Vinkius
Nicereply

Pull CSAT scores and customer feedback into chat.
Claude Claude
ChatGPT ChatGPT
Cursor Cursor
Gemini Gemini
Windsurf Windsurf
VS Code VS Code
JetBrains JetBrains
Vercel Vercel
See Vinkius in Action

Works with every AI agent you already use

…and any MCP-compatible client

Nicereply MCP on Cursor AI Code Editor MCP ClientNicereply MCP on Claude Desktop App MCP IntegrationNicereply MCP on OpenAI Agents SDK MCP CompatibleNicereply MCP on Visual Studio Code MCP Extension ClientNicereply MCP on GitHub Copilot AI Agent MCP IntegrationNicereply MCP on Google Gemini AI MCP IntegrationNicereply MCP on Lovable AI Development MCP ClientNicereply MCP on Mistral AI Agents MCP CompatibleNicereply MCP on Amazon AWS Bedrock MCP Support

Connect to your AI in seconds.

Nicereply MCP Server lets your agent access deep customer data without opening a browser tab. You can list all surveys, get CSAT/NPS metrics for specific reports, and inspect individual feedback responses or user profiles using tools like `list_surveys` and `get_survey_stats`.

It turns dashboard analysis into natural conversation.

What your AI can do

Get customer

Retrieves detailed data for one specific customer profile.

Get me

Fetches the current user's operational details within Nicereply.

Get rating values

Lists all possible rating values and scales used across your surveys.

+ 7 more capabilities included
Get Customer Details

Retrieves specific customer profiles, including their historical feedback patterns.

List All Active Surveys

Pulls a list of every active survey set up in your Nicereply account.

Calculate Survey Metrics (CSAT/NPS)

Fetches detailed, aggregate statistics for any selected survey type or timeframe.

List Feedback Responses

Streams a list of recent customer responses and feedback records.

Inspect Specific Feedback

Grabs the full metadata for one specific response or survey using its unique ID.

Track Agent Performance

Lists workspace users and provides individual ratings or feedback scores for team members.

Compatible AI Apps

OAuth 2.0 Compatible
Vinkius runs on Claude Claude
Vinkius runs on ChatGPT ChatGPT
Vinkius runs on Cursor Cursor
Vinkius runs on Gemini Gemini
Vinkius runs on VS Code VS Code
Vinkius runs on JetBrains JetBrains
Vinkius runs on Vercel Vercel
Vinkius runs on Zendesk Zendesk
+ any other MCP app
Included with Plan

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AI Agent

Nicereply MCP Server: 10 Tools for Feedback & Metrics

These tools let your AI client pull specific metrics from Nicereply, covering everything from listing all users to getting a single customer's full history.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Nicereply on Vinkius

Get Customer

Retrieves detailed data for one specific customer profile.

Get Me

Fetches the current user's operational details within Nicereply.

Get Rating Values

Lists all possible rating values and scales used across your surveys.

Get Response

Gets the full content and metadata for a single customer feedback response using its...

Get Survey Stats

Pulls aggregated statistics, like CSAT or NPS scores, for a given survey type.

Get Survey

Retrieves detailed information about one specific survey setup.

List Customers

Provides a list of all customers tracked in the Nicereply system.

List Responses

Lists recent customer feedback responses, allowing you to see who rated and when.

List Surveys

Gives a list of all surveys configured in your account.

List Users

Lists every agent or workspace user who submits feedback or ratings.

Connect to your AI in seconds. Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Claude AI

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Nicereply integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on every call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Nicereply, then connect any of our 5,000+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,000+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Every connection is secured and compliant automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog every week
Nicereply MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Nicereply. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Works with Claude, ChatGPT, Cursor, and more

The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.

This connection provides 10 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.

Pulling insights from dashboards shouldn't require leaving your chat window.

Right now, analyzing customer sentiment means navigating deep into the Nicereply dashboard. You click to view surveys, then you run reports, filter by date range, and finally, copy-paste the resulting numbers or export a CSV. It’s slow, it's clunky, and you lose context every time you switch tabs.

With this MCP server, you bypass all that clicking. You simply ask your agent, 'What was our CSAT score last week?' The tool runs `get_survey_stats` in the background and spits out the precise number right where you are working. No extra steps required.

Nicereply MCP Server: Get specific data points fast.

Before, to check one customer's history, a user had to find the customer ID in one tab, navigate to another section for their feedback, and then manually search through responses. It was always a multi-step process with high friction.

Now, you just tell your agent: 'Get the details for customer 123.' The server runs `get_customer` and hands you all the raw data—the profile, the history, the ratings—in one clean block of text. It cuts out the entire navigation headache.

