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ClaudeChatGPTPerplexityGeminiMicrosoft CopilotRaycastMeta AIGrokZ.aiQwenKimi
DeepSeekMistralCursorVS CodeWindsurfJetBrainsClineLovableVercel AI SDKLangChain

Use 8x8 Work with your AI.

Connect your account once and let the AI you already use work with it, without building another integration. Turn raw call logs into actionable business insights.

Included with plan

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Complete set · 3 capabilities

The complete 8x8 Work capability set.

These are the exact actions your AI can choose when you ask it to work with 8x8 Work.

Capability set01 / 01

01-03

3 capabilities in this set.

Part of 3 available through 8x8 Work.

  1. 01

    List call records

    Retrieves detailed call journey logs and metadata for all calls across your organization, allowing you to audit call detail records (CDR).

  2. 02

    List ring groups

    Accesses performance data for business ring groups, helping you analyze call distribution and overall group health.

  3. 03

    Get extension summary

    Provides instant summaries of call volume and performance metrics for specific extensions or posts.

Observed, not estimated

874ms average. Fast in production.

8x8 Work is checked daily against the live service.

Daily averagePeak 1108ms
Aug 20Today
Fastest day
652ms
Slowest day
1108ms
14-day trend
Slowing+5%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 3 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of 8x8 Work, so you can see the experience inside your AI.

It does not authenticate your account with 8x8 Work. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

8x8 Work Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — 8x8 Work capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "8x8-work-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Who it's for

Built for the work 8x8 Work owners hand off.

This MCP is essential for teams that manage large communication infrastructures. It gives technical staff and managers the ability to audit and optimize phone system usage without needing to write complex queries or manually export data.

  • 01

    IT Administrators

    Audit call records and extension performance across the organization without manual log extraction.

  • 02

    Telephony Managers

    Monitor ring group performance and call distribution patterns using natural language commands.

  • 03

    Business Operations

    Track communication trends and call volumes to optimize resource allocation and staffing.

  • 04

    Customer Success Managers

    Verify call activity and interaction counts for specific extensions instantly for reporting.

FAQ

Questions 8x8 Work owners ask.

  • 01

    What kind of data can I get from this MCP?

    You can audit call records, monitor extension performance, and analyze ring group activity. The MCP provides detailed call journey logs, call volume metrics, and usage patterns.

  • 02

    Do I need to write complex queries to use this?

    No. You interact with the MCP using natural language. Your AI client handles the complex data requests, allowing you to ask questions like, 'List all calls from 9 AM to 12 PM today.'

  • 03

    Is this just a directory of connectors?

    No, this is a fully hosted and managed MCP on Vinkius. You connect once, and the platform handles the credentials and keeps the service running for you.

  • 04

    What is the difference between the capabilities?

    The list_call_records capability handles all general call logs. get_extension_summary focuses only on a single extension's performance. list_ring_groups analyzes the collective performance of a group of extensions.

  • 05

    What clients can use this MCP?

    Any MCP-compatible client works. You can connect it through Claude, Cursor, Windsurf, VS Code, or any other agent that supports the Model Context Protocol.

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