Fera.ai MCP. Know everything about reviews, ratings, and UGC.
Fera.ai connects your agent directly to your customer reviews and social proof data. Instantly list every review, track product ratings across multiple stores, and pull in user-submitted photos and videos (UGC) through natural conversation. Stop exporting dashboards; start asking questions about your brand reputation.
Give Claude and any AI agent real-world access
You can pull the current aggregated rating and total number of reviews for any specific product.
The agent fetches comprehensive details on an individual review, including sentiment metadata.
You can list and inspect all customer-submitted photos and videos to build your social proof library.
The MCP lists detailed profiles for specific users who have submitted feedback, letting you know who they are.
You can list and check the status of all external integrations connected to your account, like Shopify or Wix.
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What AI agents can do with Fera.ai MCP - 12 Tools for Review Management
These tools give your AI agent the ability to fetch every type of customer data you need, from single reviews and product scores to media assets and store lists.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using Fera.ai MCPGet Account Info
Retrieves general details about your Fera account and current subscription status.
Get Customer
Fetches a detailed profile for any specific customer who left feedback.
Get Me
Confirms the identity and API token details of your current agent connection.
Get Product Rating
Gets the combined rating score and total review count for a specific product...
Get Review
Retrieves all the data points, including sentiment metadata, for one single customer...
List Site Content
Lists available social proof content and widget configurations on your site.
List Customers
Retrieves a list of all customer accounts that have submitted feedback to the platform.
List External Integrations
Shows which external platforms, like Shopify or Wix, are currently connected to your...
List Media
Lists all customer-submitted photos and videos (UGC) that you can use for marketing...
List Products
Provides a list of every product currently being tracked by Fera.ai in your accounts.
List Reviews
Generates a comprehensive list of all customer reviews across the stores you manage.
List Stores
Lists every individual store that is managed under your primary partner or business account.
Security and governance baked right in.
Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on each call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Fera.ai, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,200+ others, all in one place
- Add new capabilities to your AI anytime you want
- Connections are secured and governed automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog weekly
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Sifting Through Spreadsheets for Social Proof
Right now, analyzing social proof feels like a job for an intern on coffee break. You have to jump between the Fera dashboard, export reviews into CSVs, cross-reference them with Shopify orders, and then manually tally up which products are getting great UGC versus just receiving a few low star counts. It's tedious, it takes hours, and you always feel like you missed something.
With this MCP connected to your agent, you stop doing the legwork. You simply tell your AI client what you need—like listing all reviews or fetching details for a specific customer profile—and the data appears instantly in plain conversation. It’s not about collecting reports; it’s about getting immediate answers.
Instant Visibility into Your Customer Base with Fera.ai
Before, finding out if a customer had submitted photos or videos meant diving deep into the media tab and filtering by dates and stores. You often missed valuable content because it was buried under pages of text reviews.
Now you just ask your agent to list all media for UGC. It surfaces every photo and video immediately, giving you a complete visual inventory that used to take an entire afternoon.
What Fera.ai MCP does for your AI
You can take full control of your store's public image without ever leaving your chat window. This MCP lets you connect to Fera.ai, giving your agent direct access to all your customer reviews, ratings, and user-generated content (UGC). Need to know how a specific product is doing? Ask for its aggregated rating and review count.
Want to address a difficult customer complaint? Retrieve the full details of that exact review instantly. You can also pull in detailed profiles of customers who left feedback, which helps you personalize your outreach. If you run multiple brands or stores under one account, you won't have to jump between tabs; this MCP lists and queries data across all managed locations.
Because it’s hosted on Vinkius, you get access to these powerful social proof tools from any AI client—Claude, Cursor, Windsurf, or whatever agent you prefer.
019d7598-5d63-73f8-bf2c-dd4697b7afa1 How to set up Fera.ai MCP
The bottom line is that once it's connected, you just talk to your AI agent and get live data pulled directly from Fera.ai.
First, subscribe to this MCP on Vinkius.
Next, supply your private Fera.ai API Secret Key when prompted.
After setup, you use your agent in any compatible client to ask questions about reviews or ratings.
