Vinkius

Delighted MCP for AI Agents. Track Customer Satisfaction and NPS Metrics from Feedback Data

Delighted connects your AI agent directly to customer feedback and experience data. It lets you monitor real-time Net Promoter Score (NPS) metrics, analyze specific survey comments for themes, and track the historical satisfaction of individual customers.

Delighted MCP for AI Agents MCP is compatible with Claude Claude
Delighted MCP for AI Agents MCP is compatible with ChatGPT ChatGPT
Delighted MCP for AI Agents MCP is compatible with Cursor Cursor
Delighted MCP for AI Agents MCP is compatible with Gemini Gemini
Delighted MCP for AI Agents MCP is compatible with Windsurf Windsurf
Delighted MCP for AI Agents MCP is compatible with VS Code VS Code
Delighted MCP for AI Agents MCP is compatible with JetBrains JetBrains
Delighted MCP for AI Agents MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Assess Overall Customer Sentiment

Instantly calculate and receive a breakdown of your Net Promoter Score (NPS) across promoters, passives, and detractors.

Analyze Comment Themes

Search through all available survey responses to find comments that contain specific keywords or phrases.

Review Individual Customer History

Fetch the complete feedback record and metadata for any single person in your database, showing their full history with you.

Monitor New Feedback Streams

List the most recent survey responses that include a detailed text comment, keeping you updated on what customers are talking about right now.

Identify Key Customer Segments

Generate targeted lists of high-value 'promoters' (NPS 9-10) or low-scoring 'detractors' (NPS 0-6).

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AI Agent
Delighted MCP for AI Agents

What AI agents can do with Delighted: 10 Tools for Analyzing Customer Sentiment and Feedback

Use these tools to assess overall NPS, search comments by keyword, get individual feedback histories, and identify key customer segments like promoters or detractors.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Delighted MCP

Add Person To Survey

Adds a new person to Delighted and automatically schedules an invitation for them to take the survey.

Get Nps Metrics Summary

Retrieves a current summary of your Net Promoter Score (NPS), including counts for...

Get Person Feedback History

Resolves the entire feedback record for one person, pulling their cumulative NPS...

Get Recent Customer Comments

Lists the most recent survey responses that contain a written text comment from a...

Get Response Details

Gets full details for one specific survey response, including the channel and the...

List Recent Detractors

Generates a list of customers who gave low NPS scores (0-6) so you know exactly who needs follow-up.

List Feedback Contacts

Returns a complete list of people who have provided feedback or were sent surveys, including their email addresses.

List Top Promoters

Identifies and lists customers who gave high NPS scores (9-10), making them...

List Survey Responses

Lists all customer survey responses, providing metadata like the score, comment...

Search Responses By Comment

Searches across all comments to find specific keywords or phrases used by customers...

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Delighted MCP for AI Agents MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Delighted MCP for AI Agents integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Delighted, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
Delighted MCP for AI Agents MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Delighted. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Delighted MCP for AI Agents: Analyzing Customer Feedback Sentiment

Right now, figuring out customer sentiment is a nightmare. You're juggling dashboards, exporting CSVs, and manually reading through hundreds of support emails just to find common themes—did everyone complain about the checkout flow? Was there a sudden dip in satisfaction after the last update? It’s slow, it’s tedious, and you always miss something.

With this Delighted MCP, your agent handles that manual labor. Instead of reading through pages of comments, you just ask: 'Show me all feedback mentioning checkout.' The system instantly searches every response and hands you a curated list. You get immediate, actionable insight into what needs fixing.

Delighted MCP for AI Agents: Tracking NPS Metrics by Customer ID

Manually tracking one person's journey is almost impossible. You have to check their support tickets, then look at survey records in a separate tab, and try to piece together if they were happy before or after the service change.

The Delighted MCP fixes this by giving you `get_person_feedback_history`. Your agent pulls everything into one place—all scores, all comments, all metadata. You get a single source of truth for that customer's entire relationship with your product.

What Delighted MCP for AI Agents MCP does for your AI

Using this Delighted MCP integration, your AI client reads customer sentiment in natural language. You can get a clear picture of how satisfied your user base is without manually checking multiple dashboards. Your agent retrieves overall NPS metrics—promoters, passives, and detractors—and instantly lists the most recent comments across your platform.

Need to dig deeper? The MCP allows you to look at specific customers, pulling up their entire feedback history and associated metadata. You can also search through hundreds of comments using keywords or pull a list of people who have interacted with Delighted. This capability is huge for product managers who need to find all mentions of 'checkout flow' or 'pricing' across the entire dataset.

Connecting this MCP via Vinkius gives your AI client access to thousands of other services, keeping all your customer insights in one place. You use your agent to pull specific details about a survey response, review the full text, and even trigger new surveys for people directly through chat.

Built · Hosted · Managed by Vinkius Delighted MCP for AI Agents — Track Customer Feedback and NPS
Server ID 019d7583-bd74-72f6-a273-8f1b3ce15deb
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Frequently asked questions about Delighted MCP for AI Agents MCP

How does the Delighted MCP help me track NPS scores? +

It gives you a real-time summary of your Net Promoter Score, showing the exact number of promoters (happy customers), passives, and detractors. This immediate breakdown tells you where to focus your improvement efforts.

Can Delighted MCP find specific complaints in customer comments? +

Yes. You can ask your AI agent to search all survey responses for keywords like 'checkout' or 'login bug'. It instantly pulls out every comment containing those terms, saving you hours of manual searching.

How do I find feedback history for a single customer? +

You just ask your agent to look up the person by email. The Delighted MCP compiles all their past scores and comments into one readable summary, giving you full context on that individual's journey.

Is this better than just using the native Delighted dashboard? +

It’s faster because your agent handles the querying. Instead of navigating multiple screens in a dashboard, you ask one question and get an immediate, conversational answer with all the necessary data points.

What if I want to find people who were really happy? +

You can specifically request a list of 'top promoters' (NPS 9-10). This gives you an immediate, targeted list of customers you could use for case studies or testimonials.