribution metrics for your organization's ring groups.

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