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Vinkius

Front Connector for AI agents.

12 live capabilities

Manage shared inboxes and automate customer replies across email and SMS.

Live agent request Front / Connector

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AI Agent

Why people use Front

Stop the manual grind of Front shared inbox management with the Front

This Connector lets your agent do the heavy lifting. You can ask it to pull up a full thread history, check which teammate is assigned to a message, and draft a reply in one go. You get a clean workspace where the AI handles the navigation so you can focus on the actual conversation.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get a way to manage your entire customer support queue through a single chat interface.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    Triage a messy support inbox

    A support lead asks the agent to find all open conversations in the Support inbox and list the ones unassigned.

  2. Real-world use case 02

    Draft a complex follow-up

    An account manager asks the agent to read the last 10 messages in a thread and draft a polite next step.

  3. Real-world use case 03

    Bulk archive resolved tickets

    An ops manager tells the agent to find all conversations marked as resolved and update their status to archived.

Complete set · 12capabilities

The complete Front capability set.

These are the exact actions your AI can choose when you ask it to work with Front.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 12 available through Front.

  1. 01 Capability

    Reply to conversation

    Send a message

  2. 02 Capability

    Get contact info

    Get contact details

  3. 03 Capability

    Get conversation details

    See the metadata for a conversation. This gives you the technical details of a specific thread.

  4. 04 Capability

    Get api status

    Check connection

Capability set02 / 03

05—08

4 capabilities in this set.

Part of 12 available through Front.

  1. 05 Capability

    Get message content

    Read message details

  2. 06 Capability

    List active channels

    ). List communication channels

  3. 07 Capability

    List team contacts

    List your contacts

  4. 08 Capability

    List conversations

    List team conversations

Capability set03 / 03

09—12

4 capabilities in this set.

Part of 12 available through Front.

  1. 09 Capability

    List shared inboxes

    See all your shared inboxes. This is how you find the right place to look for messages.

  2. 10 Capability

    List conversation messages

    See the messages in a thread. Use this to give your agent the full context of a conversation.

  3. 11 Capability

    Search conversations by query

    Find conversations

  4. 12 Capability

    Update conversation status

    Change the status of a conversation. Use this to archive finished tasks or flag new ones.

Set up in minutes

One URL. Then ask Front to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Front from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_W8aTzl2Dr6FnrnpTCoQS1sWO2s2W5i1AmeA3abEq/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Front, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Front for the conversation.

Where the request belongs

Work Front can move forward.

Built around the request

This is for support leads and ops managers who are drowning in a shared inbox and need a way to triage messages faster without constant manual clicking.

01

Customer Support Rep

Handles high-volume tickets by asking the agent to fetch history and draft replies.

02

Ops Manager

Automates status updates and audits teammate assignments to keep the queue clean.

03

Account Manager

Gets a quick overview of client communications and sends proactive follow-ups.

When one Connector is not enough

Combine Front with the systems that finish the task.

View all recipes
01

MCP Workflow for Legal Case Management

Client emails organized, case database updated, deadlines on your calendar , manage your caseload from one conversation

Build the capability set

Add more capabilities.

Each Connector adds new actions and data without changing how you work.

Browse Connectors
Front logo
01 12 capabilities

Front

Manage shared inboxes across email, SMS, and social with team collaboration capabilities that keep customer conversations organized.

View Connector
Helpwise logo
02 7 capabilities

Helpwise

Collaborate on customer emails, SMS, and WhatsApp messages in shared team inboxes with assignment and automation rules.

View Connector
Missive logo
03 10 capabilities

Missive

Collaborative email and shared inbox for teams.

View Connector
Submail / 赛邮云 logo
04 8 capabilities

Submail / 赛邮云

Powerful SMS, Email, and Voice communication platform. orchestrate multi-channel messaging via AI.

View Connector
Heymarket logo
05 9 capabilities

Heymarket

Text customers from a shared business number with two-way SMS, scheduled messages, and CRM integrations for team communication.

View Connector
SendCloud logo
06 10 capabilities

SendCloud

Leading email and SMS marketing platform. manage campaigns, templates, and addresses via AI.

View Connector

Bring your own AI

Change the model, client or framework. Keep Front connected.

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Before you connect

Questions about Front.

The practical details behind the request, access and result.

Can the Front MCP help me manage my team's shared inbox?

Yes, it lets your AI agent see all your shared inboxes and conversations. You can ask it to list what's pending or find specific threads without opening the Front app.

How does the Front MCP handle customer replies?

Your agent can use the reply capability to send messages directly. It can even draft these based on the conversation history it pulls from the thread.

Can I use the Front MCP to archive old conversations?

Absolutely. You can tell your agent to update the status of any conversation. This is great for keeping your active queue clean and organized.

Will the Front MCP let me see my customer contact list?

Yes, it includes a capability to list your address book. This makes it easy for your agent to find customer details when you need to send a follow-up.

Is the Front MCP good for high-volume SMS and chat?

Yes, because it connects to all your Front channels. It treats email, SMS, and chat threads the same way, letting you manage all of them from one interface.

Can I search for specific conversations using the Front MCP?

You can search for conversations using specific criteria like status or owner. This helps you find exactly what you're looking for in seconds.

How do I get an API Token for Front?

Log in to your Front account, click the gear icon (Settings), go to 'Developers' > 'API Tokens', and create a new token with 'Shared Resources' scope.

Can I search for specific types of conversations?

Yes, use the 'search_conversations' capability. It accepts standard Front search syntax, such as 'is:open' or 'inbox:support'.

Is it possible to reply to an email via the agent?

Yes! Use the 'send_inbox_reply' capability. You must provide the Conversation ID, the message body, and the Teammate ID of the sender.

How do I archive a conversation?

Use the 'update_conversation_status' capability and set the status parameter to 'archived'. This updates the global status for the shared inbox.

How do I create an API Token in Front?

Log in to Front, go to Settings > Developers > API Tokens, and click Create Token. Ensure you select the appropriate scopes for your needs.

Can I search for conversations by status?

Yes! The list_conversations capability allows you to filter results by statuses like 'open', 'archived', 'deleted', or 'spam'.

How do I send a reply via AI?

Use the reply_to_conversation capability by providing the conversationId and your message body. You can also specify an author_id to send as a specific teammate.

One connection away

Give your agent a direct line to Front.

Connect Front once. Keep it beside 5,900+ managed Connectors when the next task needs more.

Explore every Connector No credit card required · Free tier available