How do I connect this MCP to my AI client?

You subscribe through Vinkius and enter your Infobip Base URL and API Key. Once connected, you can use it immediately in Claude, Cursor, or any other MCP-compatible client.

Which messaging channels are supported?

This MCP supports SMS, WhatsApp Business, and HTML email through the Infobip platform.

Can I manage my customer data through the agent?

Yes. You can create, update, and retrieve customer profiles in the Infobip People CDP, including managing specific traits.

Is this MCP compliant with GDPR?

Yes. You can use the delete_crm_person capability to perform irreversible data erasure for specific profiles to meet privacy regulations.

Can I track if my messages were actually delivered?

Yes. You can use the agent to pull real-time delivery reports and inspect SMS logs to verify message status.

Can I send a WhatsApp message using my agent?

Yes. Use the dispatch_whatsapp_message capability. You'll need to provide your verified WhatsApp Business number and the target recipient's phone number. Your agent will handle the omnichannel routing to deliver the text instantly.

How do I check if an SMS was actually delivered?

The get_delivery_reports capability allows your agent to pull raw status updates from Infobip. You can see if terminal carriers processed the text accurately and identify if any packets bounced or failed.

Can I manage customer profiles in People CDP through a conversation?

Absolutely. Use capabilities like upsert_crm_person and list_crm_people to manage your audience database. Your agent can create new marketing profiles or update existing ones with structured traits directly from your chat.

An astronaut overseeing a futuristic data hub

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Connect Infobip Omnichannel Communications to your AI

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Manage global messaging and customer profiles through natural conversation.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 10 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 10 available through Infobip.

01
Upsert CRM person
Creates or updates customer profiles in the People CDP. It uses unique attributes to build out marketing profiles.
02
Delete CRM person
Permanently removes CDP profiles to handle GDPR data erasure requests.
03
Get delivery reports
Checks real-time delivery metrics and status for sent SMS.
04
Get person details
Retrieves specific structural data for an individual within your Infobip Person arrays.

Capability set02 / 03

05-07

3 capabilities in this set.

Part of 10 available through Infobip.

05
List SMS logs
Retrieves recent SMS activity logs to audit sent messages.
06
List CRM people
Lists all structured profiles currently held in your audience database.
07
Dispatch HTML email
Sends HTML emails using the Infobip Email API.

Capability set03 / 03

08-10

3 capabilities in this set.

Part of 10 available through Infobip.

08
Dispatch SMS message
Sends international SMS messages via secure JSON payloads.
09
Dispatch whatsapp message
Routes WhatsApp messages through the Meta WhatsApp APIs.
10
Update person name
Modifies the name field for specific identifiers in your CRM.

Real work

What teams actually run

Incident Response

A support lead tells the agent to send an urgent SMS update to a specific group of users.

Customer Profile Updates

A marketing user asks the agent to update a customer's name or traits in the CDP.

Delivery Troubleshooting

A developer asks the agent to check why a batch of SMS messages failed to deliver.

Data Privacy Requests

An operations manager instructs the agent to delete a user profile to comply with a privacy request.

Automate a task

Put Infobip to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Infobip works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Infobip to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

948ms average. Fast in production.

Infobip is checked daily against the live service.

Daily averagePeak 1118ms

Oct 3Today

Fastest day: 808ms
Slowest day: 1118ms
14-day trend: Slowing+26%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Infobip, so you can see the experience inside your AI.

It does not authenticate your account with Infobip. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Infobip Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_S0xno14PsFPW9PAjIbip8xEngth8b3kOvbWwDyx0/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Infobip capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "infobip-omnichannel-communications-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_S0xno14PsFPW9PAjIbip8xEngth8b3kOvbWwDyx0/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Infobip in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Infobip owners hand off.

This MCP is built for teams managing high-volume customer communications and data-driven marketing.

01
Support Leads
They use the agent to send rapid WhatsApp or SMS updates during active incidents.
02
Marketing Operations
They manage audience profiles and monitor delivery rates across channels.
03
Developers
They use the agent to test messaging and audit logs without writing manual scripts.

FAQ

Questions Infobip owners ask.

01
How do I connect this MCP to my AI client?
You subscribe through Vinkius and enter your Infobip Base URL and API Key. Once connected, you can use it immediately in Claude, Cursor, or any other MCP-compatible client.
02
Which messaging channels are supported?
This MCP supports SMS, WhatsApp Business, and HTML email through the Infobip platform.
03
Can I manage my customer data through the agent?
Yes. You can create, update, and retrieve customer profiles in the Infobip People CDP, including managing specific traits.
04
Is this MCP compliant with GDPR?
Yes. You can use the delete_crm_person capability to perform irreversible data erasure for specific profiles to meet privacy regulations.
05
Can I track if my messages were actually delivered?
Yes. You can use the agent to pull real-time delivery reports and inspect SMS logs to verify message status.
06
Can I send a WhatsApp message using my agent?
Yes. Use the dispatch_whatsapp_message capability. You'll need to provide your verified WhatsApp Business number and the target recipient's phone number. Your agent will handle the omnichannel routing to deliver the text instantly.
07
How do I check if an SMS was actually delivered?
The get_delivery_reports capability allows your agent to pull raw status updates from Infobip. You can see if terminal carriers processed the text accurately and identify if any packets bounced or failed.
08
Can I manage customer profiles in People CDP through a conversation?
Absolutely. Use capabilities like upsert_crm_person and list_crm_people to manage your audience database. Your agent can create new marketing profiles or update existing ones with structured traits directly from your chat.

Explore

More in Talk To Me

Connect Infobip to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Upsert CRM person

Delete CRM person

Get delivery reports

Get person details

05-07

List SMS logs

List CRM people

Dispatch HTML email

08-10

Dispatch SMS message

Dispatch whatsapp message

Update person name

What teams actually run

Incident Response

Customer Profile Updates

Delivery Troubleshooting

Data Privacy Requests

Building your own app? The connector is yours to use.

Infobip Connector

Claude Desktop

Support Leads

Marketing Operations

Developers

How do I connect this MCP to my AI client?

Which messaging channels are supported?

Can I manage my customer data through the agent?

Is this MCP compliant with GDPR?

Can I track if my messages were actually delivered?

Can I send a WhatsApp message using my agent?

How do I check if an SMS was actually delivered?

Can I manage customer profiles in People CDP through a conversation?

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