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Vinkius

CustomerGauge Connector for AI agents.

10 live capabilities

Monitor B2B NPS scores and survey feedback in real time.

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Why people use CustomerGauge

CustomerGauge for B2B NPS and Sentiment Tracking

This Connector changes that. You just ask your agent for the latest sentiment on a specific account. It pulls the scores, the verbatim comments, and the revenue data in one go. You get a clear picture of the relationship without the manual data entry.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get real-time B2B sentiment data without leaving your chat interface.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    Prep for a QBR

    An account manager asks the agent for the NPS of a specific client and the last three complaints to prepare talking points for a quarterly business review.

  2. Real-world use case 02

    Churn Prevention

    A success lead asks the agent to find any accounts with an NPS below 50 and summarize their recent feedback to identify at-risk clients.

  3. Real-world use case 03

    Revenue Analysis

    An analyst asks for a list of revenue data for high-scoring accounts to see if happy customers have higher lifetime value.

Complete set · 10capabilities

The complete CustomerGauge capability set.

These are the exact actions your AI can choose when you ask it to work with CustomerGauge.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 10 available through CustomerGauge.

  1. 01 Capability

    Get account nps

    Get the Net Promoter Score for a specific business account. This is useful for quick health checks during client calls.

  2. 02 Capability

    Get business unit nps

    Retrieve NPS metrics for a specific business unit. Use this to see how different branches of a company are performing.

  3. 03 Capability

    Get contact profile

    Pull a detailed profile and survey history for an individual contact. It helps you understand a specific person's history.

  4. 04 Capability

    Get portfolio nps summary

    Get an overall NPS summary across your entire account portfolio. This provides a high-level view for executive reporting.

Capability set02 / 03

05—07

3 capabilities in this set.

Part of 10 available through CustomerGauge.

  1. 05 Capability

    List account contacts

    List all contacts associated with your business accounts. This helps you see who the key stakeholders are.

  2. 06 Capability

    List survey responses

    List all customer survey responses available in the system. Use this to see the total volume of feedback received.

  3. 07 Capability

    List revenue impact data

    List revenue data associated with accounts to analyze experience-driven growth. It helps connect satisfaction to dollars.

Capability set03 / 03

08—10

3 capabilities in this set.

Part of 10 available through CustomerGauge.

  1. 08 Capability

    Search responses by keyword

    Search through survey comments and feedback using specific keywords. This is the fastest way to find common complaints.

  2. 09 Capability

    Get response details

    View verbatim comments, respondent metadata, and driver scores for a specific survey response. It gives you the full context of a single reply.

  3. 10 Capability

    List b2b accounts

    List all business accounts currently managed in CustomerGauge. Use this to browse your entire client base.

Set up in minutes

One URL. Then ask CustomerGauge to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use CustomerGauge from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_hVLL4nuB2521ZovUnOZj5SinoEicf0a9kcT63NpA/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it CustomerGauge, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable CustomerGauge for the conversation.

Where the request belongs

Work CustomerGauge can move forward.

Built around the request

It's for the Customer Success lead who needs to know a client's mood before a QBR, or the analyst trying to find the "why" behind a drop in retention.

01

Account Manager

Checks account NPS and recent feedback before a client meeting to prep talking points.

02

Customer Success Manager

Scans survey responses to spot at-risk accounts before they churn.

03

Experience Analyst

Pulls revenue impact data to build reports on how experience affects growth.

Bring your own AI

Change the model, client or framework. Keep CustomerGauge connected.

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Before you connect

Questions about CustomerGauge.

The practical details behind the request, access and result.

Does the CustomerGauge MCP work with my existing account?

Yes, it connects to your existing CustomerGauge data so you can see your actual NPS and survey results in your AI chat.

Can I use this to find specific customer complaints?

You can ask your agent to search for keywords like "slow" or "expensive" to find specific feedback across all your surveys instantly.

How does this help with churn?

It allows your agent to quickly identify accounts with low NPS scores so you can reach out to them before they decide to leave.

Can it show me revenue data?

Yes, it pulls the revenue impact data for your accounts so you can see how customer satisfaction correlates with your actual growth.

Is this for B2B only?

It is specifically designed for B2B experience management, focusing on account-level NPS and business unit hierarchies.

Can I see individual contact history?

You can pull a full profile for any contact, including their past survey history and sentiment trends to get a full 360 view.

How do I get a CustomerGauge API Key?

Log in to your CustomerGauge dashboard and navigate to the API settings section to generate or retrieve your API Key.

What is NPS?

NPS (Net Promoter Score) is a metric used to measure customer loyalty and satisfaction. CustomerGauge specializes in tracking NPS for B2B relationships.

Can I see survey comments in the chat?

Yes, the agent can retrieve and display survey comments and open-ended feedback, allowing you to quickly understand customer sentiment.

One connection away

Give your agent a direct line to CustomerGauge.

Connect CustomerGauge once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available