Connectez Zammad à ChatGPT, Claude et Gemini

• 01 / 03Gérer les profils
• 02 / 03Gérer les tickets
• 03 / 03Comment résumer les fils de discussion

Jour le plus rapide

935ms

Jour le plus lent

1357ms

Tendance sur 14 jours

Stable+1%

Zammad Connector

Tout est prêt. Choisissez votre client MCP et suivez les instructions de configuration.

Lien du connecteurhttps://edge.vinkius.com/vk_preview_6fHwdHuFtL63YQuXgVJ8k3AEA7f0MHXokZVRxX4e/mcpCopier

Claude Desktop

Suivez les étapes ci-dessous pour vous connecter en quelques secondes.

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Zammad capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopier

{
  "mcpServers": {
    "zammad-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_6fHwdHuFtL63YQuXgVJ8k3AEA7f0MHXokZVRxX4e/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

Les instructions pas à pas pour chaque client sont dans le guide. Comment connecter

Configuration guidée pour Claude ? Configurer Zammad avec Claude et les autres IA

Voyez tous les clients IA avec lesquels ce connector fonctionne ↑

• 01

  Responsables Support

  Pour consulter rapidement le statut des tickets et l'historique des utilisateurs sans changer d'onglet.

• 02

  Administrateurs Système

  Pour gérer les utilisateurs, les groupes et les organisations directement depuis une interface IA ou un terminal.

• 03

  Ingénieurs DevOps

  Pour intégrer les données du helpdesk dans des flux de travail automatisés et des rapports personnalisés.

• 01

  How do I connect this MCP to my Zammad instance?

  You need your Zammad URL and a Personal Access Token. Once you provide these to the Vinkius-hosted MCP, you can connect your AI client with one click.

• 02

  Which AI clients can I use with this?

  You can use any MCP-compatible client, including Claude, Cursor, and Windsurf.

• 03

  Is my Zammad data secure?

  Yes. Vinkius hosts the MCP and manages your credentials securely, and the capability includes specific methods for data privacy tasks like user deletion.

• 04

  Can I create new tickets through the AI?

  Yes. You can use the create_ticket capability to generate new tickets by providing a title and assigning them to a group or customer.

• 05

  Do I need to be an admin to use all the capabilities?

  Some capabilities, like listing all system tags, are specifically designed for administrative use, while others are for general support tasks.

• 06

  Can I search for specific users or organizations within Zammad?

  Yes! You can use the search_users and search_organizations capabilities to find specific records using search queries directly from your AI agent.

• 07

  How do I safely delete a user according to data privacy standards?

  It is recommended to use the data_privacy_delete_user capability. This initiates a Data Privacy task in Zammad, which is the preferred method over direct deletion for compliance.

• 08

  Can I view my own Zammad profile details?

  Yes, the get_me capability allows you to retrieve the profile details of the currently authenticated user associated with your access token.

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