Nicereply Connector for AI agents.

Q: Where do I find my Nicereply API Key?

Log in to Nicereply, go to Settings > API and Integrations, and you will find your 'Private API Key' there.

10 live capabilities

Track customer satisfaction and survey trends in real time.

Live agent request Nicereply / Connector

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AI Agent

Why people use Nicereply

Nicereply for real-time customer satisfaction monitoring

With this Connector, you just ask your AI client for the latest CSAT score. It pulls the data instantly, so you can spend your time actually fixing the issues instead of formatting spreadsheets.

What Vinkius changes

You get a conversational interface for all your customer satisfaction metrics.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

Real-world use case 01

Spotting a dip in CSAT

A support lead notices a drop in scores and asks the agent to list responses from the last 24 hours to find specific complaints using list_responses.
Real-world use case 02

Product feedback analysis

A product manager wants to know why users hate a new feature.
Real-world use case 03

Preparing for a QBR

A CSM is prepping for a quarterly business review.

Complete set · 10capabilities

The complete Nicereply capability set.

These are the exact actions your AI can choose when you ask it to work with Nicereply.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 10 available through Nicereply.

01 Capability
Get customer
Fetch specific details for a customer to see their profile. This is useful for checking a specific user's history.
02 Capability
Get me
Retrieve your current user information from the Nicereply account. Use this to confirm your connection is active.
03 Capability
Get rating values
List the possible rating scales used in your surveys. This helps you understand how to interpret the scores.
04 Capability
Get response
Get the full details of a specific customer feedback response. This lets you read the actual text of a comment.

Capability set02 / 03

05—07

3 capabilities in this set.

Part of 10 available through Nicereply.

05 Capability
Get survey stats
Pull high-level statistics like CSAT and NPS for a survey. Use this to get a quick pulse on team performance.
06 Capability
Get survey
Fetch the specific details and configuration of a survey. Use this to see the setup of a particular feedback loop.
07 Capability
List customers
Get a full list of customers associated with your Nicereply account. This helps you browse your entire user base.

Capability set03 / 03

08—10

3 capabilities in this set.

Part of 10 available through Nicereply.

08 Capability
List responses
See a list of all feedback responses received. This is the starting point for finding recent customer comments.
09 Capability
List surveys
See all the surveys currently active in your workspace. Use this to keep track of all your different feedback loops.
10 Capability
List users
List all agents and workspace users to check their performance. This is great for seeing who is hitting their targets.

Set up in minutes

One URL. Then ask Nicereply to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Nicereply from the conversation.

Choose your client

Live preview

Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP

https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp

Step 01

Open Connectors

In Claude Web or Claude Desktop, open Settings and choose Connectors.
Step 02

Add the URL

Choose Add custom connector, name it Nicereply, and paste the URL above.
Step 03

Turn it on in chat

Select +, open Connectors, and enable Nicereply for the conversation.

ChatGPT · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP

https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp

Step 01

Open MCP settings

On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
Step 02

Add the URL

Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Nicereply URL.
Step 03

Save and start

Save the connection and enable Nicereply in your conversation. Desktop may ask you to restart once.

Cursor · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "nicereply": {
      "url": "https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp"
    }
  }
}

Step 01

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
Step 02

Add the server config

Paste the JSON configuration above into the mcp.json file that opens
Step 03

Save the file

Cursor will automatically detect the new Connector
Step 04

Start using Nicereply

Open Agent mode in chat and ask: "Using Nicereply, help me...". 10 tools available

VS Code Copilot · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "nicereply": {
      "url": "https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp"
    }
  }
}

Step 01

Create MCP config

Create a .vscode/mcp.json file in your project root
Step 02

Add the server config

Paste the JSON configuration above
Step 03

Enable Agent mode

Open GitHub Copilot Chat and switch to Agent mode using the dropdown
Step 04

Start using Nicereply

Ask Copilot: "Using Nicereply, help me...". 10 tools available

Windsurf · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "nicereply": {
      "url": "https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp"
    }
  }
}

Step 01

Open MCP Settings

Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
Step 02

Add the server

Paste the JSON configuration above into mcp_config.json
Step 03

Save and reload

Windsurf will detect the new server automatically
Step 04

Start using Nicereply

Open Cascade and ask: "Using Nicereply, help me...". 10 tools available

Cline · IDE configuration

Official guide ↗

Advanced setup

{
  "mcpServers": {
    "nicereply": {
      "url": "https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp"
    }
  }
}

Step 01

Open Cline MCP Settings

Click the Connectors icon in the Cline sidebar panel
Step 02

Add remote server

Click "Add Connector" and paste the configuration above
Step 03

Enable the server

Toggle the server switch to ON
Step 04

Start using Nicereply

Ask Cline: "Using Nicereply, help me...". 10 tools available

Claude Code · Terminal command

Official guide ↗

Advanced setup

claude mcp add nicereply --transport http "https://edge.vinkius.com/vk_preview_r9OLyksaEZtJqIRzp6QiIRihExst8dTPNZncT6Ze/mcp"

Step 01

Install Claude Code

Run npm install -g @anthropic-ai/claude-code if not already installed
Step 02

Add the Connector

Run the command above in your terminal
Step 03

Verify the connection

Run claude mcp to list connected servers, or type /mcp inside a session
Step 04

Start using Nicereply

Ask Claude: "Using Nicereply, show me...". 10 tools are ready

Where the request belongs

Work Nicereply can move forward.