What your AI can actually do with this

Listen up. This isn't just another dashboard view. The Nicereply MCP Server hooks your customer satisfaction data right into your conversation, letting your agent access metrics usually locked deep in a browser tab. It turns dry analysis into natural chat.

Survey Performance and Metrics

To start checking performance, you gotta use list_surveys, which gives you a complete rundown of every survey setup configured in your account. If you need specifics on one particular type, you can call get_survey to pull all the detailed info about that specific survey. Getting numbers is easy with get_survey_stats; this tool pulls aggregated statistics—like CSAT or NPS scores—for any given survey type or timeframe you specify.

Don't forget your rating scale; if you need to know what values are possible, get_rating_values lists all the rating scales and options used across your surveys.

Feedback Deep Dive

Want to see what people are actually saying? You start by listing recent responses using list_responses, which streams a list of customer feedback records, showing you who rated and when they did it. If one response looks interesting, you grab the full metadata—the actual text and context—by calling get_response with its unique ID.

This lets your agent inspect that single piece of feedback in real time.

Customer and Agent Tracking

Need to know who's talking or who's working? You can get a list of every customer tracked by running list_customers. If you need deep background on one person, get_customer pulls detailed data for that specific profile, including their entire history of submitted feedback patterns. For the team side of things, run list_users to see every agent or workspace user who submits ratings.

You can also check your own operational details by calling get_me. If you need to know about a specific person's input, you can get individual rating scores for those users.

How It Works in the Chat

When you connect this server, your AI client handles everything. You don't write API calls; you just ask questions like, 'What was our NPS score last month?' Your agent automatically uses get_survey_stats and spits the clean number right back into the conversation stream. It keeps the data flow moving without forcing anyone to jump between tabs or open a browser window.

You use these tools to analyze patterns, track history, and get numbers instantly.

Built · Hosted · Managed by Vinkius Nicereply MCP Server - Analyze Customer Feedback & CSAT
Server ID 019d75dd-45bf-7090-b589-66400e908240
Vinkius Inspector
Compliance Grade A+
Score 98.33/100
Vinkius Inspector Badge — Score 98.33/100

Questions you might have

How do I list surveys using the Nicereply MCP Server? +

Use list_surveys to retrieve a full list of all active survey names and IDs in your account. This is always step one if you aren't sure which survey metrics you need.

Can I get the CSAT score without knowing the Survey ID? (get_survey_stats) +

You generally need to know the survey name or type. First, run list_surveys to find the exact name, then use that in your prompt for get_survey_stats.

What is the difference between list_responses and get_response? +

list_responses gives you a feed of recent responses (a summary). Use get_response when you have a specific ID and need to pull all the detailed metadata for that single piece of feedback.

How do I check agent performance with list_users? +

Run list_users first. This provides the roster of agents. Then, you can follow up by asking to see their specific rating scores using the names returned in that list.

What does get_rating_values do? (get_rating_values) +

get_rating_values shows you what numbers or text options are valid for ratings across your surveys. It prevents you from requesting a score that doesn't exist in the system.

When I use `list_customers`, how do I confirm my API key has permission to read all customer data? +

The system confirms access via a successful call. If you get an authentication error, the scope of your private key is too limited for that action. Check your Nicereply developer settings for necessary permissions.

If I run `get_response` with an ID that doesn't match any record, what kind of message should I expect? +

You will receive a 404 or similar 'Not Found' error. This means the specific response ID you provided either never existed or your agent simply doesn't have access to it.

Does `get_customer` give me insight into that user’s overall feedback history? +

Yes, running get_customer pulls the profile details but also links to a summary of their historical interactions. This helps you see patterns across multiple survey submissions.

Where do I find my Nicereply API Key? +

Log in to Nicereply, go to Settings > API and Integrations, and you will find your 'Private API Key' there.

Does this support NPS surveys? +

Yes! Nicereply supports CSAT, CES, and NPS. You can list all your surveys using the list_surveys tool and get stats for any of them.

Can I see feedback for a specific support agent? +

You can use the list_users tool to find the Agent ID and then filter responses or view individual ratings recorded in the platform.

Built & Managed by Vinkius 30s setup 10 tools

We've already built the connector for Nicereply. Just plug in your AI agents and start using Vinkius.

No hosting. No infrastructure. No complex setup.
All 10 tools are live and waiting. You're up and running in seconds.

Vinkius runs on Claude Claude
Vinkius runs on ChatGPT ChatGPT
Vinkius runs on Cursor Cursor
Vinkius runs on Gemini Gemini
Vinkius runs on Windsurf Windsurf
Vinkius runs on VS Code VS Code
Vinkius runs on JetBrains JetBrains
Vinkius runs on Vercel Vercel
+ other MCP clients

Vinkius gives your AI agents access to the full catalog of app connectors, all fully managed, secure, and enterprise-ready. One subscription, every tool you need.

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