Use Observe.AI with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Analyze and evaluate contact center interactions via Observe.AI. track transcripts, QA scores, and coaching directly from your AI agent.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 10 capabilities
The complete Observe.AI capability set.
These are the exact actions your AI can choose when you ask it to work with Observe.AI.
01-04
4 capabilities in this set.
Part of 10 available through Observe.AI.
- 01
List qa evaluations
List QA evaluations
- 02
Get interaction transcript
Get interaction transcript
- 03
List evaluation forms
List QA evaluation forms
- 04
List interactions
AI. List contact center interactions
05-07
3 capabilities in this set.
Part of 10 available through Observe.AI.
- 05
List interaction moments
G. Greeting, Closing) across interactions. List identified key moments
- 06
List interaction summaries
List AI-generated summaries
- 07
List workspace users
AI workspace. List workspace agents and users
08-10
3 capabilities in this set.
Part of 10 available through Observe.AI.
- 08
Get evaluation details
Get specific evaluation info
- 09
Get interaction details
Get specific interaction info
- 10
List coaching sessions
List agent coaching sessions
Observed, not estimated
834ms average. Fast in production.
Observe.AI is checked daily against the live service.
- Fastest day
- 685ms
- Slowest day
- 996ms
- 14-day trend
- Slowing+7%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Observe.AI, so you can see the experience inside your AI.
It does not authenticate your account with Observe.AI. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Observe.AI Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_Yt1IMcTvBNoJxvLVhLpLcL7a2RoEMKVbzjuBuyhf/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Observe.AI capabilities are ready to use.
{
"mcpServers": {
"observeai-mcp": {
"url": "https://edge.vinkius.com/vk_preview_Yt1IMcTvBNoJxvLVhLpLcL7a2RoEMKVbzjuBuyhf/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Observe.AI owners ask.
- 01
How do I get an Observe.AI API Key?
You can find your API Key in the Observe.AI dashboard under Settings > API Keys. This token is used as a Bearer Token for authentication.
- 02
Can I read full call transcripts through the agent?
Yes! Use the get_interaction_transcript capability with a specific Interaction ID to retrieve the full text content of the conversation.
- 03
What information is included in the QA evaluations?
Evaluations include the QA form used, individual section scores, overall score, and specific feedback or comments provided by the evaluator.
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