Who uses Fera.ai MCP
This MCP is for the E-commerce Manager who is tired of manually exporting reviews into a spreadsheet. It's for the Customer Support Specialist who needs to quickly look up review details during a live chat, and for the Marketing Analyst who wants raw UGC data in their performance workflow.
You monitor new reviews and product ratings without having to manually download or export dashboards.
You quickly look up specific review details by customer name or ID, allowing you to address concerns right in the chat window.
You pull raw UGC and review data directly into your AI-powered performance workflow for deeper analysis.
Benefits of connecting Fera.ai MCP
Stop manually exporting review data. The agent pulls a complete list of all customer feedback across every store you manage in one go.
You get instant rating intelligence: just ask for the product's aggregated score and total review count without visiting a dashboard.
Don't lose visual proof. You can prompt your agent to inspect all UGC, listing out every photo and video submitted by customers.
When supporting a customer, you don't have to guess what they mean; you can retrieve the full details of a specific review using its ID.
It gives you visibility into who left feedback. By running list_customers, your agent provides detailed profiles for personalization.
Fera.ai MCP use cases
The QA team needs to check product performance after a sale.
The analyst asks the agent to get aggregated rating and review count for SKU-9021. The agent replies instantly with a 4.3 score based on 78 reviews, letting them know if the recent dip is due to one bad batch or broader dissatisfaction.
A customer service rep needs context for an angry chat.
The rep asks the agent to get details for a specific review ID. The agent pulls up the full, detailed feedback and sentiment metadata immediately, allowing the rep to respond accurately and empathetically.
Marketing is planning a social media campaign.
The marketer prompts the agent to list all customer-submitted photos and videos. The agent returns a catalog of UGC ready for immediate use in ad creative, saving hours of manual asset collection.
A business owner manages multiple brands under one umbrella.
The owner asks the MCP to list stores. The agent first shows all managed locations and then can query review data across the entire portfolio from a single conversation.
Fera.ai MCP tradeoffs
What to watch out for, and the recommended way to handle each one.
Treating social proof as just text reviews.
A user only asks, 'What are my recent comments?' and misses all the valuable photo evidence or customer profiles that provide context.
To get a full picture, ask the agent to list media and use list_customers alongside list_reviews. That way you see both the written feedback and who submitted it.
Forgetting about integration status.
The user assumes their connection to Shopify is live for a new product, only to find out later that the platform isn't properly linked or active.
Always start by checking integrations. Use list_external_integrations first so your agent can confirm which platforms are talking to Fera.ai.
Asking for a single piece of data without context.
The user asks, 'What's the rating?' and gets a generic number without knowing which product it refers to.
Be specific: ask the agent to get the product rating using the SKU or identifier. This ensures you know exactly what score you're looking at.
When to use Fera.ai MCP
Use this MCP if your job revolves around managing, analyzing, and reacting to public customer feedback—reviews, star ratings, photos, and videos. You need an agent that can pull raw data across multiple stores and track down specific customer details on demand. Don't use it if you are trying to manage internal company documents (use a dedicated document storage MCP) or if your primary goal is generating new content (you'll want a dedicated copywriting tool). This MCP excels at retrieval and monitoring. If you only need to see that a store exists, list_stores works. But if you need the full depth of who said what, when, and with what photos, this is your go-to.
Frequently asked questions about Fera.ai MCP
How do I check product ratings with Fera.ai MCP? +
You use the get_product_rating tool. Just ask your agent for the rating and review count based on a specific SKU or product identifier, and it pulls that aggregated score instantly.
Can I get details about a specific user using Fera.ai? +
Yes, you can use get_customer. This tool lets your agent fetch a detailed profile for any customer who has left feedback, which is great for targeted marketing.
Does Fera.ai MCP cover multiple e-commerce brands? +
Absolutely. You can use list_stores to see all stores managed under your account, and then query reviews across the entire portfolio from one place.
What if I need to list photos and videos (UGC)? +
Use the list_media tool. This function specifically pulls in all customer-submitted photo and video assets, making your social proof library easily accessible for campaigns.
Is this MCP good for checking my integrations? +
Yes. Running list_external_integrations lets you audit the status of platforms like Shopify or Wix directly through the agent chat, ensuring everything is connected correctly.