CustomerGauge Connector for AI agents.
10 live capabilities
Monitor B2B NPS scores and survey feedback in real time.
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Why people use CustomerGauge
CustomerGauge for B2B NPS and Sentiment Tracking
This Connector changes that. You just ask your agent for the latest sentiment on a specific account. It pulls the scores, the verbatim comments, and the revenue data in one go. You get a clear picture of the relationship without the manual data entry.
What Vinkius changes
You get real-time B2B sentiment data without leaving your chat interface.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Prep for a QBR
An account manager asks the agent for the NPS of a specific client and the last three complaints to prepare talking points for a quarterly business review.
- Real-world use case 02
Churn Prevention
A success lead asks the agent to find any accounts with an NPS below 50 and summarize their recent feedback to identify at-risk clients.
- Real-world use case 03
Revenue Analysis
An analyst asks for a list of revenue data for high-scoring accounts to see if happy customers have higher lifetime value.
Complete set · 10capabilities
The complete CustomerGauge capability set.
These are the exact actions your AI can choose when you ask it to work with CustomerGauge.
01—04
4 capabilities in this set.
Part of 10 available through CustomerGauge.
- 01 Capability
Get account nps
Get the Net Promoter Score for a specific business account. This is useful for quick health checks during client calls.
- 02 Capability
Get business unit nps
Retrieve NPS metrics for a specific business unit. Use this to see how different branches of a company are performing.
- 03 Capability
Get contact profile
Pull a detailed profile and survey history for an individual contact. It helps you understand a specific person's history.
- 04 Capability
Get portfolio nps summary
Get an overall NPS summary across your entire account portfolio. This provides a high-level view for executive reporting.
05—07
3 capabilities in this set.
Part of 10 available through CustomerGauge.
- 05 Capability
List account contacts
List all contacts associated with your business accounts. This helps you see who the key stakeholders are.
- 06 Capability
List survey responses
List all customer survey responses available in the system. Use this to see the total volume of feedback received.
- 07 Capability
List revenue impact data
List revenue data associated with accounts to analyze experience-driven growth. It helps connect satisfaction to dollars.
08—10
3 capabilities in this set.
Part of 10 available through CustomerGauge.
- 08 Capability
Search responses by keyword
Search through survey comments and feedback using specific keywords. This is the fastest way to find common complaints.
- 09 Capability
Get response details
View verbatim comments, respondent metadata, and driver scores for a specific survey response. It gives you the full context of a single reply.
- 10 Capability
List b2b accounts
List all business accounts currently managed in CustomerGauge. Use this to browse your entire client base.
Set up in minutes
One URL. Then ask CustomerGauge to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use CustomerGauge from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it CustomerGauge, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable CustomerGauge for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the CustomerGauge URL.
- Step 03
Save and start
Save the connection and enable CustomerGauge in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"customergauge": {
"url": "https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp"
}
}
} - Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using CustomerGauge
Open Agent mode in chat and ask: "Using CustomerGauge, help me...". 10 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"customergauge": {
"url": "https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp"
}
}
} - Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using CustomerGauge
Ask Copilot: "Using CustomerGauge, help me...". 10 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"customergauge": {
"url": "https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp"
}
}
} - Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using CustomerGauge
Open Cascade and ask: "Using CustomerGauge, help me...". 10 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"customergauge": {
"url": "https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp"
}
}
} - Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using CustomerGauge
Ask Cline: "Using CustomerGauge, help me...". 10 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add customergauge --transport http "https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp" - Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using CustomerGauge
Ask Claude: "Using CustomerGauge, show me...". 10 tools are ready
Where the request belongs
Work CustomerGauge can move forward.
It's for the Customer Success lead who needs to know a client's mood before a QBR, or the analyst trying to find the "why" behind a drop in retention.
Account Manager
Checks account NPS and recent feedback before a client meeting to prep talking points.
Customer Success Manager
Scans survey responses to spot at-risk accounts before they churn.
Experience Analyst
Pulls revenue impact data to build reports on how experience affects growth.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsZenloop
Analyze NPS feedback and manage customer surveys via the Zenloop API.
Delighted
Equip your AI agent to monitor customer feedback, track NPS metrics, and manage survey responses via the Delighted API.
Refiner
Survey your SaaS users with in-app micro-surveys that capture NPS, feature feedback, and churn signals at the perfect moment.
Nicereply
Measure customer satisfaction via Nicereply. track survey responses, ratings, and stats directly from your AI agent.
Surveypal
Design employee experience surveys and customer feedback programs with analytics that turn responses into actionable improvements.
Wootric
Manage Wootric customer feedback. track end users, survey responses, and declines directly from your AI agent.
Bring your own AI
Change the model, client or framework. Keep CustomerGauge connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
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Open WebUI -
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Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about CustomerGauge.
The practical details behind the request, access and result.
Does the CustomerGauge MCP work with my existing account?
Yes, it connects to your existing CustomerGauge data so you can see your actual NPS and survey results in your AI chat.
Can I use this to find specific customer complaints?
You can ask your agent to search for keywords like "slow" or "expensive" to find specific feedback across all your surveys instantly.
How does this help with churn?
It allows your agent to quickly identify accounts with low NPS scores so you can reach out to them before they decide to leave.
Can it show me revenue data?
Yes, it pulls the revenue impact data for your accounts so you can see how customer satisfaction correlates with your actual growth.
Is this for B2B only?
It is specifically designed for B2B experience management, focusing on account-level NPS and business unit hierarchies.
Can I see individual contact history?
You can pull a full profile for any contact, including their past survey history and sentiment trends to get a full 360 view.
How do I get a CustomerGauge API Key?
Log in to your CustomerGauge dashboard and navigate to the API settings section to generate or retrieve your API Key.
What is NPS?
NPS (Net Promoter Score) is a metric used to measure customer loyalty and satisfaction. CustomerGauge specializes in tracking NPS for B2B relationships.
Can I see survey comments in the chat?
Yes, the agent can retrieve and display survey comments and open-ended feedback, allowing you to quickly understand customer sentiment.
One connection away
Give your agent a direct line to CustomerGauge.
Connect CustomerGauge once. Keep it beside 5,900+ managed Connectors when the next task needs more.
Explore every Connector No credit card required · Free tier available