Built around the request

Customer success leads and support managers who are tired of manual reporting and want to spot unhappy customers before they churn.

Customer Success Manager

Monitors churn risks by checking historical feedback patterns for specific accounts during account reviews.

Support Lead

Quickly audits agent performance and ratings during weekly team syncs to identify training needs.

Product Manager

Analyzes specific survey responses to prioritize the next feature release based on actual user complaints.

Build the capability set

Each Connector adds new actions and data without changing how you work.

Browse Connectors

01 10 capabilities

Delighted

Equip your AI agent to monitor customer feedback, track NPS metrics, and manage survey responses via the Delighted API.

View Connector

02 5 capabilities

AskNicely

Manage customer experience and NPS surveys with AskNicely. track responses and audit sentiment via AI.

View Connector

03 12 capabilities

GetFeedback

Manage online surveys, track real-time responses, and oversee feedback data via AI agents with GetFeedback.

View Connector

04 10 capabilities

CustomerGauge

Equip your AI agent to manage B2B experience, monitor NPS scores, and track revenue impact directly via the CustomerGauge API.

View Connector

05 22 capabilities

Wootric

Manage Wootric customer feedback. track end users, survey responses, and declines directly from your AI agent.

View Connector

06 8 capabilities

Zenloop

Analyze NPS feedback and manage customer surveys via the Zenloop API.

View Connector

Bring your own AI

Change the model, client or framework. Keep Nicereply connected.

Claude
ChatGPT
Gemini
Cursor
VS Code
Windsurf
ZCode
Cline
Zed
Continue
Kiro
Roo Code
Zencoder
Goose
Void
Augment Code
Amp
Qodo
Tabnine
Pieces
Sourcegraph Cody
JetBrains
Warp
Amazon Q
Antigravity
BoltAI
Raycast
Jan
LM Studio
AnythingLLM
Open WebUI
Msty
Cherry Studio
LibreChat
TypingMind
Chorus
5ire
n8n
LangChain
LlamaIndex
CrewAI
Vercel AI SDK

Before you connect

Questions about Nicereply.

The practical details behind the request, access and result.

Can I use Nicereply MCP to see my CSAT scores?

Yes, you can pull scores for any survey instantly. This makes it easy to see how your customers feel about recent changes.

Does Nicereply MCP work with Claude?

Yes, it works with any MCP-compatible client like Claude or Cursor. You can connect it via Vinkius and start asking questions.

Can I see specific customer comments?

Yes, you can pull the full text of any feedback response. This helps you understand the why behind the numbers.

How do I see my team's performance?

You can list all agents and see their individual ratings. It is a great way to see who is hitting their marks during a sync.

Can I see all my active surveys?

Yes, you can get a full list of every survey in your account. This helps you keep track of all your different feedback loops.

Does it show historical data?

Yes, you can view a customer's feedback history to see trends over time. This is useful for identifying long-term sentiment shifts.

Where do I find my Nicereply API Key?

Does this support NPS surveys?

Yes! Nicereply supports CSAT, CES, and NPS. You can list all your surveys using the list_surveys capability and get stats for any of them.

Can I see feedback for a specific support agent?

You can use the list_users capability to find the Agent ID and then filter responses or view individual ratings recorded in the platform.

One connection away

Give your agent a direct line to Nicereply.

Connect Nicereply once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available

Nicereply for real-time customer satisfaction monitoring

You get a conversational interface for all your customer satisfaction metrics.

Spotting a dip in CSAT

Product feedback analysis

Preparing for a QBR

Get customer

Get me

Get rating values

Get response

Get survey stats

Get survey

List customers

List responses

List surveys

List users

Open Connectors

Add the URL

Turn it on in chat

Open MCP settings

Add the URL

Save and start

Open MCP Settings

Add the server config

Save the file

Start using Nicereply

Create MCP config

Add the server config

Enable Agent mode

Start using Nicereply

Open MCP Settings

Add the server

Save and reload

Start using Nicereply

Open Cline MCP Settings

Add remote server

Enable the server

Start using Nicereply

Install Claude Code

Add the Connector

Verify the connection

Start using Nicereply

Customer Success Manager

Support Lead

Product Manager

Delighted

AskNicely

GetFeedback

CustomerGauge

Wootric

Zenloop

Give your agent a direct line to Nicereply.