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Vinkius

Delighted Connector for AI agents.

10 live capabilities

Get real-time customer feedback and NPS metrics in your chat workflow.

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AI Agent

Why people use Delighted

Delighted for Real-time Customer Experience Monitoring

You move from reactive data gathering to proactive customer listening. It's the difference between looking at a graph and having a conversation about your customers.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get instant access to customer sentiment without opening a single extra tab.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    Identifying a sudden drop in sentiment

    A CX lead notices a dip in scores and asks their agent to list recent detractors to see if a specific bug is causing the issue.

  2. Real-world use case 02

    Prioritizing the product roadmap

    A product manager asks the agent to search for comments containing 'pricing' to see if users feel the new tier is worth the cost.

  3. Real-world use case 03

    Personalizing support interactions

    A support agent asks for the feedback history of a frustrated user to see their previous scores and comments before jumping in.

Complete set · 10capabilities

The complete Delighted capability set.

These are the exact actions your AI can choose when you ask it to work with Delighted.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 10 available through Delighted.

  1. 01 Capability

    Add person to survey

    Adds a new person to the system and schedules a survey invitation to be sent via the default channel.

  2. 02 Capability

    Get nps metrics summary

    Returns real-time Net Promoter Score along with a breakdown of promoters, passives, and detractors.

  3. 03 Capability

    Get person feedback history

    Resolves all previous survey responses, cumulative NPS contribution, and associated person attributes.

  4. 04 Capability

    Get response details

    Resolves customer details, specific survey channel, and the full text of the feedback comment.

Capability set02 / 03

05—07

3 capabilities in this set.

Part of 10 available through Delighted.

  1. 05 Capability

    List top promoters

    Identifies customers who provided a high NPS score of 9 or 10.

  2. 06 Capability

    List survey responses

    Returns response metadata including score, comment, person identifier, and timestamp.

  3. 07 Capability

    Search responses by comment

    Identifies survey responses where the text matches the provided search term.

Capability set03 / 03

08—10

3 capabilities in this set.

Part of 10 available through Delighted.

  1. 08 Capability

    Get recent customer comments

    Lists the most recent survey responses that include a text comment.

  2. 09 Capability

    List recent detractors

    Identifies customers who provided a low NPS score between 0 and 6.

  3. 10 Capability

    List feedback contacts

    Returns a list of people who have interacted with Delighted, including their email addresses and survey history.

Set up in minutes

One URL. Then ask Delighted to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Delighted from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_063aTdAr3Ok8v2tcAPvbhJvHrHwVNciYRVTqPXHO/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Delighted, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Delighted for the conversation.

Where the request belongs

Work Delighted can move forward.

Built around the request

This is for CX leads who need to spot trends fast, product managers hunting for specific user pain points, and support teams who need context before they hit the phones.

01

CX Lead

They use this to pull NPS summaries during weekly syncs to see if a recent product launch actually improved satisfaction.

02

Product Manager

They use this to search for specific keywords like 'slow' or 'expensive' in customer comments to prioritize the roadmap.

03

Support Agent

They use this to check a customer's feedback history before starting a chat to understand the user's previous frustrations.

Bring your own AI

Change the model, client or framework. Keep Delighted connected.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
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  • Windsurf
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  • Zed
  • Continue
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  • LibreChat
  • TypingMind
  • Chorus
  • 5ire
  • n8n
  • LangChain
  • LlamaIndex
  • CrewAI
  • Vercel AI SDK

Before you connect

Questions about Delighted.

The practical details behind the request, access and result.

Can the Delighted MCP help me find unhappy customers?

Yes, it can. You can ask your agent to specifically identify customers who gave low scores so you can reach out to them immediately.

How does Delighted MCP work with my AI agent?

It connects your Delighted account to your AI client, allowing your agent to read survey responses and NPS metrics in real-time.

Can I use Delighted MCP to send out new surveys?

Yes, you can use it to add new people to your system and trigger survey invitations directly through your chat interface.

Will Delighted MCP help me analyze specific feedback themes?

Absolutely. You can ask your agent to search for specific keywords like 'bugs' or 'pricing' to see what people are saying about those topics.

Can I see a specific user's history with Delighted MCP?

Yes, you can pull up the full feedback history and metadata for any specific customer to get context before you contact them.

Is Delighted MCP good for tracking NPS trends?

It's perfect for that. It can pull your current NPS score and a full breakdown of promoters and detractors instantly.

How do I get a Delighted API Key?

Log in to your Delighted account, navigate to Settings > API, and you can retrieve your unique API Key from that section.

Can I see real-time NPS updates?

Yes, you can use the get_nps_metrics_summary capability to see the latest calculated score and breakdown of responses.

Does the integration support multiple survey types?

Yes, Delighted supports NPS, CSAT, CES, and other survey types. The agent will retrieve responses regardless of the survey methodology used in your account.

One connection away

Give your agent a direct line to Delighted.

Connect Delighted once. Keep it beside 5,900+ managed Connectors when the next task needs more.

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