Front Connector for AI agents.
12 live capabilities
Manage shared inboxes and team communication across multiple channels.
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Why people use Front
Front for Shared Inbox Management
This Connector changes the game by turning your AI agent into a coordinator. It can see everything across all your channels at once. You can ask it to find a specific old thread, summarize the current problem, and even send a reply or move the ticket to a teammate. You stop being the middleman for data and start being the manager of the results.
What Vinkius changes
Your AI agent becomes an active member of your support team instead of just a passive chat box.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Triage high-volume support
A support lead asks the agent to find all urgent emails and assign them to the dev team.
- Real-world use case 02
Contextual customer success
A CSM asks the agent to summarize the last 3 months of messages for a specific VIP client.
- Real-world use case 03
Omnichannel monitoring
An ops lead asks the agent to list all active channels and report on any high-volume SMS traffic.
Complete set · 12capabilities
The complete Front capability set.
These are the exact actions your AI can choose when you ask it to work with Front.
01—04
4 capabilities in this set.
Part of 12 available through Front.
- 01 Capability
Reply to conversation
Send a message back to a customer. This lets your agent handle routine replies instantly.
- 02 Capability
Get contact info
Get contact details for a specific person. Use this to quickly see a customer's history or preferences.
- 03 Capability
Get conversation details
Get conversation info for a specific thread. This helps your agent understand the current status of a ticket.
- 04 Capability
Get api status
Check the connection to Front. Use this to ensure your agent can still reach your data.
05—08
4 capabilities in this set.
Part of 12 available through Front.
- 05 Capability
Get message content
Read message details for a specific post. This is how your agent gets the exact details of a customer's request.
- 06 Capability
List active channels
List communication channels you currently use. This helps you understand which channels are receiving traffic.
- 07 Capability
List team contacts
List your contacts to see who you're interacting with. This helps you see who is available to handle new tickets.
- 08 Capability
List conversations
List team conversations to see what's pending. This is the first step for your agent to start triaging work.
09—12
4 capabilities in this set.
Part of 12 available through Front.
- 09 Capability
List shared inboxes
List team inboxes to see your entire setup. Use this to get an overview of your communication channels.
- 10 Capability
List conversation messages
Get message history for a specific thread. This provides the context needed for deep analysis.
- 11 Capability
Search conversations by query
Find conversations using specific keywords. This lets your agent find old tickets in seconds.
- 12 Capability
Update conversation status
Modify conversation statuses like open or archived. This keeps your inbox organized automatically.
Set up in minutes
One URL. Then ask Front to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Front from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_MPLfILER3TbIncLqVOzfnMkDQ2xS46P5xO47rjKt/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it Front, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable Front for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_MPLfILER3TbIncLqVOzfnMkDQ2xS46P5xO47rjKt/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Front URL.
- Step 03
Save and start
Save the connection and enable Front in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"front-alternative": {
"url": "https://edge.vinkius.com/vk_preview_MPLfILER3TbIncLqVOzfnMkDQ2xS46P5xO47rjKt/mcp"
}
}
} - Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using Front
Open Agent mode in chat and ask: "Using Front, help me...". 12 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"front-alternative": {
"url": "https://edge.vinkius.com/vk_preview_MPLfILER3TbIncLqVOzfnMkDQ2xS46P5xO47rjKt/mcp"
}
}
} - Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using Front
Ask Copilot: "Using Front, help me...". 12 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"front-alternative": {
"url": "https://edge.vinkius.com/vk_preview_MPLfILER3TbIncLqVOzfnMkDQ2xS46P5xO47rjKt/mcp"
}
}
} - Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using Front
Open Cascade and ask: "Using Front, help me...". 12 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"front-alternative": {
"url": "https://edge.vinkius.com/vk_preview_MPLfILER3TbIncLqVOzfnMkDQ2xS46P5xO47rjKt/mcp"
}
}
} - Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using Front
Ask Cline: "Using Front, help me...". 12 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add front-alternative --transport http "https://edge.vinkius.com/vk_preview_MPLfILER3TbIncLqVOzfnMkDQ2xS46P5xO47rjKt/mcp" - Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using Front
Ask Claude: "Using Front, show me...". 12 tools are ready
Where the request belongs
Work Front can move forward.
This is for support leads and success managers who are drowning in high-volume inboxes and need a way to prioritize urgent issues without losing track of the small stuff.
Support Lead
Triage high-volume emails and assign them to the right engineers during peak hours.
Customer Success Manager
Look up past interaction histories to provide better context during a live call.
Operations Manager
Monitor channel activity and keep track of team workload across multiple shared mailboxes.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
Browse ConnectorsFront
Manage shared inboxes across email, SMS, and social with team collaboration capabilities that keep customer conversations organized.
Helpwise
Collaborate on customer emails, SMS, and WhatsApp messages in shared team inboxes with assignment and automation rules.
Missive
Collaborative email and shared inbox for teams.
Submail / 赛邮云
Powerful SMS, Email, and Voice communication platform. orchestrate multi-channel messaging via AI.
Heymarket
Text customers from a shared business number with two-way SMS, scheduled messages, and CRM integrations for team communication.
SendCloud
Leading email and SMS marketing platform. manage campaigns, templates, and addresses via AI.
Bring your own AI
Change the model, client or framework. Keep Front connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about Front.
The practical details behind the request, access and result.
Can the Front MCP help me manage multiple channels like SMS and Email?
Yes, it connects all your communication streams into one place. Your agent can see and manage messages from various channels without you needing to switch tabs.
How does the Front MCP help my support team triage tickets?
It allows your agent to list all conversations and update their statuses. You can ask it to find urgent issues or move them to the correct team member automatically.
Can my agent actually send replies to customers using this?
Yes, it can. Your agent can send direct messages back to customers in your shared inboxes based on your instructions, helping you respond much faster.
Can I use the Front MCP to see my team's contact list?
Yes, it can retrieve your team's contacts. This helps your agent see who you're interacting with and provide better context for each conversation.
Does the Front MCP work for high-volume customer success?
It is specifically designed for high-volume environments. It helps success managers summarize long histories and manage multiple shared inboxes at once.
Can I search for old conversations with the Front MCP?
Yes, it includes a search capability. Your agent can find specific old threads using keywords, which saves you from digging through months of history.
How do I create an API Token in Front?
Log in to Front, go to Settings > Developers > API Tokens, and click Create Token. Ensure you select the appropriate scopes for your needs.
Can I search for conversations by status?
Yes! The list_conversations capability allows you to filter results by statuses like 'open', 'archived', 'deleted', or 'spam'.
How do I send a reply via AI?
Use the reply_to_conversation capability by providing the conversationId and your message body. You can also specify an author_id to send as a specific teammate.
One connection away
Give your agent a direct line to Front.
Connect Front once. Keep it beside 5,900+ managed Connectors when the next task needs more.
Explore every Connector No credit card required · Free tier available