Use Drift with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Equip your AI agent to manage conversations, track contacts, and monitor agent availability via the Drift API.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 10 capabilities
The complete Drift capability set.
These are the exact actions your AI can choose when you ask it to work with Drift.
01-04
4 capabilities in this set.
Part of 10 available through Drift.
- 01
Get drift platform metadata
Retrieve metadata for the current authenticated Drift account
- 02
List drift conversations
List all active and recent customer conversations in Drift
- 03
Quick agent availability audit
Retrieve a high-level summary of active agent availability statuses
- 04
List drift contacts
List all contacts synchronized or identified in your Drift account
05-07
3 capabilities in this set.
Part of 10 available through Drift.
- 05
List drift playbooks
List all configured conversational playbooks (bots)
- 06
List latest customer interactions
Identify the most recently updated customer conversations
- 07
List drift agents
List all registered agents and users in your Drift organization
08-10
3 capabilities in this set.
Part of 10 available through Drift.
- 08
Search contacts by email
Search for a contact using their email address
- 09
Get conversation details
Get detailed information and full transcript for a specific conversation
- 10
Get contact profile
Get full profile data and interaction history for a specific contact
Observed, not estimated
832ms average. Fast in production.
Drift is checked daily against the live service.
- Fastest day
- 689ms
- Slowest day
- 999ms
- 14-day trend
- Slowing+18%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 10 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Drift, so you can see the experience inside your AI.
It does not authenticate your account with Drift. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Drift Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Drift capabilities are ready to use.
{
"mcpServers": {
"drift-mcp": {
"url": "https://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Drift owners ask.
- 01
How do I get a Drift Auth Token?
Log in to your Drift account, navigate to Settings > App Settings, and create a new app or use an existing one to generate a Personal Access Token. Ensure the app has the necessary scopes for conversations and contacts.
- 02
Can the agent reply to Drift conversations?
This integration currently focuses on listing and auditing conversations, contacts, and agents. Sending active replies should be managed via the Drift agent application or web interface.
- 03
Does the integration show live agent presence?
Yes, you can use the list_drift_agents or quick_agent_availability_audit capabilities to retrieve real-time availability and presence statuses for your support and sales teams.
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